Exam 1: Introduction to Supply Chain Management

Which company is experimenting with the management of the final mile of delivery in some markets, using small aerial drones to deliver shoebox-size packages from fulfillment centers?

One operational method for managing inventory is the implementation of a software system which can be referred to as:

The foundation elements of supply chain management are Supply.Operations, Customer Service, Logistics.

According to the textbook, environmental and social impacts are considered outside of supply chain management.

Which of the following activities allows buyers to assume the supplier will meet certain product quality and service requirements?

The following is an example of the bullwhip effect:

When a particular item is in short supply accompanied by rising prices, a firm might find it beneficial to:

Which of the following would be considered a third party provider?

Briefly explain how technology has impacted supply chain management? Give three examples.

The continuing cycle of erratic demand causing forecasts to include safety stock which in turn magnify supplier forecasts and cause production planning problems is known as:

Customer relationship management, distribution network, transportation management, and service response logistics are all important issues that are most closely related to:

According to the textbook, a supply chain's end customers are the only true source of income for all supply chain organizations.

Supply chain management activity includes managing the various compensation and benefit programs within an organization.

The following strategy is usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities:

The bullwhip effect causes an amplification of the variation in the demand pattern along the supply chain.

Which of the following statements is TRUE?

According to the text, supply chain management will involve cultural change among most or all of the participants.

According to the textbook, in the 1950's and 1960's, mass production techniques focused on creating supplier partnerships, improving process design and flexibility, and improving product quality.

Explain the bullwhip effect? What can be done to reduce the bullwhip effect? Give an example of how the bullwhip effect results in excess costs in the supply chain.

According to the text, which of the following is considered a current trend in supply chain management?