Question 1

Videoconferencing offers this benefit:

Accepted Answer

A) decisions can be made more quickly and easily. 
B) participants can make their cases forcefully, with no fear of offending or alienating other participants. 
C) meetings can be recorded and archived to provide a useful record of what was said. 
D) conflicts can be lessened when controversial topics are being discussed. 
A) decisions can be made more quickly and easily. 
B) participants can make their cases forcefully, with no fear of offending or alienating other participants. 
C) meetings can be recorded and archived to provide a useful record of what was said. 
D) conflicts can be lessened when controversial topics are being discussed. C

Question 2

Memorized speeches are usually not effective because

Accepted Answer

A) they add too much spontaneity and life. 
B) the speaker cannot change the content or tone of a talk in response to audience reactions. 
C) the speaker has too much time to worry about how the audience is reacting. 
D) speakers have a tendency to speak too quickly. 
A) they add too much spontaneity and life. 
B) the speaker cannot change the content or tone of a talk in response to audience reactions. 
C) the speaker has too much time to worry about how the audience is reacting. 
D) speakers have a tendency to speak too quickly. B

Question 3

The first step in building speaker confidence is to

Accepted Answer

A) learn how to engage in positive self-talk. 
B) ensure that you have something relevant and useful to say to that audience. 
C) think positive thoughts about how audiences will react to your ideas and information. 
D) rehearse the talk in front of a small, supportive audience of friends. 
A) learn how to engage in positive self-talk. 
B) ensure that you have something relevant and useful to say to that audience. 
C) think positive thoughts about how audiences will react to your ideas and information. 
D) rehearse the talk in front of a small, supportive audience of friends. B

Question 4

Word bridges in talks

Accepted Answer

A) are not really necessary because speakers can use nonverbal cues and visuals to signal changes in a talk's direction. 
B) are necessary for blind members of the audience. 
C) are necessary in nearly all business and technical presentations. 
D) are necessary only when you're speaking to audience members who have little or no interest in your subject. 
A) are not really necessary because speakers can use nonverbal cues and visuals to signal changes in a talk's direction. 
B) are necessary for blind members of the audience. 
C) are necessary in nearly all business and technical presentations. 
D) are necessary only when you're speaking to audience members who have little or no interest in your subject.

Question 5

A statement-elaboration pattern can be especially effective for

Accepted Answer

A) an impromptu talk. 
B) any planned or unplanned talk. 
C) only for a planned, carefully-rehearsed talk. 
D) topics that require elaborate explanations. 
A) an impromptu talk. 
B) any planned or unplanned talk. 
C) only for a planned, carefully-rehearsed talk. 
D) topics that require elaborate explanations.

Question 6

The chief advantage of the impromptu style of speaking is

Accepted Answer

A) the ability to control one's thoughts and words. 
B) the ability to respond to audience reactions. 
C) the verbal connections made with audience members. 
D) the ability to take the topic in an entirely new direction at a moment's notice. 
A) the ability to control one's thoughts and words. 
B) the ability to respond to audience reactions. 
C) the verbal connections made with audience members. 
D) the ability to take the topic in an entirely new direction at a moment's notice.

Question 7

A meeting participant can prepare for a meeting by

Accepted Answer

A) considering how the outcome of decisions emanating from certain agenda items will affect that participant's role in the organization. 
B) gathering documents and data that are pertinent to the agenda items. 
C) gathering or preparing visuals that will disprove a colleague's likely position on a given topic. 
D) lobbying other meeting participants to vote a certain way during the upcoming meeting. 
A) considering how the outcome of decisions emanating from certain agenda items will affect that participant's role in the organization. 
B) gathering documents and data that are pertinent to the agenda items. 
C) gathering or preparing visuals that will disprove a colleague's likely position on a given topic. 
D) lobbying other meeting participants to vote a certain way during the upcoming meeting.

Question 8

Speech introductions and conclusions should be

Accepted Answer

A) carefully prepared and rehearsed. 
B) read from a prepared script. 
C) delivered spontaneously, with little or no preparation or rehearsal. 
D) provided as handouts, prior to the presentation. 
A) carefully prepared and rehearsed. 
B) read from a prepared script. 
C) delivered spontaneously, with little or no preparation or rehearsal. 
D) provided as handouts, prior to the presentation.

Question 9

Business meetings involving three or more people are most effective when

Accepted Answer

A) every one stands during the meeting to speed up the discussions. 
B) a designated meeting manager chairs the meeting. 
C) the conversation flows unchecked around the room. 
D) each participant is given 5 minutes to speak about each agenda item, as in a debate. 
A) every one stands during the meeting to speed up the discussions. 
B) a designated meeting manager chairs the meeting. 
C) the conversation flows unchecked around the room. 
D) each participant is given 5 minutes to speak about each agenda item, as in a debate.

Question 10

All speakers should try to operate at the

Accepted Answer

A) oratorical level, for audiences of all sizes. 
B) Conversational level for audiences of 20 or fewer. 
C) heightened conversational or performance level for audiences of 20 or fewer. 
D) heightened conversational or performance levels for audiences of all sizes. 
A) oratorical level, for audiences of all sizes. 
B) Conversational level for audiences of 20 or fewer. 
C) heightened conversational or performance level for audiences of 20 or fewer. 
D) heightened conversational or performance levels for audiences of all sizes.

Question 11

The chief advantage of internet conferences compared to standard videoconferencing is that

Accepted Answer

A) more people can "attend" a virtual meeting in cyberspace. 
B) the equipment and software for web-based videoconferences is less expensive than the equipment required for videoconference rooms. 
C) there is less chance of equipment malfunction. 
D) there is no transmission delay when participants are in distant locations. 
A) more people can "attend" a virtual meeting in cyberspace. 
B) the equipment and software for web-based videoconferences is less expensive than the equipment required for videoconference rooms. 
C) there is less chance of equipment malfunction. 
D) there is no transmission delay when participants are in distant locations.

Question 12

Word bridges in a talk

Accepted Answer

A) give your personal reaction after every major point. 
B) create the overall structure that best suits the topic. 
C) bridge to ideas presented in other talks in a related series of presentations. 
D) use transitional phrases to move from one sub-topic to another. 
A) give your personal reaction after every major point. 
B) create the overall structure that best suits the topic. 
C) bridge to ideas presented in other talks in a related series of presentations. 
D) use transitional phrases to move from one sub-topic to another.

Question 13

A whiteboard is most effective as a tool for

Accepted Answer

A) developing complex ideas, explanations, and strategies. 
B) displaying reams of technical detail. 
C) displaying simple, on-the-spot visuals. 
D) displaying text, not visuals. 
A) developing complex ideas, explanations, and strategies. 
B) displaying reams of technical detail. 
C) displaying simple, on-the-spot visuals. 
D) displaying text, not visuals.

Question 14

A speaker's note cards are valuable if

Accepted Answer

A) the speaker continually refers to them. 
B) the notes display the whole talk, word for word, sentence by sentence. 
C) they are kept out of the audience members' line of sight. 
D) the speaker checks the cards regularly to stay on course. 
A) the speaker continually refers to them. 
B) the notes display the whole talk, word for word, sentence by sentence. 
C) they are kept out of the audience members' line of sight. 
D) the speaker checks the cards regularly to stay on course.

Question 15

Most speakers find that their rehearsal time is about

Accepted Answer

A) 50 percent as long as the time to deliver the talk in front of an audience. 
B) 80 percent as long as the actual delivery time. 
C) the same length as delivery time. 
D) 120 percent as long as the actual delivery time. 
A) 50 percent as long as the time to deliver the talk in front of an audience. 
B) 80 percent as long as the actual delivery time. 
C) the same length as delivery time. 
D) 120 percent as long as the actual delivery time.

Question 16

Most listeners' normal attention span is about

Accepted Answer

A) 5 minutes. 
B) 20 minutes. 
C) 30 to 40 minutes. 
D) 1 hour. 
A) 5 minutes. 
B) 20 minutes. 
C) 30 to 40 minutes. 
D) 1 hour.

Question 17

In the extemporaneous speaking style, speakers

Accepted Answer

A) speak on the spur of the moment, with little or no preparation. 
B) try very hard to place an exact time limit on the talk. 
C) carefully plan and rehearse their talks. 
D) write out a speech, word for word. 
A) speak on the spur of the moment, with little or no preparation. 
B) try very hard to place an exact time limit on the talk. 
C) carefully plan and rehearse their talks. 
D) write out a speech, word for word.

Question 18

Prepared texts should be read to audiences

Accepted Answer

A) at formal occasions, such as swearing-in ceremonies, weddings, and funerals. 
B) only at annual general meetings. 
C) occasionally, when it's critical that a spokesperson utter carefully crafted statements. 
D) for any presentation longer than 10 minutes. 
A) at formal occasions, such as swearing-in ceremonies, weddings, and funerals. 
B) only at annual general meetings. 
C) occasionally, when it's critical that a spokesperson utter carefully crafted statements. 
D) for any presentation longer than 10 minutes.

Question 19

Rehearsing the content, bridges, and visuals for a talk has the following advantage:

Accepted Answer

A) the speaker can discover the most effective way to explain points. 
B) the speaker can reduce speaker anxiety. 
C) the speaker can memorize the talk's exact phrasing. 
D) the speaker can write out the entire talk's content. 
A) the speaker can discover the most effective way to explain points. 
B) the speaker can reduce speaker anxiety. 
C) the speaker can memorize the talk's exact phrasing. 
D) the speaker can write out the entire talk's content.

Question 20

Fear of public speaking

Accepted Answer

A) is experienced by a small minority of the population. 
B) can be totally overcome by positive thinking and self-hypnosis. 
C) cannot be totally eliminated, but it can be controlled. 
D) is a positive emotional reaction because the speaker gets an adrenaline rush. 
A) is experienced by a small minority of the population. 
B) can be totally overcome by positive thinking and self-hypnosis. 
C) cannot be totally eliminated, but it can be controlled. 
D) is a positive emotional reaction because the speaker gets an adrenaline rush.

Exam 24: Blogs, Wikis, and Web Pages

Videoconferencing offers this benefit:

Memorized speeches are usually not effective because

The first step in building speaker confidence is to

Word bridges in talks

A statement-elaboration pattern can be especially effective for

The chief advantage of the impromptu style of speaking is

A meeting participant can prepare for a meeting by

Speech introductions and conclusions should be

Business meetings involving three or more people are most effective when

All speakers should try to operate at the

The chief advantage of internet conferences compared to standard videoconferencing is that

Word bridges in a talk

A whiteboard is most effective as a tool for

A speaker's note cards are valuable if

Most speakers find that their rehearsal time is about

Most listeners' normal attention span is about

In the extemporaneous speaking style, speakers

Prepared texts should be read to audiences

Rehearsing the content, bridges, and visuals for a talk has the following advantage:

Fear of public speaking

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Email

Workplace Memos and Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, Specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Video Conferencing

Social Media

Filters