Question 1

Which step of the writing process is used to put ideas in a logical order?

Accepted Answer

Organization

Question 2

To enhance the effectiveness of a business message, which of the following should be considered?

Accepted Answer

A)  Eye contact 
B)  Paper 
C)  Tone 
D)  All of the above 
A)  Eye contact 
B)  Paper 
C)  Tone 
D)  All of the above C

Question 3

The exploration step of the writing process is not to

Accepted Answer

A)  brainstorm 
B)  freewrite 
C)  put supporting points in order 
D)  identify ideas 
A)  brainstorm 
B)  freewrite 
C)  put supporting points in order 
D)  identify ideas C

Question 4

_________is the style or manner of expression in written communication.

Accepted Answer

The answer of _________is the style or manner of expression...

Question 5

Supporting details and examples reinforce your ideas. List and describe the four techniques used to make your supporting details and ideas persuasive.

Accepted Answer

Specific: Provide specific rather than v

Question 6

Supporting details and examples are used for all of the following EXCEPT

Accepted Answer

A)  illustrate an idea or concept 
B)  verify an assertion 
C)  define a purpose 
D)  provide information 
A)  illustrate an idea or concept 
B)  verify an assertion 
C)  define a purpose 
D)  provide information

Question 7

Business messages should have more than one purpose.

Accepted Answer

A) True 
 B)False

Question 8

List the five steps in the writing process. Thoroughly describe each of these steps.

Accepted Answer

Step 1-Purpose: Every communication has

Question 9

What is the first step in the writing process?

Accepted Answer

Knowing/de

Question 10

Using supporting details and examples can make ideas more memorable and persuasive.

Accepted Answer

A) True 
 B)False

Question 11

An emotional pattern would be inappropriate for a business letter.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is not a useful question for analyzing your audience?

Accepted Answer

A)  What do they know about me? 
B)  What should they do after they read my email? 
C)  How could my topic be explained to a 10-year old child? 
D)  How much do they know about my topic? 
A)  What do they know about me? 
B)  What should they do after they read my email? 
C)  How could my topic be explained to a 10-year old child? 
D)  How much do they know about my topic?

Question 13

Every business communication has a purpose and most fall within one of these three general purposes. List one of these purposes.

Accepted Answer

(Any one of the foll

Question 14

When using outlines

Accepted Answer

A)  the order of ideas is not important 
B)  use an outlining method that is comfortable to you 
C)  use only complete sentences 
D)  all of the above 
A)  the order of ideas is not important 
B)  use an outlining method that is comfortable to you 
C)  use only complete sentences 
D)  all of the above

Question 15

What is used to help reinforce your ideas and make them more persuasive?

Accepted Answer

Details an

Question 16

It is effective to start a message with "It has come to my attention that…"

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a purpose for writing business messages?

Accepted Answer

A)  Inform 
B)  Identify 
C)  Evaluate 
D)  All of the above 
A)  Inform 
B)  Identify 
C)  Evaluate 
D)  All of the above

Question 18

Which of the following is true of message length?

Accepted Answer

A)  Length is not important if the word choice and tone are appropriate 
B)  Message length influences a reader's receptiveness 
C)  Long messages provide more clarity 
D)  All of the above 
A)  Length is not important if the word choice and tone are appropriate 
B)  Message length influences a reader's receptiveness 
C)  Long messages provide more clarity 
D)  All of the above

Question 19

When using an outline, the main ideas and supporting ideas don't always have to relate to your main topic.

Accepted Answer

A) True 
 B)False

Question 20

A message that is too formal can distract the receiver from the content of the message.

Accepted Answer

A) True 
 B)False

Which step of the writing process is used to put ideas in a logical order?

To enhance the effectiveness of a business message, which of the following should be considered?

The exploration step of the writing process is not to

_________is the style or manner of expression in written communication.

Supporting details and examples reinforce your ideas. List and describe the four techniques used to make your supporting details and ideas persuasive.

Supporting details and examples are used for all of the following EXCEPT

Business messages should have more than one purpose.

List the five steps in the writing process. Thoroughly describe each of these steps.

What is the first step in the writing process?

Using supporting details and examples can make ideas more memorable and persuasive.

An emotional pattern would be inappropriate for a business letter.

Which of the following is not a useful question for analyzing your audience?

Every business communication has a purpose and most fall within one of these three general purposes. List one of these purposes.

When using outlines

What is used to help reinforce your ideas and make them more persuasive?

It is effective to start a message with "It has come to my attention that…"

Which of the following is a purpose for writing business messages?

Which of the following is true of message length?

When using an outline, the main ideas and supporting ideas don't always have to relate to your main topic.

A message that is too formal can distract the receiver from the content of the message.

Starting With the Basics

Mastering the Fundamentals

Composing and Revising Your Message

Writing Memos and Email

Writing Business Reports

Writing Business Proposals

Speaking and Meeting for Success

Making Effective Presentations

Resolving Conflicts Effectively

Writing Resumés and Cover Letters

Succeeding at the Job Interview

Filters

Exam 3: Writing in the Workplace

Which step of the writing process is used to put ideas in a logical order?

To enhance the effectiveness of a business message, which of the following should be considered?

The exploration step of the writing process is not to

_________is the style or manner of expression in written communication.

Supporting details and examples reinforce your ideas. List and describe the four techniques used to make your supporting details and ideas persuasive.

Supporting details and examples are used for all of the following EXCEPT

Business messages should have more than one purpose.

List the five steps in the writing process. Thoroughly describe each of these steps.

What is the first step in the writing process?

Using supporting details and examples can make ideas more memorable and persuasive.

An emotional pattern would be inappropriate for a business letter.

Which of the following is not a useful question for analyzing your audience?

Every business communication has a purpose and most fall within one of these three general purposes. List one of these purposes.

When using outlines

What is used to help reinforce your ideas and make them more persuasive?

It is effective to start a message with "It has come to my attention that…"

Which of the following is a purpose for writing business messages?

Which of the following is true of message length?

When using an outline, the main ideas and supporting ideas don't always have to relate to your main topic.

A message that is too formal can distract the receiver from the content of the message.

Starting With the Basics

Mastering the Fundamentals

Composing and Revising Your Message

Writing Memos and Email

Writing Business Reports

Writing Business Proposals

Speaking and Meeting for Success

Making Effective Presentations

Resolving Conflicts Effectively

Writing Resumés and Cover Letters

Succeeding at the Job Interview

Filters