Exam 13: Supply Chain Process Integration

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Manufacturing flow management is the key process that helps balance customer demand and the firm's output capabilities.

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False

The most basic security system should include procedures and policies for securing offices, manufacturing plants, warehouses and other physical facilities.

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List and describe THREE obstacles to process integration along the supply chain.

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a.Silo Mentality -the inability to see the supply chain from a big picture perspective.Single departments act alone without regard for the firm, or partner firms within the supply chain.
b.Lack of supply chain visibility -the inability to easily share or retrieve trading partner information in real-time as desired by the supply chain participants.
c.Lack of trust -Supply chain partners may be unwilling to work together or share information due to the fear that their partners will either take advantage of them, share the information with competitors, or use the information unethically.
d.Lack of knowledge -Lack of skills in working with the process and information system.Also, a lack of knowledge regarding the benefits of supply chain management among both management and the other employees.This lack of knowledge and/or skill is problematic when either the firm or its partners suffer from it.
The following activities, which cause the bullwhip effect, can also be considered obstacles to supply chain integration:
e.Demand Forecast Updating -Using varying customer orders to create an updated forecasts, production schedules, and purchased requirements
f.Order Batching -Ordering in large amounts in order to decrease order and transportation costs
g.Price fluctuations -Price incentives may cause erratic buying patterns when buyers attempt to stock up on inventory in order to take advantage of low costs, even though demand remains low/constant
h.Rationing and Shortage Gaming -shorting buyer orders when demand exceeds supply.This may cause buyers to over-inflate order sizes in an attempt to meet their demand during these times of short supply.

An important initial step in the supply chain integration model is for a firm to extend process integration to 2?? tier supply chain partners and beyond .

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Which of the following has made external integration more difficult to achieve?

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List and explain TWO of the causes of the bullwhip effect.

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The global process integration software market is expected to:

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The coordination and sharing of information and resources to jointly manage a process is referred to as:

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Higher inventories, higher costs, longer response times, and lost customers can result from?

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According to the text, IBM had made sizeable investments in India growth markets and created a new procurement center in New Delhi.

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When demand exceeds a supplier's finished goods available, a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers' customers.

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A customer approaches a firm with a question regarding her order status and shipping date; the information the firm provides is an example of which of the eight key supply chain business processes:

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Mapping the network of primary trading partners is something that should be done to:

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Decisions regarding the types of parts purchased, suppliers used and the manufacturing process employed, should be decided in which phase of the supply chain integration model:

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Which of the following identifies the key customers, determines their needs, and then develops products and/or services to meet those needs?

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Two methods for managing supply chain risk include utilizing a supply chain IT system and identifying backup suppliers.

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The textbook states that "the bullwhip effect can be a pervasive and expensive problem along the supply chain." Answer the following questions in relation to the bullwhip effect: a.Briefly describe the bullwhip effect. b.List 2 key activities that cause the bullwhip effect.How do they exacerbate the problems associated with the bullwhip effect? c.How can process integration help prevent/minimize the bullwhip effect? d.List 2 other key activities that can act as deterrents against the bullwhip effect.How do they minimize and/or eliminate the problems associated with the bullwhip effect?

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iBOTs, are robotic delivery vehicles which can access every storage location within their aisle-both horizontally and vertically.

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Failing to see the big picture and acting only in regard to single firm in the supply chain can be referred to as:

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Security activities such as; Use of security badges and guards, conducting background check on applicants and using antivirus software and passwords, would be classified as:

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