Question 1

When a performance indicator cannot be stated in_____________ terms, managers should look for and use subjective measures.

Accepted Answer

A) financial 
B) standard 
C) quantifiable 
D) acceptable 
A) financial 
B) standard 
C) quantifiable 
D) acceptable

Question 2

What should entrepreneurs consider when exiting ventures?

Accepted Answer

Entrepreneurs must choose a proper busin

Question 3

An organization typically chooses to emphasize either price or budget control and then add some market control measures

Accepted Answer

A) True 
 B)False

Question 4

Basic corrective action corrects problems at once and gets performance back to where it should be.

Accepted Answer

A) True 
 B)False

Question 5

The courts have ruled that if a computer belongs to the company, the company has the right to monitor anything on their system.

Accepted Answer

A) True 
 B)False

Question 6

Statistical reports often ignore important facts as they focus on key areas only.

Accepted Answer

A) True 
 B)False

Question 7

More often than not, dysfunctionality in a control system is caused by an overabundance of performance measures.

Accepted Answer

A) True 
 B)False

Question 8

Control that prevents anticipated problems is

Accepted Answer

A) feedforward control. 
B) feedback control. 
C) management control. 
D) concurrent control. 
A) feedforward control. 
B) feedback control. 
C) management control. 
D) concurrent control.

Question 9

The greater the distance between countries within a multinational firm, the greater the tendency to

Accepted Answer

A) use bureaucratic control. 
B) use formalized controls. 
C) use informal control. 
D) use highly centralized decision- making. 
A) use bureaucratic control. 
B) use formalized controls. 
C) use informal control. 
D) use highly centralized decision- making.

Question 10

Alta Corp. has turned each of its divisions into profit centers and evaluates each division by the percentage of total corporate profits that it generates. Alta uses _____________control.

Accepted Answer

A) market 
B) sector analysis 
C) accounting 
D) bureaucratic 
A) market 
B) sector analysis 
C) accounting 
D) bureaucratic

Question 11

_____________is/are a method of measuring that provides information which is/are not filtered by others and which permit(s)intensive coverage, although it is quite time consuming.

Accepted Answer

A) Statistical reports 
B) Oral reports 
C) Written reports 
D) Personal observation 
A) Statistical reports 
B) Oral reports 
C) Written reports 
D) Personal observation

Question 12

Economic control is one of the three different approaches to designing control systems.

Accepted Answer

A) True 
 B)False

Question 13

Feedback control is the most popular type of control. Discuss the pros and cons of this type of control.

Accepted Answer

The pros are that it provides meaningful

Question 14

Application of Types of Control
Sam has not been receiving the information that he needs from his current control system. By the time Sam receives the information, the activity has occurred and there is nothing that can be done. Direct supervision is used extensively on the floor now, so some activities have been changed before they became costly mistakes. But Sam would like to do better. He would like to fix things before they break and anticipate more of the problems that occur.
-Sam has found out that his department operates on the most popular type of control that many other companies use. Which type of control do they all have in common?

Accepted Answer

A) feedback 
B) indirect 
C) feedforward 
D) concurrent 
A) feedback 
B) indirect 
C) feedforward 
D) concurrent

Question 15

The _____________, the more managers will be informal, personal management by walking around.

Accepted Answer

A) smaller the organization 
B) smaller the span of control 
C) greater the degree of decentralization 
D) greater the degree of centralization 
A) smaller the organization 
B) smaller the span of control 
C) greater the degree of decentralization 
D) greater the degree of centralization

Question 16

An organization typically chooses to emphasize either _____________ or _____________control and then add some market control measures.

Accepted Answer

A) clan; tribe 
B) price; budget 
C) autocratic; democratic 
D) bureaucratic; clan 
A) clan; tribe 
B) price; budget 
C) autocratic; democratic 
D) bureaucratic; clan

Question 17

Entrepreneurs may take a turn for the worse in their business. What kind of control can be used to help prevent this?

Accepted Answer

A) functionality 
B) feedforward 
C) harvest 
D) all of the above 
A) functionality 
B) feedforward 
C) harvest 
D) all of the above

Question 18

Since the_____________ belong to the company, they have a right to monitor anything on them.

Accepted Answer

A) desks 
B) computers 
C) floors 
D) all of the above 
A) desks 
B) computers 
C) floors 
D) all of the above

Question 19

Clan control is often used by organizations where teams are common and technology is changing rapidly.

Accepted Answer

A) True 
 B)False

Question 20

If management wants to prevent problems, they should focus on_____________ controls.

Accepted Answer

A) budgetary 
B) feedforward 
C) feedback 
D) concurrent 
A) budgetary 
B) feedforward 
C) feedback 
D) concurrent

When a performance indicator cannot be stated in_____________ terms, managers should look for and use subjective measures.

What should entrepreneurs consider when exiting ventures?

An organization typically chooses to emphasize either price or budget control and then add some market control measures

Basic corrective action corrects problems at once and gets performance back to where it should be.

The courts have ruled that if a computer belongs to the company, the company has the right to monitor anything on their system.

Statistical reports often ignore important facts as they focus on key areas only.

More often than not, dysfunctionality in a control system is caused by an overabundance of performance measures.

Control that prevents anticipated problems is

The greater the distance between countries within a multinational firm, the greater the tendency to

Alta Corp. has turned each of its divisions into profit centers and evaluates each division by the percentage of total corporate profits that it generates. Alta uses _____________control.

_____________is/are a method of measuring that provides information which is/are not filtered by others and which permit(s)intensive coverage, although it is quite time consuming.

Economic control is one of the three different approaches to designing control systems.

Feedback control is the most popular type of control. Discuss the pros and cons of this type of control.

The _____________, the more managers will be informal, personal management by walking around.

An organization typically chooses to emphasize either _ or _control and then add some market control measures.

Entrepreneurs may take a turn for the worse in their business. What kind of control can be used to help prevent this?

Since the_____________ belong to the company, they have a right to monitor anything on them.

Clan control is often used by organizations where teams are common and technology is changing rapidly.

If management wants to prevent problems, they should focus on_____________ controls.

Managers and Management

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Interpersonal Skills

Operations Management

Filters

Exam 13: Foundations of Control

When a performance indicator cannot be stated in_____________ terms, managers should look for and use subjective measures.

What should entrepreneurs consider when exiting ventures?

An organization typically chooses to emphasize either price or budget control and then add some market control measures

Basic corrective action corrects problems at once and gets performance back to where it should be.

The courts have ruled that if a computer belongs to the company, the company has the right to monitor anything on their system.

Statistical reports often ignore important facts as they focus on key areas only.

More often than not, dysfunctionality in a control system is caused by an overabundance of performance measures.

Control that prevents anticipated problems is

The greater the distance between countries within a multinational firm, the greater the tendency to

Alta Corp. has turned each of its divisions into profit centers and evaluates each division by the percentage of total corporate profits that it generates. Alta uses _____________control.

_____________is/are a method of measuring that provides information which is/are not filtered by others and which permit(s)intensive coverage, although it is quite time consuming.

Economic control is one of the three different approaches to designing control systems.

Feedback control is the most popular type of control. Discuss the pros and cons of this type of control.

The _____________, the more managers will be informal, personal management by walking around.

An organization typically chooses to emphasize either _____________ or _____________control and then add some market control measures.

Entrepreneurs may take a turn for the worse in their business. What kind of control can be used to help prevent this?

Since the_____________ belong to the company, they have a right to monitor anything on them.

Clan control is often used by organizations where teams are common and technology is changing rapidly.

If management wants to prevent problems, they should focus on_____________ controls.

Managers and Management

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Interpersonal Skills

Operations Management

Filters

An organization typically chooses to emphasize either _ or _control and then add some market control measures.