Exam 7: Understanding Interpersonal Relationships

Impression management represents the strategies you use to shape others' impressions of you in order to gain influence, power, sympathy, or approval.

Aggressive communicators ask and answer questions without fear or hostility and stand up for their beliefs even when others disagree or are offended.

You can successfully engage in ingratiation as an impression management strategy as long as you don't engage in phony flattery.

Which step in the DESC strategy for becoming more assertive is characterized in the following example: Explain what you want to happen. Take into account whether the other person can do what you request?

Jack Gibb has described six pairs of communication behaviors that influence whether the communication climate is defensive or supportive. Which of the following communication behaviors is the opposite of evaluation?

Which impression management strategy is illustrated in the following example: Humbly requests or appeals for help from others.

According to Schutz's FIRO theory, which of the following terms describes people who tend to avoid and withdraw from interaction with others because their inclusion needs are not met?

In the textbook's section on friend relationships, intimacy is described as the feeling or state of knowing someone deeply. In what types of relationships do people experience intimacy?

In the Johari Window, the blind area contains information you are willing to share with others as well as information you have learned about yourself by accurately interpreting feedback from others.

An abdicrat is someone whose control needs are met, who has no problem with power, and who is comfortable giving and taking orders.

In Johari Window terms, all of the following questions are criteria for judging whether you are receptive to feedback except:

Which theory uses the metaphor of an onion to describe the self disclosure process?

According to Schutz's FIRO theory, people who are __________ are usually aloof and uninvolved with others as a result of unmet affection needs.

Social Penetration Theory explains that self-disclosure has three interconnected dimensions: depth, breadth, and frequency. Which of the following represents the dimension of breadth?

If a friend constantly seeks attention or tends to withdraw from social situations, a strong but unmet affection need may be responsible.

Altman and Taylor use the metaphor of window panes to illustrate their Social Penetration Theory. They explain that the process of developing an intimate relationship is similar to opening the window to people's thoughts and feelings.

Mark agrees to take notes during an important meeting at which he disagrees with many of the group's decisions. The group asks him to bring copies of the notes to the next meeting so that everyone has a written record of the proceeding. At the next meeting, Mark is absent. At the following meeting, he tells everyone that he's still working on the notes. What sort of behavior does Mark exhibit?

Will Schutz's FIRO theory examines the impact of three interpersonal needs-the need for inclusion, control, and affection.

According to Schutz's FIRO theory, _____________ want control of people and situations but are reluctant to pursue it. They are often submissive or passive because they have no hope of having any control. Generally, they will do what they are told and avoid responsibilities.

All of the following are characteristics of passive-aggressive people except