Question 1

The impression management strategy of exemplification requires that you practice what you preach.

Accepted Answer

A) True 
 B)False

Question 2

Assertiveness enables you to promote your own needs and rights while also respecting the needs and rights of others.

Accepted Answer

A) True 
 B)False

Question 3

You can successfully engage in self-promotion as an impression management strategy as long as you don't do it in public.

Accepted Answer

A) True 
 B)False

Question 4

Which pane of the Johari Window is represented in the following example? Psychologists are trained to pay careful attention to clients' verbal and nonverbal behavior without revealing their own personal feelings about the client.

Accepted Answer

A)  open area 
B)  hidden area 
C)  blind area 
D)  dialectic area 
E)  unknown area 
A)  open area 
B)  hidden area 
C)  blind area 
D)  dialectic area 
E)  unknown area

Question 5

All of the following are characteristics of aggressive people except

Accepted Answer

A)  they act in their own self-interest. 
B)  they are critical and combative. 
C)  they may become abusive. 
D)  they are more respected. 
E)  they are often dissatisfied with the outcome of communication experiences. 
A)  they act in their own self-interest. 
B)  they are critical and combative. 
C)  they may become abusive. 
D)  they are more respected. 
E)  they are often dissatisfied with the outcome of communication experiences.

Question 6

All of the following guidelines are helpful when ending a conversation except

Accepted Answer

A)  end on a positive and courteous note. 
B)  ask a closed-ended question. 
C)  make a plan to meet again. 
D)  state the need to leave. 
E)  indicating nonverbally that you have to leave by beginning to pack up your things or to stand up and begin to turn away. 
A)  end on a positive and courteous note. 
B)  ask a closed-ended question. 
C)  make a plan to meet again. 
D)  state the need to leave. 
E)  indicating nonverbally that you have to leave by beginning to pack up your things or to stand up and begin to turn away.

Question 7

According to Jack Gibb, if you say "When we heard what you said to Sharon, we were really embarrassed for her," you are using description as a communication strategy.

Accepted Answer

A) True 
 B)False

Question 8

When affection needs are met, the result is an ideal personal type who wants to be liked but who also is secure enough to function in situations where social interaction and affection are not high priorities.

Accepted Answer

A) True 
 B)False

Question 9

According to Jack Gibb, if you say "Since I'm paying for the vacation, we're going to the resort I like rather than the spa you want to try," you are using provisionalism as a communication strategy.

Accepted Answer

A) True 
 B)False

Question 10

When expressed appropriately, assertiveness

Accepted Answer

A)  allows you to interact with others with less conflict, anxiety and resentment. 
B)  allows you to retain your self-respect without trampling that of others. 
C)  increases self-confidence by reducing the need for approval from others. 
D)  gives you control over your life and reduces helplessness and defensiveness. 
E)  All of the above 
A)  allows you to interact with others with less conflict, anxiety and resentment. 
B)  allows you to retain your self-respect without trampling that of others. 
C)  increases self-confidence by reducing the need for approval from others. 
D)  gives you control over your life and reduces helplessness and defensiveness. 
E)  All of the above

Question 11

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement: "If you don't mind, I'd like to explain how we've handled this before. It may help."

Accepted Answer

A)  superiority 
B)  equality 
C)  certainty 
D)  neutrality 
E)  empathic 
A)  superiority 
B)  equality 
C)  certainty 
D)  neutrality 
E)  empathic

Question 12

According to Jack Gibb's notion of defensive and supportive behaviors, a problem-orientation is the opposite of spontaneous reactions.

Accepted Answer

A) True 
 B)False

Question 13

William Schutz's Fundamental Interpersonal Relationship Orientation (FIRO) Theory focuses on three

Accepted Answer

A)  personality types: abdicrat, democrat, and autocrat. 
B)  interpersonal needs: need for security, belongingness, and esteem. 
C)  interpersonal needs: need for inclusion, control, and affection. 
D)  conflict styles: avoidance, compromise, and competition. 
E)  impression management strategies: ingratiation, self-promotion, and supplication. 
A)  personality types: abdicrat, democrat, and autocrat. 
B)  interpersonal needs: need for security, belongingness, and esteem. 
C)  interpersonal needs: need for inclusion, control, and affection. 
D)  conflict styles: avoidance, compromise, and competition. 
E)  impression management strategies: ingratiation, self-promotion, and supplication.

Question 14

According to Social Penetration Theory, self-disclosure becomes more frequent as the depth and breadth of your relationships develops.

Accepted Answer

A) True 
 B)False

Question 15

Impression management strategies should be selected with care because they have the potential to backfire and annoy others rather than enhance your image. For example, you should engage in supplication but not

Accepted Answer

A)  bullying or brutality. 
B)  just in public. 
C)  big-headed bragging. 
D)  endless whining. 
E)  phony flattery. 
A)  bullying or brutality. 
B)  just in public. 
C)  big-headed bragging. 
D)  endless whining. 
E)  phony flattery.

Question 16

Effective self-disclosure focuses on past events, rather than the present situation.

Accepted Answer

A) True 
 B)False

The impression management strategy of exemplification requires that you practice what you preach.

Assertiveness enables you to promote your own needs and rights while also respecting the needs and rights of others.

You can successfully engage in self-promotion as an impression management strategy as long as you don't do it in public.

Which pane of the Johari Window is represented in the following example? Psychologists are trained to pay careful attention to clients' verbal and nonverbal behavior without revealing their own personal feelings about the client.

All of the following are characteristics of aggressive people except

All of the following guidelines are helpful when ending a conversation except

According to Jack Gibb, if you say "When we heard what you said to Sharon, we were really embarrassed for her," you are using description as a communication strategy.

When affection needs are met, the result is an ideal personal type who wants to be liked but who also is secure enough to function in situations where social interaction and affection are not high priorities.

According to Jack Gibb, if you say "Since I'm paying for the vacation, we're going to the resort I like rather than the spa you want to try," you are using provisionalism as a communication strategy.

When expressed appropriately, assertiveness

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement: "If you don't mind, I'd like to explain how we've handled this before. It may help."

According to Jack Gibb's notion of defensive and supportive behaviors, a problem-orientation is the opposite of spontaneous reactions.

William Schutz's Fundamental Interpersonal Relationship Orientation (FIRO) Theory focuses on three

According to Social Penetration Theory, self-disclosure becomes more frequent as the depth and breadth of your relationships develops.

Impression management strategies should be selected with care because they have the potential to backfire and annoy others rather than enhance your image. For example, you should engage in supplication but not

Effective self-disclosure focuses on past events, rather than the present situation.

Human Communication

Understanding Yourself

Adapting to Canadas Changing Faces

Listening, Critical Thinking and Reflective Practice

Verbal Communication

Nonverbal Communication

Exploring Emotional Intelligence

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters

Exam 7: Understanding Interpersonal Relationships

The impression management strategy of exemplification requires that you practice what you preach.

Assertiveness enables you to promote your own needs and rights while also respecting the needs and rights of others.

You can successfully engage in self-promotion as an impression management strategy as long as you don't do it in public.

Which pane of the Johari Window is represented in the following example? Psychologists are trained to pay careful attention to clients' verbal and nonverbal behavior without revealing their own personal feelings about the client.

All of the following are characteristics of aggressive people except

All of the following guidelines are helpful when ending a conversation except

According to Jack Gibb, if you say "When we heard what you said to Sharon, we were really embarrassed for her," you are using description as a communication strategy.

When affection needs are met, the result is an ideal personal type who wants to be liked but who also is secure enough to function in situations where social interaction and affection are not high priorities.

According to Jack Gibb, if you say "Since I'm paying for the vacation, we're going to the resort I like rather than the spa you want to try," you are using provisionalism as a communication strategy.

When expressed appropriately, assertiveness

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement: "If you don't mind, I'd like to explain how we've handled this before. It may help."

According to Jack Gibb's notion of defensive and supportive behaviors, a problem-orientation is the opposite of spontaneous reactions.

William Schutz's Fundamental Interpersonal Relationship Orientation (FIRO) Theory focuses on three

According to Social Penetration Theory, self-disclosure becomes more frequent as the depth and breadth of your relationships develops.

Impression management strategies should be selected with care because they have the potential to backfire and annoy others rather than enhance your image. For example, you should engage in supplication but not

Effective self-disclosure focuses on past events, rather than the present situation.

Human Communication

Understanding Yourself

Adapting to Canadas Changing Faces

Listening, Critical Thinking and Reflective Practice

Verbal Communication

Nonverbal Communication

Exploring Emotional Intelligence

Professional Relationships

Working in Groups

Group Decision Making, Problem Solving and Conflict

Communicating in a Digital World

Creating Captivating Presentations

Language and Delivery

Filters