Question 1

Which of the following is not a characteristic of paraphrasing?

Accepted Answer

A)  the ability to restate what a person has said 
B)  a form of feedback 
C)  the ability to repeat exactly what a person has said 
D)  It usually includes a request for confirmation. 
E)  It can be used for many purposes. 
A)  the ability to restate what a person has said 
B)  a form of feedback 
C)  the ability to repeat exactly what a person has said 
D)  It usually includes a request for confirmation. 
E)  It can be used for many purposes.

Question 2

On average, we spend approximately ____________ of our communicating time listening.

Accepted Answer

A)  5 to 10 percent 
B)  10 to 20 percent 
C)  20 to 35 percent 
D)  40 to 70 percent 
E)  60 to 80 percent 
A)  5 to 10 percent 
B)  10 to 20 percent 
C)  20 to 35 percent 
D)  40 to 70 percent 
E)  60 to 80 percent

Question 3

"A businessman had just turned off the lights in the store when a man appeared and demanded money. The owner opened the cash register. The contents of the cash register were scooped up and the man sped away." All of the following statements are inferences about the story except one. Which statement is a fact?

Accepted Answer

A)  A man appeared after the owner had turned off his store lights. 
B)  Someone opened the cash register. 
C)  It was broad daylight when the man appeared. 
D)  No one demanded money. 
E)  The robber demanded money from the owner. 
A)  A man appeared after the owner had turned off his store lights. 
B)  Someone opened the cash register. 
C)  It was broad daylight when the man appeared. 
D)  No one demanded money. 
E)  The robber demanded money from the owner.

Question 4

_______________ is the ability to restate what people say in a way that indicates you have understood what they mean.

Accepted Answer

A)  Self-listening 
B)  Taking notes 
C)  Appreciative listening 
D)  Paraphrasing 
E)  Discriminative listening 
A)  Self-listening 
B)  Taking notes 
C)  Appreciative listening 
D)  Paraphrasing 
E)  Discriminative listening

Question 5

Good listeners use their extra thought speed to

Accepted Answer

A)  summarize main ideas. 
B)  take word-for-word notes. 
C)  plan how to confront the speaker. 
D)  engage in side conversations. 
E)  daydream. 
A)  summarize main ideas. 
B)  take word-for-word notes. 
C)  plan how to confront the speaker. 
D)  engage in side conversations. 
E)  daydream.

Question 6

Listening is our number one communication activity.

Accepted Answer

A) True 
 B)False

Question 7

Paraphrasing is a form of feedback-a listening check-that asks, "Am I right-is this what you mean?"

Accepted Answer

A) True 
 B)False

Question 8

An argument is a claim supported by evidence or reasons for accepting it.

Accepted Answer

A) True 
 B)False

Question 9

Effective paraphrasing requires mindful listening.

Accepted Answer

A) True 
 B)False

Question 10

A person with an action-oriented listening style is often impatient and critical of people who don't reach a conclusion or propose an action.

Accepted Answer

A) True 
 B)False

Question 11

Some of your colleagues have suggested that the company sponsor an annual picnic rather than a more formal annual dinner. John disagrees because, in his opinion, the last time the company sponsored a picnic, it was poorly planned and unsuccessful. Which fallacy of argument could be attributed to John's comment?

Accepted Answer

A)  faulty cause 
B)  hasty generalization 
C)  appeal to popularity 
D)  appeal to tradition 
E)  appeal to authority 
A)  faulty cause 
B)  hasty generalization 
C)  appeal to popularity 
D)  appeal to tradition 
E)  appeal to authority

Question 12

Listening and hearing are the same thing.

Accepted Answer

A) True 
 B)False

Question 13

In general, ________________ communicators listen beyond a person's words to interpret meaning by paying close attention to nonverbal cues.

Accepted Answer

A)  high-context 
B)  low-context 
C)  high power distance 
D)  low power distance 
E)  none of the above 
A)  high-context 
B)  low-context 
C)  high power distance 
D)  low power distance 
E)  none of the above

Question 14

Using your thought speed to evaluate evidence while someone is speaking interferes with good listening skills.

Accepted Answer

A) True 
 B)False

Question 15

"Avatar is the greatest movie ever made" is a claim of fact.

Accepted Answer

A) True 
 B)False

Question 16

Good listeners adjust their note-taking system to a speaker's style or impose a note-taking pattern on disorganized content.

Accepted Answer

A) True 
 B)False

Question 17

Women are more likely to listen to the content of what is said, while men tend to focus on the relationships among speakers.

Accepted Answer

A) True 
 B)False

Question 18

Effective paraphrasing can have all of the following goals except

Accepted Answer

A)  ensuring comprehension before evaluation. 
B)  reassuring others that you want to understand them. 
C)  helping others reach their own conclusions. 
D)  providing a safe and supportive communication climate. 
E)  responding to someone when you don't know what else to say. 
A)  ensuring comprehension before evaluation. 
B)  reassuring others that you want to understand them. 
C)  helping others reach their own conclusions. 
D)  providing a safe and supportive communication climate. 
E)  responding to someone when you don't know what else to say.

Question 19

A study of college students found that reading occupies 25 percent of their communicating time whereas listening occupies 35 percent of their communicating time.

Accepted Answer

A) True 
 B)False

Question 20

The following fallacy is an example of a hasty generalization: "Five out of the seven people I've talked to on my street intend to vote for Ms. Kullen. I'm sure she'll win."

Accepted Answer

A) True 
 B)False

Which of the following is not a characteristic of paraphrasing?

On average, we spend approximately ____________ of our communicating time listening.

_______________ is the ability to restate what people say in a way that indicates you have understood what they mean.

Good listeners use their extra thought speed to

Listening is our number one communication activity.

Paraphrasing is a form of feedback-a listening check-that asks, "Am I right-is this what you mean?"

An argument is a claim supported by evidence or reasons for accepting it.

Effective paraphrasing requires mindful listening.

A person with an action-oriented listening style is often impatient and critical of people who don't reach a conclusion or propose an action.

Listening and hearing are the same thing.

In general, ________________ communicators listen beyond a person's words to interpret meaning by paying close attention to nonverbal cues.

Using your thought speed to evaluate evidence while someone is speaking interferes with good listening skills.

"Avatar is the greatest movie ever made" is a claim of fact.

Good listeners adjust their note-taking system to a speaker's style or impose a note-taking pattern on disorganized content.

Women are more likely to listen to the content of what is said, while men tend to focus on the relationships among speakers.

Effective paraphrasing can have all of the following goals except

A study of college students found that reading occupies 25 percent of their communicating time whereas listening occupies 35 percent of their communicating time.

The following fallacy is an example of a hasty generalization: "Five out of the seven people I've talked to on my street intend to vote for Ms. Kullen. I'm sure she'll win."

Human Communication

Understanding Yourself

Adapting to Canadas Changing Faces

Verbal Communication

Nonverbal Communication

Understanding Interpersonal Relationships

Exploring Emotional Intelligence

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

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Exam 4: Listening, Critical Thinking and Reflective Practice

Which of the following is not a characteristic of paraphrasing?

On average, we spend approximately ____________ of our communicating time listening.

_______________ is the ability to restate what people say in a way that indicates you have understood what they mean.

Good listeners use their extra thought speed to

Listening is our number one communication activity.

Paraphrasing is a form of feedback-a listening check-that asks, "Am I right-is this what you mean?"

An argument is a claim supported by evidence or reasons for accepting it.

Effective paraphrasing requires mindful listening.

A person with an action-oriented listening style is often impatient and critical of people who don't reach a conclusion or propose an action.

Listening and hearing are the same thing.

In general, ________________ communicators listen beyond a person's words to interpret meaning by paying close attention to nonverbal cues.

Using your thought speed to evaluate evidence while someone is speaking interferes with good listening skills.

"Avatar is the greatest movie ever made" is a claim of fact.

Good listeners adjust their note-taking system to a speaker's style or impose a note-taking pattern on disorganized content.

Women are more likely to listen to the content of what is said, while men tend to focus on the relationships among speakers.

Effective paraphrasing can have all of the following goals except

A study of college students found that reading occupies 25 percent of their communicating time whereas listening occupies 35 percent of their communicating time.

The following fallacy is an example of a hasty generalization: "Five out of the seven people I've talked to on my street intend to vote for Ms. Kullen. I'm sure she'll win."

Human Communication

Understanding Yourself

Adapting to Canadas Changing Faces

Verbal Communication

Nonverbal Communication

Understanding Interpersonal Relationships

Exploring Emotional Intelligence

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters