Question 1

According to the text, one of the most basic and successful approaches to protecting trade secrets is:

Accepted Answer

A)  Threat of litigation 
B)  Working with law makers to increase fines and sentences for those that steal trade secrets 
C)  Requiring employees and vendors to sign non-disclosure agreements 
D)  Requiring employees and partners to get ISO 9000 certified 
A)  Threat of litigation 
B)  Working with law makers to increase fines and sentences for those that steal trade secrets 
C)  Requiring employees and vendors to sign non-disclosure agreements 
D)  Requiring employees and partners to get ISO 9000 certified

Question 2

According to the text, the goal of a good performance evaluation system is to provide metrics that are:

Accepted Answer

A)  Understandable, easy to measure, focused on value-added results 
B)  Understandable, quantitative, focused of cost-related results 
C)  Understandable, qualitative, focused on short-term results 
D)  Understandable, quantitative, focused on quality-related results 
A)  Understandable, easy to measure, focused on value-added results 
B)  Understandable, quantitative, focused of cost-related results 
C)  Understandable, qualitative, focused on short-term results 
D)  Understandable, quantitative, focused on quality-related results

Question 3

ISO 14000 is a family of international standards for environmental management.

Accepted Answer

A) True 
 B)False

Question 4

A company using a weighted-criteria evaluation system has established these 5 categories and the appropriate weight in parentheses:  
Company X received the following ratings in each of the five categories: Quality(90), Responsiveness(90), Delivery(80), Cost(80), Technology(85).What is its total score?

Accepted Answer

A)  81.0 
B)  82.5 
C)  83.0 
D)  84.5 
A)  81.0 
B)  82.5 
C)  83.0 
D)  84.5

Question 5

Unless an organization has a firm grasp of the key issues surrounding supplier relationships, it cannot reap the benefits of such relationships.

Accepted Answer

A) True 
 B)False

Question 6

Successful supplier relationships involve equal decision-making control.

Accepted Answer

A) True 
 B)False

Question 7

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

Accepted Answer

A)  CRM 
B)  SRM 
C)  ISO 9000 
D)  SCSS 
A)  CRM 
B)  SRM 
C)  ISO 9000 
D)  SCSS

Question 8

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30), Delivery(0.40), Cost(0.30). The scores for each category are shown below.Which of the following companies has the highest total score?

Accepted Answer

A)  Company A: Quality(90), Delivery(80), Cost(60) 
B)  Company C: Quality(70), Delivery(95), Cost(60) 
C)  Company B: Quality(70), Delivery(80), Cost(80) 
D)  All companies scored the same. 
A)  Company A: Quality(90), Delivery(80), Cost(60) 
B)  Company C: Quality(70), Delivery(95), Cost(60) 
C)  Company B: Quality(70), Delivery(80), Cost(80) 
D)  All companies scored the same.

Question 9

For each of the following programs, processes, certifications, etc.explain how they can be useful in improving supplier relationships and motivating business partners to provide the best possible products and services.
a.ISO 9000
b.TCO
c.Supplier development programs
d.Supplier recognition programs

Accepted Answer

a.ISO 9000 -ISO 9000 is a certification

Question 10

According to the textbook, SRM software varies based on capabilities offered.AMR research has identified 5 areas of distinction for an SRM system.Provide three of these key tenets of SRM and explain how it is used.

Accepted Answer

The key tenents of supplier relationship

Question 11

What type of major cost category is considered in the cost associated with placing and receiving the order?

Accepted Answer

A)  Turnover Cost 
B)  Supplier-Development Cost 
C)  Transaction Cost 
D)  Pre-transaction Cost 
A)  Turnover Cost 
B)  Supplier-Development Cost 
C)  Transaction Cost 
D)  Pre-transaction Cost

Question 12

Which of the following is NOT a key tenant of an SRM system?

Accepted Answer

A)  Automation 
B)  Lean operations 
C)  Visibility 
D)  Integration 
A)  Automation 
B)  Lean operations 
C)  Visibility 
D)  Integration

Question 13

Before supplier relationship management (SRM), buyers typically spent 40% of their time on expediting orders.After SRM implementation buyers spent about:

Accepted Answer

A)  10% of their time on expediting orders 
B)  20% of their time on expediting orders 
C)  30% of their time on expediting orders 
D)  None of the these 
A)  10% of their time on expediting orders 
B)  20% of their time on expediting orders 
C)  30% of their time on expediting orders 
D)  None of the these

Question 14

Which of the following is NOT a reason for supplier recognition programs?

Accepted Answer

A)  To help suppliers' reputation in the marketplace 
B)  To select the best suppliers 
C)  To encourage suppliers to be more innovative 
D)  To reward suppliers for excellent performance 
A)  To help suppliers' reputation in the marketplace 
B)  To select the best suppliers 
C)  To encourage suppliers to be more innovative 
D)  To reward suppliers for excellent performance

According to the text, one of the most basic and successful approaches to protecting trade secrets is:

According to the text, the goal of a good performance evaluation system is to provide metrics that are:

ISO 14000 is a family of international standards for environmental management.

Unless an organization has a firm grasp of the key issues surrounding supplier relationships, it cannot reap the benefits of such relationships.

Successful supplier relationships involve equal decision-making control.

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30), Delivery(0.40), Cost(0.30). The scores for each category are shown below.Which of the following companies has the highest total score?

For each of the following programs, processes, certifications, etc.explain how they can be useful in improving supplier relationships and motivating business partners to provide the best possible products and services. a.ISO 9000 b.TCO c.Supplier development programs d.Supplier recognition programs

According to the textbook, SRM software varies based on capabilities offered.AMR research has identified 5 areas of distinction for an SRM system.Provide three of these key tenets of SRM and explain how it is used.

What type of major cost category is considered in the cost associated with placing and receiving the order?

Which of the following is NOT a key tenant of an SRM system?

Before supplier relationship management (SRM), buyers typically spent 40% of their time on expediting orders.After SRM implementation buyers spent about:

Which of the following is NOT a reason for supplier recognition programs?

Introduction to Supply Chain Management

Purchasing Management

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management: Lean and Six Sigma in the Supply Chain

Domestic U.S.and Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Performance Measurement Along the Supply Chain

Filters

Exam 3: Creating and Managing Supplier Relationships

According to the text, one of the most basic and successful approaches to protecting trade secrets is:

According to the text, the goal of a good performance evaluation system is to provide metrics that are:

ISO 14000 is a family of international standards for environmental management.

Unless an organization has a firm grasp of the key issues surrounding supplier relationships, it cannot reap the benefits of such relationships.

Successful supplier relationships involve equal decision-making control.

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30), Delivery(0.40), Cost(0.30). The scores for each category are shown below.Which of the following companies has the highest total score?

For each of the following programs, processes, certifications, etc.explain how they can be useful in improving supplier relationships and motivating business partners to provide the best possible products and services. a.ISO 9000 b.TCO c.Supplier development programs d.Supplier recognition programs

According to the textbook, SRM software varies based on capabilities offered.AMR research has identified 5 areas of distinction for an SRM system.Provide three of these key tenets of SRM and explain how it is used.

What type of major cost category is considered in the cost associated with placing and receiving the order?

Which of the following is NOT a key tenant of an SRM system?

Before supplier relationship management (SRM), buyers typically spent 40% of their time on expediting orders.After SRM implementation buyers spent about:

Which of the following is NOT a reason for supplier recognition programs?

Introduction to Supply Chain Management

Purchasing Management

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management: Lean and Six Sigma in the Supply Chain

Domestic U.S.and Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Performance Measurement Along the Supply Chain

Filters