Exam 5: Basic Organization Designs

Departmentation by product is defined as the grouping of activities by the functions performed in an organization.

A telecommunications company that organizes into a wireless division, a home- use division, a long- lines division, and a corporate services division is using which approach to departmentalization?

Application of Bases of Power Jerri is confused. She thought that once she had the title of manager, everyone would listen to her and accept her authority and power. However, she has noticed other employees that seem to have power. Whenever someone has a question about the computer system, they always go to Helen who actually established the current system they are using. Usually Helen can get things up and running quicker than going to the support staff for help. Then there is Joe who has a remarkable amount of charm and charisma. He seems to have a power based simply upon him. Then there is Jill, her secretary, who has a power entirely of her own. Jill turns in the timecards weekly, and Jerri has seen her more than once override the time clock and clock somebody in earlier than they actually arrived or clock out for them when the employee left work early. When Jerri questioned her about it, Jill just laughed and said that they had been doing it for years and the time all averaged out. The company allowed no overtime so any extra time spent after work was not compensated. Jerri sometimes wonders if she has any power at all. -What type of power does Jill possess?

Narrow spans of control lead to a _________ organizational structure, whereas wider spans of control lead to a _________organizational structure.

If a company is pursuing a differentiation strategy that requires flexibility and adaptability, which of the following structures will be most effective?

An organic organization is one that is highly structured, has many layers and levels of management and a narrow span of control.

Compare and contrast authority and power.

The strength of the divisional structure is which of the following?

When managers delegate authority, they must allocate commensurate

Joan Woodward found that the effectiveness of organizations was related to "fit" between _________and structure.

Early writers favored a span of control that was no more than

Global competition that requires accelerated product innovation, and increased demands by consumers for higher quality and faster deliveries is requiring organizations to adapt to which type of structure in order to be able to compete effectively?

Departmentalization is a process in which jobs and positions are grouped by specialization into departments, linking them together within the larger organizational structure.

Which of the following is the primary strength of the matrix structure?

Line authority gives a manager the right to supervise the work of other employees.

A construction supervisor site who sees an impending thunderstorm, tells workers to go home, and secures the site is demonstrating

Which of the following is not a result of work that has become too specialized?

A major disadvantage of the matrix organizational structure is duplication of staff, cost and resources.

Jody Bartholomew is attempting to lead his company in a growth strategy by entering into global markets. He will need a structure that is flexible, fluid, and readily _________to the environment.

A component of organization structure that involves having each discrete step of a job done by a different individual rather than having one individual do the whole job is known as