Question 1

In this phase, the product is made using the intended production system.

Accepted Answer

A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up 
A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up E

Question 2

Ecodesign replaces one or more of the other requirements considered in the design process.

Accepted Answer

A) True 
 B)False  False

Question 3

A reason that firms must develop more new products than ever is which of the following?

Accepted Answer

A)  Product life cycles are shorter. 
B)  Commitments to joint venture partners. 
C)  They are replacing old customers with new ones. 
D)  To amortize heavy investments in development labs. 
E)  The increased difficulty of defending patents and trade names. 
A)  Product life cycles are shorter. 
B)  Commitments to joint venture partners. 
C)  They are replacing old customers with new ones. 
D)  To amortize heavy investments in development labs. 
E)  The increased difficulty of defending patents and trade names. A

Question 4

An increase in cost will result in an increase in the NPV.

Accepted Answer

A) True 
 B)False

Question 5

The "house of quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals.

Accepted Answer

A) True 
 B)False

Question 6

Designing a new service is costly.

Accepted Answer

A) True 
 B)False

Question 7

One of the major benefits of DFMA is that products are designed that customers will want.

Accepted Answer

A) True 
 B)False

Question 8

Consumer electronics is an example of a product developed in which variant of the generic product development process?

Accepted Answer

A)  Technology-push products 
B)  Customized products 
C)  Platform products 
D)  Quick-build products 
E)  Process-intensive products 
A)  Technology-push products 
B)  Customized products 
C)  Platform products 
D)  Quick-build products 
E)  Process-intensive products

Question 9

Because ecodesigned products are innovative and have better environmental performance, they can be of a slightly lesser quality than the market standard.

Accepted Answer

A) True 
 B)False

Question 10

One goal of having a core competency is to do something better than anyone else.

Accepted Answer

A) True 
 B)False

Question 11

The best way to understand the financial implications of a product development project is to construct a base-case financial model.

Accepted Answer

A) True 
 B)False

Question 12

In service design, divergence is a measure of how different a new service is from the existing services of the firm.

Accepted Answer

A) True 
 B)False

Question 13

In this phase, the needs of the target market are identified, alternative product concepts are generated and evaluated, and one or more concepts are selected for further development and testing.

Accepted Answer

A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up 
A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up

Question 14

System integration and validation are an important step in which variant of the generic product development process?

Accepted Answer

A)  Technology-push products 
B)  Customized products 
C)  Complex systems 
D)  Quick-build products 
E)  Process-intensive products 
A)  Technology-push products 
B)  Customized products 
C)  Complex systems 
D)  Quick-build products 
E)  Process-intensive products

Question 15

Productivity is a measure of how hard workers work.

Accepted Answer

A) True 
 B)False

Question 16

In the generic product development process, Phase 2 (system-level design) begins with corporate strategy and incorporates market objectives.

Accepted Answer

A) True 
 B)False

Question 17

In determining how different a new service is compared to the current services offered by the firm, there are four things to consider.

Accepted Answer

A) True 
 B)False

Question 18

Advocates of financial modeling of product design projects argue that:

Accepted Answer

A)  financial analysis focuses on measurable quantities only. 
B)  financial analysis brings discipline and control to the product development process. 
C)  sufficiently rigorous financial analysis can accurately forecast the product's profit potential. 
D)  financial analysis is as solid as the assumptions that go into the model. 
E)  financial analysis nurtures innovation and creativity. 
A)  financial analysis focuses on measurable quantities only. 
B)  financial analysis brings discipline and control to the product development process. 
C)  sufficiently rigorous financial analysis can accurately forecast the product's profit potential. 
D)  financial analysis is as solid as the assumptions that go into the model. 
E)  financial analysis nurtures innovation and creativity.

Question 19

Incorporation of environmental considerations in the design and development of products or services is called ecodesign.

Accepted Answer

A) True 
 B)False

Question 20

Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process?

Accepted Answer

A)  Technology-push products 
B)  Customized products 
C)  Complex systems 
D)  Quick-build products 
E)  Process-intensive products 
A)  Technology-push products 
B)  Customized products 
C)  Complex systems 
D)  Quick-build products 
E)  Process-intensive products

Exam 3: Design of Products and Services

In this phase, the product is made using the intended production system.

Ecodesign replaces one or more of the other requirements considered in the design process.

A reason that firms must develop more new products than ever is which of the following?

An increase in cost will result in an increase in the NPV.

The "house of quality" matrix is a technique that relates customer requirements to concrete operating or engineering goals.

Designing a new service is costly.

One of the major benefits of DFMA is that products are designed that customers will want.

Consumer electronics is an example of a product developed in which variant of the generic product development process?

Because ecodesigned products are innovative and have better environmental performance, they can be of a slightly lesser quality than the market standard.

One goal of having a core competency is to do something better than anyone else.

The best way to understand the financial implications of a product development project is to construct a base-case financial model.

In service design, divergence is a measure of how different a new service is from the existing services of the firm.

In this phase, the needs of the target market are identified, alternative product concepts are generated and evaluated, and one or more concepts are selected for further development and testing.

System integration and validation are an important step in which variant of the generic product development process?

Productivity is a measure of how hard workers work.

In the generic product development process, Phase 2 (system-level design) begins with corporate strategy and incorporates market objectives.

In determining how different a new service is compared to the current services offered by the firm, there are four things to consider.

Advocates of financial modeling of product design projects argue that:

Incorporation of environmental considerations in the design and development of products or services is called ecodesign.

Similarity of projects allows for a streamlined and highly structured development process in which variant of the generic product development process?

Introduction

Strategy

Projects

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Waiting Line Analysis and Simulation

Process Design and Analysis

Six Sigma Quality

Statistical Quality Control

Lean Supply Chains

Logistics, Distribution, and Transportation

Global Sourcing and Procurement

The Internet of Things and Erp

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Filters