Question 1

How are identity and communication related?

Accepted Answer

A) People control communication with our identity. 
B) People are drawn to communicators who test and challenge our identity. 
C) People take aspects of others' identities as our own through communication. 
D) People gain an idea of who we are from the way others communicate with us. 
A) People control communication with our identity. 
B) People are drawn to communicators who test and challenge our identity. 
C) People take aspects of others' identities as our own through communication. 
D) People gain an idea of who we are from the way others communicate with us. D

Question 2

A telephone conversation is an example of linear communication.

Accepted Answer

A) True 
 B)False  False

Question 3

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you. Using the characteristics of communication competence, what is the best approach to achieve your goal?

Accepted Answer

A) Follow the methods that you saw another friend use successfully. 
B) Avoid sending any message until you are sure it will be well received. 
C) Follow the methods you used successfully with others in the past as closely as possible. 
D) Consider a variety of alternatives, choosing the one that you think will be most successful. 
A) Follow the methods that you saw another friend use successfully. 
B) Avoid sending any message until you are sure it will be well received. 
C) Follow the methods you used successfully with others in the past as closely as possible. 
D) Consider a variety of alternatives, choosing the one that you think will be most successful. D

Question 4

What is a channel for communication?

Accepted Answer

A) walking 
B) gesturing 
C) self-talk 
D) self-awareness 
A) walking 
B) gesturing 
C) self-talk 
D) self-awareness

Question 5

Which statement best describes interpersonal relationships?

Accepted Answer

A) Most people are very successful at managing their interpersonal relationships. 
B) Most people are satisfied with their interpersonal relationships 
C) Most people are not very successful at managing their interpersonal relationships. 
D) Most people are not satisfied with their interpersonal relationships. 
A) Most people are very successful at managing their interpersonal relationships. 
B) Most people are satisfied with their interpersonal relationships 
C) Most people are not very successful at managing their interpersonal relationships. 
D) Most people are not satisfied with their interpersonal relationships.

Question 6

Which statement best describes the relational dimensions of a message?

Accepted Answer

A) They deal with emotional needs. 
B) They are expressed verbally. 
C) They communicate the nature of the relationship. 
D) They communicate how each party feels about himself or herself in the relationship. 
A) They deal with emotional needs. 
B) They are expressed verbally. 
C) They communicate the nature of the relationship. 
D) They communicate how each party feels about himself or herself in the relationship.

Question 7

According to research, how do competent communicators achieve effectiveness?

Accepted Answer

A) They give lots of feedback. 
B) They adjust their behaviours to the person and situation. 
C) They use an appropriate balance of seriousness and humour. 
D) They consistently use the same types of behaviour in a wide variety of situations. 
A) They give lots of feedback. 
B) They adjust their behaviours to the person and situation. 
C) They use an appropriate balance of seriousness and humour. 
D) They consistently use the same types of behaviour in a wide variety of situations.

Question 8

Discuss the importance of effective interpersonal communication for the workplace. Be sure your answer references elements of the transactional model and the characteristics of an effective communicator, as discussed in Chapter 1.

Accepted Answer

Effective interpersonal communication is

Question 9

Many studies have researched happiness. Which factor is linked with happiness?

Accepted Answer

A) a satisfying job 
B) health and fitness 
C) positive interactions with others 
D) standard of living and lifestyle 
A) a satisfying job 
B) health and fitness 
C) positive interactions with others 
D) standard of living and lifestyle

Question 10

Janie decides not to tell her friend Anne that she hates her new haircut; however, Bill thinks that Janie should be honest with Anne and tell her what she really thinks. Which communication misconception does this illustrate?

Accepted Answer

A) A single person or event causes another's reaction. 
B) Communication can solve all problems. 
C) Successful communication always involves shared understanding. 
D) More communication is always better. 
A) A single person or event causes another's reaction. 
B) Communication can solve all problems. 
C) Successful communication always involves shared understanding. 
D) More communication is always better.

Question 11

There are three factors that influence a person's decisions about what communication skills to use in a particular situation in order to be effective. What are these factors?

Accepted Answer

A) empathy, knowledge of the other person, and situation 
B) communication context, the goal, and knowledge of the other person 
C) communication context, the other person's mood, and self- monitoring. 
D) empathy, the goal, and cognitive complexity 
A) empathy, knowledge of the other person, and situation 
B) communication context, the goal, and knowledge of the other person 
C) communication context, the other person's mood, and self- monitoring. 
D) empathy, the goal, and cognitive complexity

Question 12

Social media can increase the quality and quantity of interpersonal communication.

Accepted Answer

A) True 
 B)False

Question 13

Whenever we discuss our mutual relationship with the other person, we are meta-communicating.

Accepted Answer

A) True 
 B)False

Question 14

Match each of the statements below with the element of the communication model it illustrates most clearly.
a.channel
b.sender
c.environment
d.external noise
-You write your friend a note instead of calling her.

Accepted Answer

The answer of Match each of the statements below with...

Question 15

Jeremy and Sasha are talking about how they have gotten along in their friendship over the past few weeks. Which term best describes what they are doing?

Accepted Answer

A) self-disclosing 
B) metacommunicating 
C) positive confrontation 
D) relational enhancement 
A) self-disclosing 
B) metacommunicating 
C) positive confrontation 
D) relational enhancement

Question 16

You lose your temper and say something to a friend that you immediately regret. Your friend's reaction depends on all of the following EXCEPT which one?

Accepted Answer

A) their frame of mind 
B) their personality 
C) the relationship history 
D) their age and years of wisdom 
A) their frame of mind 
B) their personality 
C) the relationship history 
D) their age and years of wisdom

Question 17

According to your text, impersonal communication can be defined quantitatively or qualitatively.

Accepted Answer

A) True 
 B)False

Question 18

All two-person interactions qualify as interpersonal communication when a qualitative definition of interpersonal communication is used.

Accepted Answer

A) True 
 B)False

Question 19

A cell phone is an example of a channel.

Accepted Answer

A) True 
 B)False

Question 20

Using a recent interaction you had with another person, identify the content dimension and the relational dimension of a message sent and explain the difference between the two.

Accepted Answer

Recently, I had a conversation with a co

How are identity and communication related?

A telephone conversation is an example of linear communication.

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you. Using the characteristics of communication competence, what is the best approach to achieve your goal?

What is a channel for communication?

Which statement best describes interpersonal relationships?

Which statement best describes the relational dimensions of a message?

According to research, how do competent communicators achieve effectiveness?

Discuss the importance of effective interpersonal communication for the workplace. Be sure your answer references elements of the transactional model and the characteristics of an effective communicator, as discussed in Chapter 1.

Many studies have researched happiness. Which factor is linked with happiness?

Janie decides not to tell her friend Anne that she hates her new haircut; however, Bill thinks that Janie should be honest with Anne and tell her what she really thinks. Which communication misconception does this illustrate?

There are three factors that influence a person's decisions about what communication skills to use in a particular situation in order to be effective. What are these factors?

Social media can increase the quality and quantity of interpersonal communication.

Whenever we discuss our mutual relationship with the other person, we are meta-communicating.

Match each of the statements below with the element of the communication model it illustrates most clearly. a.channel b.sender c.environment d.external noise -You write your friend a note instead of calling her.

Jeremy and Sasha are talking about how they have gotten along in their friendship over the past few weeks. Which term best describes what they are doing?

You lose your temper and say something to a friend that you immediately regret. Your friend's reaction depends on all of the following EXCEPT which one?

According to your text, impersonal communication can be defined quantitatively or qualitatively.

All two-person interactions qualify as interpersonal communication when a qualitative definition of interpersonal communication is used.

A cell phone is an example of a channel.

Using a recent interaction you had with another person, identify the content dimension and the relational dimension of a message sent and explain the difference between the two.

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 1: A First Look at Interpersonal Communication

How are identity and communication related?

A telephone conversation is an example of linear communication.

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you. Using the characteristics of communication competence, what is the best approach to achieve your goal?

What is a channel for communication?

Which statement best describes interpersonal relationships?

Which statement best describes the relational dimensions of a message?

According to research, how do competent communicators achieve effectiveness?

Discuss the importance of effective interpersonal communication for the workplace. Be sure your answer references elements of the transactional model and the characteristics of an effective communicator, as discussed in Chapter 1.

Many studies have researched happiness. Which factor is linked with happiness?

Janie decides not to tell her friend Anne that she hates her new haircut; however, Bill thinks that Janie should be honest with Anne and tell her what she really thinks. Which communication misconception does this illustrate?

There are three factors that influence a person's decisions about what communication skills to use in a particular situation in order to be effective. What are these factors?

Social media can increase the quality and quantity of interpersonal communication.

Whenever we discuss our mutual relationship with the other person, we are meta-communicating.

Match each of the statements below with the element of the communication model it illustrates most clearly. a.channel b.sender c.environment d.external noise -You write your friend a note instead of calling her.

Jeremy and Sasha are talking about how they have gotten along in their friendship over the past few weeks. Which term best describes what they are doing?

You lose your temper and say something to a friend that you immediately regret. Your friend's reaction depends on all of the following EXCEPT which one?

According to your text, impersonal communication can be defined quantitatively or qualitatively.

All two-person interactions qualify as interpersonal communication when a qualitative definition of interpersonal communication is used.

A cell phone is an example of a channel.

Using a recent interaction you had with another person, identify the content dimension and the relational dimension of a message sent and explain the difference between the two.

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters