Exam 5: The Process of Generalist Practice

The ______ stage of the planned-change process is the investigation and determination of variables affecting an identified problem or issue as viewed from micro, mezzo, or macro perspectives.

Another term that generalist practitioners often use instead of the planned-change process is:

The ______ provides guidance to clients and assists them in a planned change or problem-solving process.

You can slip into the fallacy trap if you believe that if it's written down, it must be right.

_____ involves not only being in tune with how clients feel but also conveying to them that workers understand how they feel.