Exam 7: Connecting Listening and Thinking in the Communication Process

Tim is sitting in his car with satellite radio on. As a song plays, sound is received by his ear. This reflects which part of the listening process?

Listening and hearing are different because __________.

Total silence, smiling or frowning, and asking for clarification of what was received, are all examples of __________.

According to the Harfield Cognitive Listening Model, the final stage of the circular interaction known as listening is __________.

If we say that someone is attacking a problem with right-brain thinking, this refers to their ability to __________.

Listeners assign meaning to information based on __________.

What technique involves gaining understanding by connecting something new to something which is already known?

Which action describes a barrier to effective listening?

When we use evaluation, interpretation, and understanding to assign meaning to what we hear, this reflects which aspect of the listening process?

You are sitting in a late afternoon class. As you are attempting to look engaged, your mind is really just someplace else. What barrier to effective listening are you exhibiting?

Explain the difference between listening and hearing.

Jess is listening to a lecture in her communication class. In this situation, Jess is most likely listening for __________.

Competent listening is characterized as an active behavior that __________.

Edith decided the speaker couldn't possibly teach her anything about investment strategies after seeing how young he looked. In this situation, was barrier to listening is occurring?

What should listeners keep in mind when technology distracts them from the speaker's message?

What action should seldom occur during empathic listening?

Which action(s) best describe the process of listening for enjoyment?

The Harfield Cognitive Listening Model identifies listening as primarily a(n) __________ function.

As Morgan answered questions on her mid-term exam, she could almost hear the professor's words running through her mind as she filled in her responses. What aspect of listening does this reflect?

Reggie must attend a mandatory employee meeting on changes to the company's benefits plan. He doesn't find the topic or the speaker very interesting. In this listening situation, Reggie should __________.