Question 1

Organizational design is the organization's formal framework by which job tasks are divided, grouped, and coordinated.

Accepted Answer

A) True 
 B)False

Question 2

Managers in contemporary organizations are finding that traditional hierarchical designs ________ for the environments they face.

Accepted Answer

A)  are often not appropriate 
B)  are somewhat suitable 
C)  are perfectly suitable 
D)  form a foundation 
A)  are often not appropriate 
B)  are somewhat suitable 
C)  are perfectly suitable 
D)  form a foundation

Question 3

________ refers to the rights inherent to a position that allows a manager to tell subordinates what to do and expect them to do it.

Accepted Answer

A)  Unity of command 
B)  Chain of command 
C)  Authority 
D)  Responsibility 
A)  Unity of command 
B)  Chain of command 
C)  Authority 
D)  Responsibility

Question 4

A matrix design creates a dual chain of demand.

Accepted Answer

A) True 
 B)False

Question 5

General Hospital (Scenario)
Maha is a registered nurse in charge of a new unit at her hospital. She would like to have a more laid back approach in dealing with her new staff, but the hospital demands that there be strict hierarchical levels and that all decisions must be signed off by Maha. Sometimes this drives Maha crazy the constant filling out of forms, and so forth. She also feels that the numerous levels of hierarchy are unnecessary and place barriers between herself and her staff. She isn't sure why things have to be so "organized" and is thinking about speaking with her boss in an attempt to change her unit so that it has more flexibility and fewer rules.
-Maha is very concerned about the formal framework by which job tasks within her nursing unit are divided, grouped, and coordinated within her unit. This framework is known as the unit's ________.

Accepted Answer

A)  organizational structure 
B)  staff 
C)  span of control 
D)  formal organizational chart 
A)  organizational structure 
B)  staff 
C)  span of control 
D)  formal organizational chart

Question 6

One study showed that ________ may be more important in less economically developed countries and less important in more economically developed countries.

Accepted Answer

A)  formalization 
B)  span of control 
C)  departmentalization 
D)  chain of command 
A)  formalization 
B)  span of control 
C)  departmentalization 
D)  chain of command

Question 7

Employee empowerment is a crucial aspect of team structure because there is no line of managerial authority from top to bottom.

Accepted Answer

A) True 
 B)False

Question 8

When an organization assigns specialists to groups according to the projects they are working on, this is called a ________.

Accepted Answer

A)  matrix structure 
B)  product structure 
C)  functional structure 
D)  divisional structure 
A)  matrix structure 
B)  product structure 
C)  functional structure 
D)  divisional structure

Question 9

What is a disadvantage of a team structure?

Accepted Answer

A)  There is no clear chain of command. 
B)  There is an increased complexity of assigning people to projects. 
C)  There are task and personality conflicts. 
D)  There are communication difficulties. 
A)  There is no clear chain of command. 
B)  There is an increased complexity of assigning people to projects. 
C)  There are task and personality conflicts. 
D)  There are communication difficulties.

Question 10

Since Woodward's initial work, numerous studies have demonstrated that organizations adapt their structures to their technology.

Accepted Answer

A) True 
 B)False

Question 11

On what basis are jobs grouped in order to accomplish organizational goals?

Accepted Answer

A)  Centralization 
B)  Formalization 
C)  Departmentalization 
D)  Coordination 
A)  Centralization 
B)  Formalization 
C)  Departmentalization 
D)  Coordination

Question 12

Ismail (Scenario)
Ismail graduated from college and was hired by a corporation that manufactured parts for the automotive industry. The employees on the assembly line seemed bored, and their motivation was low. Ismail's employer decided to reorganize, in an attempt to increase productivity.
-Ismail is offered a chance to help direct the efforts of some employees assigned to his work group. This is a chance for Ismail to experience ________.

Accepted Answer

A)  divisional structure 
B)  authority 
C)  responsibility 
D)  functional structure 
A)  divisional structure 
B)  authority 
C)  responsibility 
D)  functional structure

Question 13

Black Gold (Scenario)
Jamal Oil Corporation (JOC) began as a relatively small oil company. However, through the years it has grown to become an international corporation.
-As JOC continues to grow, a highly trained group of managers and analysts has developed at corporate headquarters. This group is highly adaptive in its structure. Members of this group do not have standardized jobs, but are empowered to handle diverse job activities and problems. This group of employees is said to have a(n) ________ structure.

Accepted Answer

A)  divisional 
B)  organic 
C)  simple 
D)  functional 
A)  divisional 
B)  organic 
C)  simple 
D)  functional

Question 14

When the span of control ________, employee performance suffers due to a lack of time, leadership, and support.

Accepted Answer

A)  becomes less cost efficient 
B)  becomes moderate 
C)  becomes too large 
D)  remains too small 
A)  becomes less cost efficient 
B)  becomes moderate 
C)  becomes too large 
D)  remains too small

Organizational design is the organization's formal framework by which job tasks are divided, grouped, and coordinated.

Managers in contemporary organizations are finding that traditional hierarchical designs ________ for the environments they face.

________ refers to the rights inherent to a position that allows a manager to tell subordinates what to do and expect them to do it.

A matrix design creates a dual chain of demand.

One study showed that ________ may be more important in less economically developed countries and less important in more economically developed countries.

Employee empowerment is a crucial aspect of team structure because there is no line of managerial authority from top to bottom.

When an organization assigns specialists to groups according to the projects they are working on, this is called a ________.

What is a disadvantage of a team structure?

Since Woodward's initial work, numerous studies have demonstrated that organizations adapt their structures to their technology.

On what basis are jobs grouped in order to accomplish organizational goals?

When the span of control ________, employee performance suffers due to a lack of time, leadership, and support.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Managing Human Resources

Managing Teams

Managing Change and Innovation

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters

Exam 9: Organisational Structure and Design

Organizational design is the organization's formal framework by which job tasks are divided, grouped, and coordinated.

Managers in contemporary organizations are finding that traditional hierarchical designs ________ for the environments they face.

________ refers to the rights inherent to a position that allows a manager to tell subordinates what to do and expect them to do it.

A matrix design creates a dual chain of demand.

One study showed that ________ may be more important in less economically developed countries and less important in more economically developed countries.

Employee empowerment is a crucial aspect of team structure because there is no line of managerial authority from top to bottom.

When an organization assigns specialists to groups according to the projects they are working on, this is called a ________.

What is a disadvantage of a team structure?

Since Woodward's initial work, numerous studies have demonstrated that organizations adapt their structures to their technology.

On what basis are jobs grouped in order to accomplish organizational goals?

When the span of control ________, employee performance suffers due to a lack of time, leadership, and support.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Managing Human Resources

Managing Teams

Managing Change and Innovation

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters