Exam 11: Group Decision Making, Problem Solving and Conflict

In a standard business meeting agenda, which of the following items should come after the chair has called the meeting to order?

Group members from low context cultures do not need to hear someone praise their work-they are highly skilled at detecting admiration and approval because they are more sensitive to nonverbal cues.

Which of the following strategies should be used when seeking consensus?

Analysis paralysis is most likely to occur during the fact finding and analysis step of the Standard Agenda.

A chairperson's job is complete when a meeting adjourns.

Groupthink most often occurs in groups that are highly cohesive and whose members conform to group norms.

A group member who says "I can't explain why-it just feels like the right thing to do," probably uses an intuitive decision making style.

Group members with feminine values may have difficulty achieving a respected voice or influence in a U.S. business group.

"What causes acid rain?" is an example of a question of

Which decision making style is illustrated in the following comment? "If all of you think it's a good idea, then I'll vote to do it too."

The minutes of a meeting should conform to all of the following guidelines except

The collaborative style of conflict works best in all situations.

The groupthink symptom of rationalization would be evident if one member said to another: "What does she know? She only read the report and I doubt that she keeps track of the issues."

"Which candidate should we support as president of the student government association?" is an example of a question of

Which symptom of groupthink is expressed when a group member confronts another by saying: "Why aren't you in favor of this? You're the only one who's against it. Give it up!"

The basic steps in the Standard Agenda begin with fact finding and analysis followed by solution suggestions.

Telephone and computer audioconferences are effective ways for virtual groups to share information.

According to psychologists Thomas and Kilmann, most of us use all five conflict styles in most situations.

Some club members want to increase membership dues by $7.00. Other club members want to increase them by $3.00. They have reached an impasse on the issue so they decide to split the difference and raise the dues by $5.00. What type of conflict style did the group use?

In the standard business agenda the minutes and agenda must be approved before unfinished business from a previous meeting is discussed.