Question 1

Donna thought the firefighters who responded to her kitchen fire were compassionate and caring. What type of perceptual construct is Donna using?

Accepted Answer

A) interaction 
B) membership 
C) psychological 
D) role 
A) interaction 
B) membership 
C) psychological 
D) role A

Question 2

Match each of the descriptions below with the term it best describes.
a.self-serving bias
b.attribution
c.empathy
d.organization
e.sympathy
-The tendency to interpret and explain information in a way that casts the perceiver in the most favourable manner.

Accepted Answer

a

Question 3

What is the process of attaching meaning to behaviour?

Accepted Answer

A) inaccurate perception 
B) halo effect 
C) attribution 
D) stereotyping 
A) inaccurate perception 
B) halo effect 
C) attribution 
D) stereotyping C

Question 4

Perceptual schemata are used to organize raw data.

Accepted Answer

A) True 
 B)False

Question 5

Lee is from a part of the world where it is considered proper to stand very close to the person with whom you are conversing. When Lee came to Canada, he felt most Canadians were somewhat unfriendly and reserved because when he spoke with Canadians, they stood notably farther away from him. What is interfering with Lee's communication?

Accepted Answer

A) cognitive complexity 
B) ethnocentrism 
C) punctuation 
D) stereotyping 
A) cognitive complexity 
B) ethnocentrism 
C) punctuation 
D) stereotyping

Question 6

Once we buy into stereotypes, we often seek out isolated behaviours that support our inaccurate beliefs.

Accepted Answer

A) True 
 B)False

Question 7

Match each of the descriptions below with the term it best describes.
a.self-serving bias
b.attribution
c.empathy
d.organization
e.sympathy
-You hear the laugh of your boss in a crowded, noisy room.

Accepted Answer

The answer of Match each of the descriptions below with...

Question 8

When Fatima is first introduced at her new workplace, all but one coworker, Frank, smiles at her and greets her. As a result, Fatima thinks Frank isn't very friendly. According to the textbook, what attribution error is Fatima making?

Accepted Answer

A) She is assuming without proof. 
B) She is assuming the worst. 
C) She is judging Frank less charitably than herself. 
D) She is clinging to first impressions. 
A) She is assuming without proof. 
B) She is assuming the worst. 
C) She is judging Frank less charitably than herself. 
D) She is clinging to first impressions.

Question 9

Since older people have a greater number of experiences from which to draw, their perceptions are more accurate than those of younger people.

Accepted Answer

A) True 
 B)False

Question 10

Andre has the TV on while studying. He doesn't notice most of what is on TV, but he looks up when a commercial comes on describing the same product over and over again. Which selection factor does this highlight?

Accepted Answer

A) intense 
B) motives 
C) contrast or change 
D) repetitious stimuli 
A) intense 
B) motives 
C) contrast or change 
D) repetitious stimuli

Question 11

Which term refers to the tendency to form an overall positive impression based on one positive characteristic?

Accepted Answer

A) inaccurate perception 
B) halo effect 
C) attribution 
D) stereotyping 
A) inaccurate perception 
B) halo effect 
C) attribution 
D) stereotyping

Question 12

The halo effect is the perception that all people are good.

Accepted Answer

A) True 
 B)False

Question 13

Which term refers to the tendency to form an overall negative impression based on one negative characteristic?

Accepted Answer

A) devil effect 
B) halo effect 
C) attribution 
D) stereotyping 
A) devil effect 
B) halo effect 
C) attribution 
D) stereotyping

Question 14

Discuss how cultural can impact communication.

Accepted Answer

Cultural differences can have a signific

Question 15

Harold judges Ahmet harshly when he makes a mistake at work, and he complains that Ahmet never listens. Recently Harold made a mistake at work, and he believed that his mistake was due to unclear directions. Which attribution error is this an example of?

Accepted Answer

A) assuming everyone is similar 
B) halo effect 
C) devil effect 
D) self-serving bias 
A) assuming everyone is similar 
B) halo effect 
C) devil effect 
D) self-serving bias

Question 16

The Pillow Method was originally used by marriage counsellors to help couples understand each other more clearly.

Accepted Answer

A) True 
 B)False

Question 17

Which term refers to the ability to construct a variety of frameworks for viewing an issue?

Accepted Answer

A) perception checking 
B) cognitive complexity 
C) the pillow method 
D) empathy 
A) perception checking 
B) cognitive complexity 
C) the pillow method 
D) empathy

Question 18

"When I saw you were having lunch with Emily, I figured you liked her more than me. Is that the case?" What is missing from this perception check?

Accepted Answer

A) It doesn't describe behaviour. 
B) It has only one interpretation. 
C) It doesn't request clarification. 
D) It doesn't describe an outcome. 
A) It doesn't describe behaviour. 
B) It has only one interpretation. 
C) It doesn't request clarification. 
D) It doesn't describe an outcome.

Question 19

What can sometimes distort one's own perceptions?

Accepted Answer

A) a self-serving bias 
B) situational constraints 
C) the needs and biases of others 
D) acknowledging the fact that people are different 
A) a self-serving bias 
B) situational constraints 
C) the needs and biases of others 
D) acknowledging the fact that people are different

Question 20

What are the four stages in the perception process?

Accepted Answer

A) awareness, cognition, intention, and action 
B) assumption, expectation, experience, and response 
C) selection, organization, interpretation, and negotiation 
D) physiological, intellectual, psychological, and social 
A) awareness, cognition, intention, and action 
B) assumption, expectation, experience, and response 
C) selection, organization, interpretation, and negotiation 
D) physiological, intellectual, psychological, and social

Donna thought the firefighters who responded to her kitchen fire were compassionate and caring. What type of perceptual construct is Donna using?

Match each of the descriptions below with the term it best describes. a.self-serving bias b.attribution c.empathy d.organization e.sympathy -The tendency to interpret and explain information in a way that casts the perceiver in the most favourable manner.

What is the process of attaching meaning to behaviour?

Perceptual schemata are used to organize raw data.

Once we buy into stereotypes, we often seek out isolated behaviours that support our inaccurate beliefs.

Match each of the descriptions below with the term it best describes. a.self-serving bias b.attribution c.empathy d.organization e.sympathy -You hear the laugh of your boss in a crowded, noisy room.

When Fatima is first introduced at her new workplace, all but one coworker, Frank, smiles at her and greets her. As a result, Fatima thinks Frank isn't very friendly. According to the textbook, what attribution error is Fatima making?

Since older people have a greater number of experiences from which to draw, their perceptions are more accurate than those of younger people.

Andre has the TV on while studying. He doesn't notice most of what is on TV, but he looks up when a commercial comes on describing the same product over and over again. Which selection factor does this highlight?

Which term refers to the tendency to form an overall positive impression based on one positive characteristic?

The halo effect is the perception that all people are good.

Which term refers to the tendency to form an overall negative impression based on one negative characteristic?

Discuss how cultural can impact communication.

Harold judges Ahmet harshly when he makes a mistake at work, and he complains that Ahmet never listens. Recently Harold made a mistake at work, and he believed that his mistake was due to unclear directions. Which attribution error is this an example of?

The Pillow Method was originally used by marriage counsellors to help couples understand each other more clearly.

Which term refers to the ability to construct a variety of frameworks for viewing an issue?

"When I saw you were having lunch with Emily, I figured you liked her more than me. Is that the case?" What is missing from this perception check?

What can sometimes distort one's own perceptions?

What are the four stages in the perception process?

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 3: Perception: What You See Is What You Get

Donna thought the firefighters who responded to her kitchen fire were compassionate and caring. What type of perceptual construct is Donna using?

Match each of the descriptions below with the term it best describes. a.self-serving bias b.attribution c.empathy d.organization e.sympathy -The tendency to interpret and explain information in a way that casts the perceiver in the most favourable manner.

What is the process of attaching meaning to behaviour?

Perceptual schemata are used to organize raw data.

Once we buy into stereotypes, we often seek out isolated behaviours that support our inaccurate beliefs.

Match each of the descriptions below with the term it best describes. a.self-serving bias b.attribution c.empathy d.organization e.sympathy -You hear the laugh of your boss in a crowded, noisy room.

When Fatima is first introduced at her new workplace, all but one coworker, Frank, smiles at her and greets her. As a result, Fatima thinks Frank isn't very friendly. According to the textbook, what attribution error is Fatima making?

Since older people have a greater number of experiences from which to draw, their perceptions are more accurate than those of younger people.

Andre has the TV on while studying. He doesn't notice most of what is on TV, but he looks up when a commercial comes on describing the same product over and over again. Which selection factor does this highlight?

Which term refers to the tendency to form an overall positive impression based on one positive characteristic?

The halo effect is the perception that all people are good.

Which term refers to the tendency to form an overall negative impression based on one negative characteristic?

Discuss how cultural can impact communication.

Harold judges Ahmet harshly when he makes a mistake at work, and he complains that Ahmet never listens. Recently Harold made a mistake at work, and he believed that his mistake was due to unclear directions. Which attribution error is this an example of?

The Pillow Method was originally used by marriage counsellors to help couples understand each other more clearly.

Which term refers to the ability to construct a variety of frameworks for viewing an issue?

"When I saw you were having lunch with Emily, I figured you liked her more than me. Is that the case?" What is missing from this perception check?

What can sometimes distort one's own perceptions?

What are the four stages in the perception process?

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters