Exam 11: Managing Employee Relations

Which of the following is a policy that encourages employees to come to higher management with any concerns?

The amount of advance notice of termination that employers must give nonunionized employees is determined by which of the following factors?

Which of the following components of effective employee relations focuses on the participation of workers to improve employee productivity and satisfaction?

Which of the following is defined as action taken by supervisors prior to an infraction that encourages employees to follow the rules?

The two groups of human resource activities that can be addressed by employee self-service are productivity applications and strategic applications.

There are three types of downsizing strategies: work redesign, systematic reduction, and workforce layoffs.

Progressive discipline systems allow minor offenses to be removed from the employees' record after a period of time.

Human enhancement technologies are a major force that will change work.

Which approach to employee discipline uses a sandwich model to discuss infractions by offering a positive comment before and after bringing up the infraction?

Giving the employee handbook to new hires is an example of:

Intranets are organization-specific internal computer networks.

Discussing issues with employees in an attempt to help them cope with situations that are happening away from the workplace is known as counselling.

Offering communications training for managers and employees can have which of the following outcomes?

Which of the following is a characteristic of "high road" low involvement work practices?

Human resource professionals are often in a good position to advise on the impact of restructuring an organization to maximize productivity and retain quality performers.