Exam 4: Listening, Critical Thinking and Reflective Practice
Exam 1: Human Communication67 Questions
Exam 2: Understanding Yourself54 Questions
Exam 3: Adapting to Canadas Changing Faces60 Questions
Exam 4: Listening, Critical Thinking and Reflective Practice72 Questions
Exam 5: Verbal Communication51 Questions
Exam 6: Nonverbal Communication62 Questions
Exam 7: Understanding Interpersonal Relationships56 Questions
Exam 8: Exploring Emotional Intelligence27 Questions
Exam 9: Professional Relationships66 Questions
Exam 10: Working in Groups88 Questions
Exam 11: Group Decision Making, Problem Solving and Conflict104 Questions
Exam 12: Communicating in a Digital World51 Questions
Exam 13: Creating Captivating Presentations125 Questions
Exam 14: Language and Delivery89 Questions
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The officers of a community association have several strong listening styles. Their listening focuses on getting things done as well as when and who should be responsible for different tasks. They show concern for one another and respond with "we" statements. They also set and meet their deadlines, in part, because they prefer short answers to long-winded explanations. Which listening style is missing in this group of officers?
(Multiple Choice)
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Discriminative listening should be avoided because it leads to stereotyping, prejudice, and discrimination.
(True/False)
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When you first meet someone, which of the following strategies can help you remember that person's name?
(Multiple Choice)
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What fallacy is committed in the following example: Successful Wall Street executives are paid salaries in excess of $1 million. Therefore, the best way to ensure that Neal will become a successful Wall Street executive is to raise his salary to at least $1 million.
(Multiple Choice)
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According to your textbook, the phrasing of an effective paraphrase can vary in three critical ways: knowledge, emotion, and desire.
(True/False)
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Researchers note that emotions play a crucial role in critical thinking and good decision making.
(True/False)
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Two of your cousins recommend different dates for the annual family reunion. Which type of listening will help you decide which suggestion to support?
(Multiple Choice)
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Marguerite is a conscientious member of her work team. Her listening style, however, annoys some of the other members. She tends to be an impulsive decision maker who rarely weighs the pros and cons of her decisions. What is Marguerite's listening style?
(Multiple Choice)
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The Golden Listening Rule is: Speak unto others as you would have them speak to you.
(True/False)
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People-oriented listeners effectively show concern for others; respond with "we" statements; and focus on feelings. In addition to these positive listening characteristics, they also may
(Multiple Choice)
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What fallacy is committed in this statement: Barbara went outside during the blizzard without her hat or gloves. No wonder she now has a cold.
(Multiple Choice)
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You have gone to hear an expert speak about the American Disabilities Act and its implications for the workplace. Your primary goal during the presentation is to make sure you understand the specific requirements of the law. What type of listening should you use?
(Multiple Choice)
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Although most of us talk at about 125 to 150 words per minute, most of us can think at three to four times that rate.
(True/False)
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"The community should enact a curfew for all juveniles" is an example of a claim of
(Multiple Choice)
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Critical thinking is an unconscious process that explains how you make decisions.
(True/False)
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A person with an action-oriented listening style is more interested in facts, evidence, logic, and complex ideas than about another person's feelings.
(True/False)
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Communicators with greater working memory capacity can better understand what other people mean, can analyze complex issues, and are able to track relevant interactions.
(True/False)
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According to Ralph Nichols, the "father of listening research,"
(Multiple Choice)
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Your textbook recommends six listening strategies to help you become a more effective listener. Which strategy suggests stopping someone in the middle of a conversation or meeting to determine whether you understand what the other person means?
(Multiple Choice)
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