Exam 2: The Systems Approach

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Food cost is more likely to be higher in an assembly serve system.

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True

In systems theory the process of changing inputs into outputs is known as

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D

The human relations theory of management developed following research conducted by Elton Mayo.

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Choose the phrase that best states the primary objective of the assembly/serve system?

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Which of the following types of foodservice operations is best suited to a commissary system?

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Rethermalization is the process of quick freezing prepared foods.

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Which of the following is the primary reason that managers of conventional foodservices have made changes in the form in which foods are purchased?

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A collection of interrelated parts unified by design to obtain one or more objectives is best described by which of the following terms?

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Choose the statement that best describes the commissary foodservice system?

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Scientific management theory held that social and psychological factors were important to worker satisfaction and productivity.

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Match the type of foodservice system with the appropriate description.
ready prepared
no on-premise food production
commissary
place of preparation and service are separated
assembly serve
time of preparation and service are separated
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ready prepared
no on-premise food production
commissary
place of preparation and service are separated
assembly serve
time of preparation and service are separated
conventional
time and place of preparation and service are not separated
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Match the part of the systems model with the term that belongs in this part of the system.
transformations
historical data
outputs
suppliers
feedback
decision making
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transformations
historical data
outputs
suppliers
feedback
decision making
inputs
information
controls
personnel satisfaction
memory
production
environment
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linking processes
contracts
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The term "equifinality" means that there is more than one way to achieve desired goals.

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An organization's mission statement should be written after its objectives have been developed.

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An example of an output is:

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An ultra-stable system may be described as having

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Food is prepared in the main kitchen. Trays are assembled and sent from the main kitchen. This is called:

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Communication and decision making are linking processes in an organizational system.

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The primary function of an organization's mission statement is to:

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A foodservice organization is considered a closed system.

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