Exam 1: Starting With the Basics

Keeping information flowing is an important component of business communication. What is it called when an individual reports back to the team about her research on the competition's market share?

When communicating verbally, the sender only needs to focus on the message being sent.

Making assumptions can have both positive and negative implications. Which of the following is NOT a negative aspect of making assumptions?

Lateral communication provides an opportunity for lower-level employees to participate in the decision- making process.

What mode of communication includes email, texting, and video conferencing?

Describe how making assumptions can negatively affect the communication process. List four ways of becoming aware of your own assumptions in order to ensure more effective interpersonal interactions.

A(n)________ is a belief that something is true without proof or demonstration.

Communication through the office "grapevine" would be considered a traditional form of team communication.

An interaction culture emerges when a sender and receiver overcome cultural differences.

Team communication is crucial to an organization's success. List and describe four ways to enhance the team communication process.

In which pattern can communication freedom possibly result in chaos?

Making assumptions can have both positive and negative implications.

Which of the following is an effective way of providing supportive feedback to enhance the team communication process?

The goal of the communication process is to arrive at a mutual understanding between sender and receiver.

Give two examples of misconceptions that can interfere with intercultural communication.

In which of the following communication patterns does one individual assume a leadership role?

Which of the following examples would be considered a motivational communication barrier?

Delayed feedback is not a useful component of the communication process.

Which of the following is true when giving feedback?

Which of the following would NOT be a good way to deal with your own assumptions?