Exam 1: Identifying Foundations of Human Communication

Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying, "I'm sorry, Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.

When you use Facebook to send a message to a friend, you are utilizing _____ communication.

Discuss and explain the three criteria associated with communication competence.

As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.

According to the criteria of communication competence, an effective message is one that _____.

Compare and contrast the differences between impersonal and interpersonal communication.

Explain the five fundamental principles of communication.

Brad is angry with Angie, so while she tells him why she wants to go out to a specific restaurant for dinner, he sits perfectly still and makes no eye contact with her. Brad is refusing to send any feedback to her.

The textbook describes small group communication as a transactional process among three to fifteen people who _____.

Which of the following is the best example of impersonal communication?

A doorbell that rings continuously or an air conditioning unit that rumbles loudly are examples of psychological noise.

Noah is listening to Leah tell a story about what happened in class yesterday. At this moment, these two are engaging in which communication actions?

Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.

Ginny didn't want to speak to her seatmate on the plane, so when she got into her seat, she purposefully avoided making eye contact. This shows how communication is _____.

Personnel managers cite oral communication skills as a top factor in helping graduating college students obtain employment.

Nissa was using _____ when she frowned after the teacher announced there would be a test next week.

Sondra is conscious of her tendency to be soft-spoken and unassertive in communication situations. Based on this example, what characteristic of a competent communicator does Sondra have?

_____ refers to the system of symbols structured by rules which makes it possible for people to understand one another.

On the day Janet was scheduled to give her speech, her class was relocated into an auditorium. Janet couldn't quite overcome the feeling of isolation as she spoke to just twenty classmates in a room that could seat 500. Which of the following elements is most responsible for Janet's reaction?

Communication that occurs within yourself is referred to as _____ communication.