Exam 6: Performance Management and Appraisal

The leniency error occurs when ratings of all employees fall at the high end of the scale.

Which of the following is typically a responsibility of managers in performance appraisals?

Which of the following is trait-based information?

Development of performance standards is typically the first stage of management by objectives.

Which of the following is typically the last stage in implementing a guided self-appraisal system using MBO?

Discuss supervisory rating of subordinates.

_____ is especially useful when supervisors do not have the opportunity to observe each employee's performance but other work group members do.

In the _____ method, the manager keeps a written record of both highly favorable and unfavorable actions performed by an employee during the entire rating period.

Discuss the administrative and developmental uses of performance appraisals.

_____ is a series of activities designed to ensure that the organization gets the performance it needs from its employees.

When creating a BARS system, identifying important job dimensions, which are the most important performance factors in a job description, is done first.

The entitlement approach of organizational culture links performance evaluations to employee compensation and development.

The _____ occurs when a rater gives greater weight to the latest events when appraising an individual's performance.

Describe the entitlement approach and the performance-driven approach.

The performance management process starts by identifying the strategic goals an organization needs to accomplish to remain competitive and profitable.

If the rater has seen only a small specimen of the person's work, an appraisal may be subject to _____.

The halo effect is the tendency to rate people relative to one another rather than against performance standards.

The _____ occurs when a rater scores an employee high on all job criteria because of performance in one area.

_____ is the most widely used means of rating employees.

Which of the following is true of organizations that practice a performance-driven approach?