Exam 7: Followership and Leader-Member Exchange

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Situational factors refer to random or planned events that provide the opportunity for leaders to evaluate a follower's work ethic or character.

(True/False)
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A major advantage of LMX theory is its ease of measurement.

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The LMX-7 scale is preferred for defining and measuring the quality of relationships because it measures both vertical dyad linkages and social exchanges.

(True/False)
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Define the two kinds of relationships that can occur among leaders and followers under the vertical linkage model.

(Essay)
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People with a(n) ____ locus of control believe that they are "masters of their own destiny" and can influence people and events in their workplace.

(Multiple Choice)
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Possibilities of what to delegate include all of the following EXCEPT:

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Recall an occasion when you had the opportunity to make a positive first impression on your manager. Describe what tactics you employed and their effects on your manager.

(Essay)
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You can delegate responsibility and accountability, but not authority.

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Kelley groups followers into five categories based on two types of behavior, independent critical thinking, and level of involvement.

(True/False)
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Which of the following should NOT be delegated?

(Multiple Choice)
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Which of the following is a determinant of follower influence?

(Multiple Choice)
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Differences in the level of education and experience can impact the relationship among followers, and between leaders and followers.

(True/False)
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Because John is trying to project a favorable image in order to improve a long-term relationship with his leader, he is using ingratiation.

(True/False)
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When challenging a leader's flawed plans and proposals, it is important for the follower to pinpoint specifics rather than vague generalities.

(True/False)
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Effective leaders prefer to use position or reward power to effect positive change in followers.

(True/False)
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Recall a work unit or organization you worked at that had both in-groups and out-groups. Describe some of the ways in which the manager's behavior and actions toward in-group and out-group members varied.

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During the second stage of the process for developing positive LMX relations:

(Multiple Choice)
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Recall a work situation in which you were required to do something that was beyond your employment contract. How did you respond to your manager's request, and what consequences did it have on your relationship with him or her?

(Essay)
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The underlying assumption of LMX theory is that leaders or superiors have limited amounts of social, personal, and organizational resources, and as a result tend to distribute them among followers selectively.

(True/False)
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According to LMX Theory, a leader varies his or her behavior as a result of the quality of interpersonal relationships with each individual follower.

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