Exam 14: Management, Motivation, and Leadership: Bringing Business to Life

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What is a contingency plan, who develops them, and what types of issues do they address?

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Answers may vary by student for types of issues, but a few examples that might be elaborated on are:
1. New government regulations in the industry
2. Computer system failures
3. Natural disasters
4. Terrorist strikes

Richard has been working as an intern at a local bank for most of his senior year of college. Lately, his motivation has reduced because of the repetitive nature of his work, Which makes little use of his college education. When Richard's supervisor, Laura, asked him if he wanted to be part of a larger project­one that would be more Complex and challenging, Richard quickly agreed. According to Maslow's hierarchy of Needs theory, Laura motivated Richard by meeting his _____ needs.

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B

Annissa has been working in the Boulevard Building Company for seven years. She is dedicated to her work and tries to follow the company's rules as far as possible. Lately, she has been observing that the new, younger employees in the office don't follow most of the company's rules. They tend to spend fewer hours at work than is required but earn more than her. According to equity theory, Annissa would try to change her own work habits.

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Maslow's hierarchy of needs theory was based on the workplace.

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Edulevels High, a chain of community colleges, recently inaugurated a new campus. At its existing campuses, some employees are involved in career counseling, some in Personal counseling, and others give financial advice. At the new campus, employees are Encouraged to learn a variety of new tasks, which essentially enlarge the scope of their Jobs, making them more meaningful. The approach taken by the college is consistent With _____.

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Matrix organizations have a flexible structure that brings together specialists from different areas of the company to work on individual projects on a temporary basis.

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One advantage of a centralized organization is that it:

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If the link between performance and reward is broken in the expectancy theory, employees will not be motivated. Which of the following is an example of a broken Link?

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Equity theory proposes that perceptions of fairness directly affect worker motivation.

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What does SWOT stand for? Explain the purpose of a SWOT analysis.

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An organization chart is a set of rules and regulations that all the employees are expected to follow.

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Top­level managers must demonstrate excellent _____ skills because they must formulate a vision, interpret marketplace trends, and plan for the future.

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First­line managers focus on _____ planning, applying plans to daily, weekly, and monthly operations.

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threats can be comp ex, since these areas include both current and potential issues.

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In centralized companies, a small number of people at the top of the organization have the power to make decisions.

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The matrix structure encourages teamwork, flexibility, and innovative solutions.

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One of the key steps in an organization's control process is to measure performance against standards well before the end of the goal's timeframe.

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Lisa has joined a company as a middle­level manager. Her current job involves coordinating a special project, which requires her to communicate clearly and lead Effectively so that the members of the project stay focused and motivated. Which of the Following skill sets will she draw on most heavily in order to accomplish these goals?

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According to Maslow's hierarchy of needs theory, which of the following includes the need for fulfillment?

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Top­level managers must demonstrate excellent conceptual skills in order to:

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