Question 1

Leadership plays a minor role as an organization moves to become a learning organization.

Accepted Answer

A) True 
 B)False

Question 2

MATCHING KEY TERMS AND DEFINITIONS
-Lateral transfers that allow employees to work at different jobs.

Accepted Answer

A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding 
A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding

Question 3

Jeremiah owns a ski instruction school in the Berkshire Mountains, a dog training academy in Connecticut, and an investment house in Boston.He just told Chet, one of his most promising investment managers, to run the dog academy for six months.What technique is Jeremiah using?

Accepted Answer

A) Simulation 
B) Adventure training 
C) Job rotation 
D) Virtual reality 
E) Assistant-to position 
A) Simulation 
B) Adventure training 
C) Job rotation 
D) Virtual reality 
E) Assistant-to position

Question 4

Which of the following is NOT a characteristic of the metamorphosis stage?

Accepted Answer

A) New employees are comfortable with the organization and their work teams. 
B) New employees are learning how their performance will be evaluated. 
C) New employees internalize coworker and organization norms. 
D) New employees understand the organizational system. 
E) New employees will feel accepted by their peers as trusted and valued individuals. 
A) New employees are comfortable with the organization and their work teams. 
B) New employees are learning how their performance will be evaluated. 
C) New employees internalize coworker and organization norms. 
D) New employees understand the organizational system. 
E) New employees will feel accepted by their peers as trusted and valued individuals.

Question 5

Is the role of information different in a learning organization than in other organizational types?

Accepted Answer

A) Yes.With the emphasis on learning, information is less important. 
B) No.The usual top-down and bottom up filters operate. 
C) Yes.Security is tighter, so information is restricted. 
D) No.Divisions still protect their knowledge bases, regarding them as power. 
E) Yes.Information must be shared freely and accurately among organizational members. 
A) Yes.With the emphasis on learning, information is less important. 
B) No.The usual top-down and bottom up filters operate. 
C) Yes.Security is tighter, so information is restricted. 
D) No.Divisions still protect their knowledge bases, regarding them as power. 
E) Yes.Information must be shared freely and accurately among organizational members.

Question 6

Training evaluation should include all of the following EXCEPT:

Accepted Answer

A) Was the training hard enough? 
B) Do participants use their new skills on the job? 
C) Did participant's behavior change? 
D) Did it achieve its desired results? 
E) How much did the participants learn? 
A) Was the training hard enough? 
B) Do participants use their new skills on the job? 
C) Did participant's behavior change? 
D) Did it achieve its desired results? 
E) How much did the participants learn?

Question 7

Which is part of Lewin's metaphor for organizational change?

Accepted Answer

A) Systems 
B) Technology 
C) White water 
D) Freezing 
E) Restraining forces 
A) Systems 
B) Technology 
C) White water 
D) Freezing 
E) Restraining forces

Question 8

Cultural sensitivity is most often taught to employees before overseas assignments through which of these techniques?

Accepted Answer

A) Lectures, movies 
B) Video recordings and embassy tours 
C) Interactive simulations and lectures 
D) Role playing, simulations, and meeting former international assignees 
E) Meeting with foreign correspondents and watching the media 
A) Lectures, movies 
B) Video recordings and embassy tours 
C) Interactive simulations and lectures 
D) Role playing, simulations, and meeting former international assignees 
E) Meeting with foreign correspondents and watching the media

Question 9

Which of the following is NOT true of Organizational Development?

Accepted Answer

A) It is often used when change is necessary. 
B) It often utilizes surveys to determine external environmental factors. 
C) Surveys are often administered by outside consulting groups. 
D) Survey results are used to remedy organizational problems. 
E) Team development is a common goal of organizational development. 
A) It is often used when change is necessary. 
B) It often utilizes surveys to determine external environmental factors. 
C) Surveys are often administered by outside consulting groups. 
D) Survey results are used to remedy organizational problems. 
E) Team development is a common goal of organizational development.

Question 10

Which of the following is NOT true regarding the role of the CEO in new employee orientation?

Accepted Answer

A) The CEO should welcome the new employees aboard. 
B) The CEO should be ready to answer questions about employee benefits. 
C) The CEO should inspire the new employees by talking about what it is like to work for the organization. 
D) The CEO should listen to the concerns of the new employees. 
E) The CEO should talk about the company's culture. 
A) The CEO should welcome the new employees aboard. 
B) The CEO should be ready to answer questions about employee benefits. 
C) The CEO should inspire the new employees by talking about what it is like to work for the organization. 
D) The CEO should listen to the concerns of the new employees. 
E) The CEO should talk about the company's culture.

Question 11

When an overseas assignment is completed, the organization has different options for the returning expatriate.Which of the following is the least desirable option for the organization?

Accepted Answer

A) Continue employee development with challenging assignments. 
B) Assign the employee to work on projects with others returning from overseas assignments. 
C) Rotate the employee to a different subsidiary. 
D) Utilize the employee's newly acquired skills immediately. 
E) Let the employee rest by providing easy assignments. 
A) Continue employee development with challenging assignments. 
B) Assign the employee to work on projects with others returning from overseas assignments. 
C) Rotate the employee to a different subsidiary. 
D) Utilize the employee's newly acquired skills immediately. 
E) Let the employee rest by providing easy assignments.

Question 12

MATCHING KEY TERMS AND DEFINITIONS
-An activity that enhances employees' specific skills and abilities so that they can immediately perform their jobs.

Accepted Answer

A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding 
A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding

Question 13

Training should be performed in which of these situations?

Accepted Answer

A) An increase in performance will justify the training expense. 
B) Lack of motivation is cited as the cause of a performance deficit. 
C) A performance deficit has been identified. 
D) The organization's strategic goals include enhancing quality. 
E) Training is available and inexpensive. 
A) An increase in performance will justify the training expense. 
B) Lack of motivation is cited as the cause of a performance deficit. 
C) A performance deficit has been identified. 
D) The organization's strategic goals include enhancing quality. 
E) Training is available and inexpensive.

Question 14

Fariba is in line for a senior vice president position at a large hotel conglomerate.She has just received a letter, appointing her to the national environmental task force for water and electricity conservation.What is happening to her career?

Accepted Answer

A) She received a promotion. 
B) It's her turn for a job rotation. 
C) Her salary will be adjusted. 
D) She received a committee assignment. 
E) She will be making the company a "green" employer. 
A) She received a promotion. 
B) It's her turn for a job rotation. 
C) Her salary will be adjusted. 
D) She received a committee assignment. 
E) She will be making the company a "green" employer.

Question 15

A ____________organization has the capacity to continuously adapt and change because all members take an active role in identifying and resolving work-related issues.

Accepted Answer

The answer of A ____________organization has the capacity to continuously...

Question 16

Which statement about internships is NOT true?

Accepted Answer

A) They may include college credit. 
B) They can reduce recruitment expense. 
C) Employers are not open to ideas or suggestions from interns. 
D) Interns gain valuable experience. 
E) Interns are not guaranteed continued employment. 
A) They may include college credit. 
B) They can reduce recruitment expense. 
C) Employers are not open to ideas or suggestions from interns. 
D) Interns gain valuable experience. 
E) Interns are not guaranteed continued employment.

Question 17

______________ is the part of the onboarding process that helps new employees learn the organizational culture.

Accepted Answer

The answer of ______________ is the part of the onboarding...

Question 18

MATCHING KEY TERMS AND DEFINITIONS
-Any artificial environment that attempts to closely mirror an actual condition.

Accepted Answer

A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding 
A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding

Question 19

What type of training would be most effective in a field where errors can be life threatening or cost prohibitive?

Accepted Answer

A) Decision games 
B) Role plays 
C) Simulations 
D) Case studies 
E) Adventure training 
A) Decision games 
B) Role plays 
C) Simulations 
D) Case studies 
E) Adventure training

Question 20

MATCHING KEY TERMS AND DEFINITIONS
-Assessment of employees' perceptions and attitudes regarding their jobs and organization.

Accepted Answer

A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding 
A) Orientation 
B) Employee training 
C) Change agent 
D) Simulation 
E) Organizational culture
F)Encounter stage
G)Intergroup development
H)Pre-post-training performance with control group method
I)Survey feedback
J)Pre-post-training performance method
K)Vestibule training
L)Job rotation
M)Employee hand book
N)Kirkpatrick's model
O)Onboarding

Leadership plays a minor role as an organization moves to become a learning organization.

MATCHING KEY TERMS AND DEFINITIONS -Lateral transfers that allow employees to work at different jobs.

Jeremiah owns a ski instruction school in the Berkshire Mountains, a dog training academy in Connecticut, and an investment house in Boston.He just told Chet, one of his most promising investment managers, to run the dog academy for six months.What technique is Jeremiah using?

Which of the following is NOT a characteristic of the metamorphosis stage?

Is the role of information different in a learning organization than in other organizational types?

Training evaluation should include all of the following EXCEPT:

Which is part of Lewin's metaphor for organizational change?

Cultural sensitivity is most often taught to employees before overseas assignments through which of these techniques?

Which of the following is NOT true of Organizational Development?

Which of the following is NOT true regarding the role of the CEO in new employee orientation?

When an overseas assignment is completed, the organization has different options for the returning expatriate.Which of the following is the least desirable option for the organization?

MATCHING KEY TERMS AND DEFINITIONS -An activity that enhances employees' specific skills and abilities so that they can immediately perform their jobs.

Training should be performed in which of these situations?

Fariba is in line for a senior vice president position at a large hotel conglomerate.She has just received a letter, appointing her to the national environmental task force for water and electricity conservation.What is happening to her career?

A ____________organization has the capacity to continuously adapt and change because all members take an active role in identifying and resolving work-related issues.

Which statement about internships is NOT true?

______________ is the part of the onboarding process that helps new employees learn the organizational culture.

MATCHING KEY TERMS AND DEFINITIONS -Any artificial environment that attempts to closely mirror an actual condition.

What type of training would be most effective in a field where errors can be life threatening or cost prohibitive?

MATCHING KEY TERMS AND DEFINITIONS -Assessment of employees' perceptions and attitudes regarding their jobs and organization.

Functions and Strategy

Human Resource Planning and Job Analysis

Equal Employment Opportunity

Employee Rights and Discipline

Recruiting

Foundations of Selection

Managing Careers

Performance Management

Establishing Rewards and Pay Plans

Employee Benefits

Managing Health and Safety Risks

Understanding Labor Relations and Collective Bargaining

Filters

Exam 7: Onboarding, Training, and Developing Employees

Leadership plays a minor role as an organization moves to become a learning organization.

MATCHING KEY TERMS AND DEFINITIONS -Lateral transfers that allow employees to work at different jobs.

Jeremiah owns a ski instruction school in the Berkshire Mountains, a dog training academy in Connecticut, and an investment house in Boston.He just told Chet, one of his most promising investment managers, to run the dog academy for six months.What technique is Jeremiah using?

Which of the following is NOT a characteristic of the metamorphosis stage?

Is the role of information different in a learning organization than in other organizational types?

Training evaluation should include all of the following EXCEPT:

Which is part of Lewin's metaphor for organizational change?

Cultural sensitivity is most often taught to employees before overseas assignments through which of these techniques?

Which of the following is NOT true of Organizational Development?

Which of the following is NOT true regarding the role of the CEO in new employee orientation?

When an overseas assignment is completed, the organization has different options for the returning expatriate.Which of the following is the least desirable option for the organization?

MATCHING KEY TERMS AND DEFINITIONS -An activity that enhances employees' specific skills and abilities so that they can immediately perform their jobs.

Training should be performed in which of these situations?

Fariba is in line for a senior vice president position at a large hotel conglomerate.She has just received a letter, appointing her to the national environmental task force for water and electricity conservation.What is happening to her career?

A ____________organization has the capacity to continuously adapt and change because all members take an active role in identifying and resolving work-related issues.

Which statement about internships is NOT true?

______________ is the part of the onboarding process that helps new employees learn the organizational culture.

MATCHING KEY TERMS AND DEFINITIONS -Any artificial environment that attempts to closely mirror an actual condition.

What type of training would be most effective in a field where errors can be life threatening or cost prohibitive?

MATCHING KEY TERMS AND DEFINITIONS -Assessment of employees' perceptions and attitudes regarding their jobs and organization.

Functions and Strategy

Human Resource Planning and Job Analysis

Equal Employment Opportunity

Employee Rights and Discipline

Recruiting

Foundations of Selection

Managing Careers

Performance Management

Establishing Rewards and Pay Plans

Employee Benefits

Managing Health and Safety Risks

Understanding Labor Relations and Collective Bargaining

Filters