Question 1

Which of the following methods of measurement reports only on key areas and may ignore important facts?

Accepted Answer

A) oral reports 
B) written reports 
C) statistical reports 
D) personal observation 
A) oral reports 
B) written reports 
C) statistical reports 
D) personal observation

Question 2

Which of the following statements is false?

Accepted Answer

A) Manipulation of control data is random. 
B) Bureaucratic control systems are usually more effective than informal control systems. 
C) Controls must be both flexible and accurate. 
D) Sometimes the controls can run the organization. 
A) Manipulation of control data is random. 
B) Bureaucratic control systems are usually more effective than informal control systems. 
C) Controls must be both flexible and accurate. 
D) Sometimes the controls can run the organization.

Question 3

An organization that hires additional personnel as soon as a major contract has been awarded is using which control system?

Accepted Answer

A) feedforward control 
B) management control 
C) feedback control 
D) concurrent control 
A) feedforward control 
B) management control 
C) feedback control 
D) concurrent control

Question 4

When problems are corrected at once to get performance back on track,_____________ has been used.

Accepted Answer

A) mechanistic control 
B) remedial corrective action 
C) basic corrective action 
D) immediate corrective action 
A) mechanistic control 
B) remedial corrective action 
C) basic corrective action 
D) immediate corrective action

Question 5

Application of Designing a Control System
Gina realizes her unit needs to make some changes in its control system. However, she is uncertain which will work best for her organization. They are just one unit among five. She could base her unit's performance on their distinct product, and turn her unit into a profit center and evaluate against the company total. She could also use more heavily the rules, policies, regulations, and procedures already in place. She has not strictly enforced many of the regulations established by the home office. Part of the reason for this is that her unit is fairly self- regulating. The work groups set their goals and insure those goals are attained. Little latitude is allowed for a worker who does not meet the group norms.
-If Gina looks at her unit as a profit center, which form of control will she be using?

Accepted Answer

A) market 
B) regulated 
C) bureaucratic 
D) clan 
A) market 
B) regulated 
C) bureaucratic 
D) clan

Question 6

The higher one moves in the organization's hierarchy, the less one needs multiple sets of control criteria.

Accepted Answer

A) True 
 B)False

Question 7

When the entrepreneur hopes to cash in on the investment in the venture, it is called

Accepted Answer

A) selling out. 
B) monitoring out. 
C) harvesting. 
D) exiting. 
A) selling out. 
B) monitoring out. 
C) harvesting. 
D) exiting.

Question 8

There are three different approaches to designing control systems. Which of the following is not one of these approaches?

Accepted Answer

A) clan control 
B) bureaucratic control 
C) market control 
D) economic control 
A) clan control 
B) bureaucratic control 
C) market control 
D) economic control

Question 9

A control system that is difficult to understand can cause unnecessary mistakes, frustrate employees, and eventually be ignored.

Accepted Answer

A) True 
 B)False

Question 10

Planning must _____________control.

Accepted Answer

A) precede 
B) follow 
C) occur at the same time 
D) Planning has no relationship to control. 
A) precede 
B) follow 
C) occur at the same time 
D) Planning has no relationship to control.

Question 11

Describe some of the issues faced by multinational corporations in adapting their control systems to deal with operations in foreign countries such as addressing 1)cultural differences and 2)in dealing with more versus less developed subsidiaries.

Accepted Answer

Methods of controlling employee behavior

Question 12

Concurrent control implements controls before an activity begins.

Accepted Answer

A) True 
 B)False

Question 13

If organizational culture is open and supportive, controls should be

Accepted Answer

A) elaborate and comprehensive. 
B) clearly defined. 
C) formal and externally imposed. 
D) informal and self- controlled. 
A) elaborate and comprehensive. 
B) clearly defined. 
C) formal and externally imposed. 
D) informal and self- controlled.

Question 14

Correcting any significant deviations is an important part of_____________ .

Accepted Answer

A) planning 
B) monitoring 
C) control 
D) organizing 
A) planning 
B) monitoring 
C) control 
D) organizing

Question 15

_____________is a control approach often used in organizations in which teams are common and technology is changing rapidly.

Accepted Answer

A) Bureaucratic control 
B) Clan control 
C) Market control 
D) Price control 
A) Bureaucratic control 
B) Clan control 
C) Market control 
D) Price control

Question 16

How must the entrepreneur control for growth?

Accepted Answer

Entrepreneurs must plan for growth and s

Question 17

Managers should focus on places where variations from standards are most likely to occur or where variations would do the greatest harm.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is not true?

Accepted Answer

A) If control is costly, and the repercussions from the error are small, the control system must be elaborate. 
B) The higher one moves in the organization's hierarchy, the greater the need for a multiple set of criteria. 
C) Very large organizations will typically have highly formalized and impersonal feedforward and feedback controls. 
D) The type and extent of controls should be consistent with the organization's culture. 
A) If control is costly, and the repercussions from the error are small, the control system must be elaborate. 
B) The higher one moves in the organization's hierarchy, the greater the need for a multiple set of criteria. 
C) Very large organizations will typically have highly formalized and impersonal feedforward and feedback controls. 
D) The type and extent of controls should be consistent with the organization's culture.

Question 19

The differences in organizational control systems of multinational corporations are primarily in the measurement and corrective action steps of the control process.

Accepted Answer

A) True 
 B)False

Question 20

Application of Qualities of Effective Control Systems
Jared has been hired to establish a control system for SRP Inc. Jared knows several decisions must be made before the control system can be implemented. Several contingencies must also be considered. One of the first decisions that must be made is where to place the controls and what needs to be controlled. Jared also knows the organization is relatively small and will be for some time, and that management intends to decentralize extensively. Furthermore, management has indicated that
if- then guidelines are to be implemented. Jared looks forward to designing a system that will work well for the company for years to come.
-Controls should be implemented for

Accepted Answer

A) areas where variations are unlikely to occur. 
B) areas where variations will cost little. 
C) all critical activities, operations, and events. 
D) everything that goes on in the organization. 
A) areas where variations are unlikely to occur. 
B) areas where variations will cost little. 
C) all critical activities, operations, and events. 
D) everything that goes on in the organization.

Which of the following methods of measurement reports only on key areas and may ignore important facts?

Which of the following statements is false?

An organization that hires additional personnel as soon as a major contract has been awarded is using which control system?

When problems are corrected at once to get performance back on track,_____________ has been used.

The higher one moves in the organization's hierarchy, the less one needs multiple sets of control criteria.

When the entrepreneur hopes to cash in on the investment in the venture, it is called

There are three different approaches to designing control systems. Which of the following is not one of these approaches?

A control system that is difficult to understand can cause unnecessary mistakes, frustrate employees, and eventually be ignored.

Planning must _____________control.

Describe some of the issues faced by multinational corporations in adapting their control systems to deal with operations in foreign countries such as addressing 1)cultural differences and 2)in dealing with more versus less developed subsidiaries.

Concurrent control implements controls before an activity begins.

If organizational culture is open and supportive, controls should be

Correcting any significant deviations is an important part of_____________ .

_____________is a control approach often used in organizations in which teams are common and technology is changing rapidly.

How must the entrepreneur control for growth?

Managers should focus on places where variations from standards are most likely to occur or where variations would do the greatest harm.

Which of the following statements is not true?

The differences in organizational control systems of multinational corporations are primarily in the measurement and corrective action steps of the control process.

Managers and Management

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Interpersonal Skills

Operations Management

Filters

Exam 13: Foundations of Control

Which of the following methods of measurement reports only on key areas and may ignore important facts?

Which of the following statements is false?

An organization that hires additional personnel as soon as a major contract has been awarded is using which control system?

When problems are corrected at once to get performance back on track,_____________ has been used.

The higher one moves in the organization's hierarchy, the less one needs multiple sets of control criteria.

When the entrepreneur hopes to cash in on the investment in the venture, it is called

There are three different approaches to designing control systems. Which of the following is not one of these approaches?

A control system that is difficult to understand can cause unnecessary mistakes, frustrate employees, and eventually be ignored.

Planning must _____________control.

Describe some of the issues faced by multinational corporations in adapting their control systems to deal with operations in foreign countries such as addressing 1)cultural differences and 2)in dealing with more versus less developed subsidiaries.

Concurrent control implements controls before an activity begins.

If organizational culture is open and supportive, controls should be

Correcting any significant deviations is an important part of_____________ .

_____________is a control approach often used in organizations in which teams are common and technology is changing rapidly.

How must the entrepreneur control for growth?

Managers should focus on places where variations from standards are most likely to occur or where variations would do the greatest harm.

Which of the following statements is not true?

The differences in organizational control systems of multinational corporations are primarily in the measurement and corrective action steps of the control process.

Managers and Management

The Management Environment

Foundations of Planning

Foundations of Decision Making

Basic Organization Designs

Staffing and Human Resource Management

Managing Change, Stress, and Innovation

Foundations of Individual and Group Behavior

Understanding Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Interpersonal Skills

Operations Management

Filters