Exam 4: Consumer Responsibilities, Redress, and Law

A(n)_________is an intentional deception perpetrated to deprive another person of his or her assets.

The process of negotiating to resolve differences is an attempt to bring about a peaceful settlement or compromise.

Who funds the Better Business Bureau?

It is a good idea to throw away the contract and sales receipt after purchasing a product.

How does a Small Claims Court function?

Consumers have the_________ , which is the right to seek and obtain satisfaction for damages incurred through the use of a product or service.

The Magnuson-Moss Warranty Act requires manufacturers to give warranties.

The process by which the parties in a dispute submit their differences to the judgment of an impartial person or group appointed mutually is called

A small claims court is the same as a magistrate court.

The top consumer fraud complaint is

The fastest growing type of fraud is identity theft.