Exam 6: Performance Management and Appraisal

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The forced distribution method lists the individuals being rated from highest to lowest based on their performance levels and relative contributions.

(True/False)
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Peer and team ratings are especially useful only when supervisors have the opportunity to observe each employee's performance.

(True/False)
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Describe supervisory rating of subordinates, employee rating of managers, team/peer rating, self-rating, and outsider rating.

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The _____ occurs when ratings of all employees fall at the high end of the scale.

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The category scaling method allows the rater to mark an employee's performance on a continuum indicating low to high levels of a particular characteristic.

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Describe the administrative uses of performance appraisals.

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The administrative role of performance appraisals often creates stress for managers doing the appraisals and the employees being evaluated because the rater is placed in the role of judge.

(True/False)
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What is multisource rating?

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Menu up-selling by a waitperson is classified as behavior-based information.

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Which of the following is true of performance appraisal?

(Multiple Choice)
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