Exam 4: Social Groups and Format Organizations

A good example of the application of symbolic interactionism to organizations is the classic study by Anselm Strauss and his colleagues of organizational behavior in two Chicago-area psychiatric hospitals. These researchers treated a formal organization as a(n)

Bureaucracy that leads to the concentration of power in the hands of a few people illustrates the

__________ refers to procedures--rules and activities--that people employ in making social life and society intelligible.