Question 1

Intertype competition is increasingly seen as many retailers compete using a scrambled merchandising strategy.

Accepted Answer

A) True 
 B)False

Question 2

How are recycled merchandise retailers,liquidators and rentals changing the retail environment?

Accepted Answer

Three successful formats developed over

Question 3

In 2000,Samantha Toller started a small fast-food restaurant.In order to gain a competitive foothold,Samantha offered low prices with very few extras.As her business grew,Samantha started adding services and gradually had to increase prices to cover the costs of these services.Today,Samantha is vulnerable to new,low-price competitors.This is an example of what theory of retail evolution?

Accepted Answer

A)  High price jinx 
B)  High/low 
C)  Retail life cycle 
D)  Wheel of retailing 
E)  Retail accordion 
A)  High price jinx 
B)  High/low 
C)  Retail life cycle 
D)  Wheel of retailing 
E)  Retail accordion

Question 4

Retailers today can expect an increase in competition from both nonstore retailers and the introduction of new retailing formats that will change the way retailing currently occurs.

Accepted Answer

A) True 
 B)False

Question 5

Experts predict that e-tailing will soon make up 75 percent of total retail sales.

Accepted Answer

A) True 
 B)False

Question 6

Superior performance at any point in time is the result of achieving a competitive advantage in the marketplace as a result of some tangible or intangible entity.

Accepted Answer

A) True 
 B)False

Question 7

Situations of near monopoly do exist.

Accepted Answer

A) True 
 B)False

Question 8

What type of competitive environment is characterized by a horizontal demand curve,where the retailer must sell all of its merchandise at the going "market" or equilibrium price?

Accepted Answer

A)  Perfect competition 
B)  Oligopolistic competition 
C)  Pure competition 
D)  Pure monopoly 
E)  Monopolistic competition 
A)  Perfect competition 
B)  Oligopolistic competition 
C)  Pure competition 
D)  Pure monopoly 
E)  Monopolistic competition

Question 9

Germany remains the world's largest consumer market.

Accepted Answer

A) True 
 B)False

Question 10

Technological innovations in retailing can best be viewed under three main areas:

Accepted Answer

A)  Internet, order processing, and order taking. 
B)  Internet, supply chain management, and order processing. 
C)  Internet, customer management, and order processing. 
D)  supply chain management, customer management, and order processing. 
E)  supply chain management, customer management, and customer satisfaction. 
A)  Internet, order processing, and order taking. 
B)  Internet, supply chain management, and order processing. 
C)  Internet, customer management, and order processing. 
D)  supply chain management, customer management, and order processing. 
E)  supply chain management, customer management, and customer satisfaction.

Question 11

Activity-based costing analyses demonstrate that,in categories with mixed distribution,products just going through the warehouse consistently outperform DSD products.

Accepted Answer

A) True 
 B)False

Question 12

Which stage of the retail life cycle is characterized by the entrance of many new competitors and tremendous growth in sales and profits?

Accepted Answer

A)  Vulnerability 
B)  Maturity 
C)  Growth 
D)  Entry 
E)  Introduction 
A)  Vulnerability 
B)  Maturity 
C)  Growth 
D)  Entry 
E)  Introduction

Question 13

Increased state and city tobacco taxes is an example of outshopping caused by lawmakers.

Accepted Answer

A) True 
 B)False

Question 14

High-profit performance retailers must always be on the offensive in their study of the changing competitive environment,especially its _____ competition.

Accepted Answer

A)  local 
B)  statewide 
C)  nationwide 
D)  worldwide 
E)  industry 
A)  local 
B)  statewide 
C)  nationwide 
D)  worldwide 
E)  industry

Question 15

Today,retailers typically view private label brands as:

Accepted Answer

A)  secondary to national brands. 
B)  leading brands that serve as a destination draw. 
C)  too high cost to maintain effectively. 
D)  lower margin offerings of the retailer when compared to national brands. 
E)  throwaway brands. 
A)  secondary to national brands. 
B)  leading brands that serve as a destination draw. 
C)  too high cost to maintain effectively. 
D)  lower margin offerings of the retailer when compared to national brands. 
E)  throwaway brands.

Question 16

The late Michael O'Connor,former president of the Super Market Institute,suggested that the failure of many U.S.retailers to succeed in international markets was due to:

Accepted Answer

A)  retailers from larger countries having operated in successful economies and therefore tending to be less involved in the small details when going international. 
B)  customers from other countries not understanding how retailers should operate. 
C)  the competitive intensity in international markets being too high. 
D)  increased distribution costs making U.S. retailers uncompetitive when they expanded internationally. 
E)  executives being sure of themselves, and not seeking more counsel or listening to more opinions before developing strategic plans. 
A)  retailers from larger countries having operated in successful economies and therefore tending to be less involved in the small details when going international. 
B)  customers from other countries not understanding how retailers should operate. 
C)  the competitive intensity in international markets being too high. 
D)  increased distribution costs making U.S. retailers uncompetitive when they expanded internationally. 
E)  executives being sure of themselves, and not seeking more counsel or listening to more opinions before developing strategic plans.

Question 17

The closure of more than 300,000 retail stores between 2008 and 2009 as a result of bankruptcy provided a new retail growth format: recycled merchandise retailers.

Accepted Answer

A) True 
 B)False

Question 18

What do the formats of stores such as those that recycle usable merchandise in good condition,liquidators,and rental operations have in common?

Accepted Answer

A)  They offer convenient locations 
B)  They offer the consumer value in an untraditional manner 
C)  They offer the customer one-stop shopping 
D)  They carry an ever-changing assortment of higher-quality merchandise 
E)  The growth for these formats appears to be limited 
A)  They offer convenient locations 
B)  They offer the consumer value in an untraditional manner 
C)  They offer the customer one-stop shopping 
D)  They carry an ever-changing assortment of higher-quality merchandise 
E)  The growth for these formats appears to be limited

Question 19

Retail analysts predict that only catalog sales will experience significant growth over the next decade,while other forms of nonstore retailing will remain steady or decline.

Accepted Answer

A) True 
 B)False

Question 20

Divertive competition can be intratype,but not intertype.

Accepted Answer

A) True 
 B)False

Intertype competition is increasingly seen as many retailers compete using a scrambled merchandising strategy.

How are recycled merchandise retailers,liquidators and rentals changing the retail environment?

Retailers today can expect an increase in competition from both nonstore retailers and the introduction of new retailing formats that will change the way retailing currently occurs.

Experts predict that e-tailing will soon make up 75 percent of total retail sales.

Superior performance at any point in time is the result of achieving a competitive advantage in the marketplace as a result of some tangible or intangible entity.

Situations of near monopoly do exist.

What type of competitive environment is characterized by a horizontal demand curve,where the retailer must sell all of its merchandise at the going "market" or equilibrium price?

Germany remains the world's largest consumer market.

Technological innovations in retailing can best be viewed under three main areas:

Activity-based costing analyses demonstrate that,in categories with mixed distribution,products just going through the warehouse consistently outperform DSD products.

Which stage of the retail life cycle is characterized by the entrance of many new competitors and tremendous growth in sales and profits?

Increased state and city tobacco taxes is an example of outshopping caused by lawmakers.

High-profit performance retailers must always be on the offensive in their study of the changing competitive environment,especially its _____ competition.

Today,retailers typically view private label brands as:

The late Michael O'Connor,former president of the Super Market Institute,suggested that the failure of many U.S.retailers to succeed in international markets was due to:

The closure of more than 300,000 retail stores between 2008 and 2009 as a result of bankruptcy provided a new retail growth format: recycled merchandise retailers.

What do the formats of stores such as those that recycle usable merchandise in good condition,liquidators,and rental operations have in common?

Retail analysts predict that only catalog sales will experience significant growth over the next decade,while other forms of nonstore retailing will remain steady or decline.

Divertive competition can be intratype,but not intertype.

Perspectives on Retailing

Retail Strategic Planning and Operations Management

Retail Customers

Managing the Supply Chain

Legal and Ethical Behavior

Market Selection and Retail Location Analysis

Managing a Retailer’s Finances

Merchandise Buying and Handling

Merchandise Pricing

Advertising and Promotion

Customer Service and Retail Selling

Store Layout and Design

Managing People

Filters

Exam 4: Evaluating the Competition in Retailing

Intertype competition is increasingly seen as many retailers compete using a scrambled merchandising strategy.

How are recycled merchandise retailers,liquidators and rentals changing the retail environment?

Retailers today can expect an increase in competition from both nonstore retailers and the introduction of new retailing formats that will change the way retailing currently occurs.

Experts predict that e-tailing will soon make up 75 percent of total retail sales.

Superior performance at any point in time is the result of achieving a competitive advantage in the marketplace as a result of some tangible or intangible entity.

Situations of near monopoly do exist.

What type of competitive environment is characterized by a horizontal demand curve,where the retailer must sell all of its merchandise at the going "market" or equilibrium price?

Germany remains the world's largest consumer market.

Technological innovations in retailing can best be viewed under three main areas:

Activity-based costing analyses demonstrate that,in categories with mixed distribution,products just going through the warehouse consistently outperform DSD products.

Which stage of the retail life cycle is characterized by the entrance of many new competitors and tremendous growth in sales and profits?

Increased state and city tobacco taxes is an example of outshopping caused by lawmakers.

High-profit performance retailers must always be on the offensive in their study of the changing competitive environment,especially its _____ competition.

Today,retailers typically view private label brands as:

The late Michael O'Connor,former president of the Super Market Institute,suggested that the failure of many U.S.retailers to succeed in international markets was due to:

The closure of more than 300,000 retail stores between 2008 and 2009 as a result of bankruptcy provided a new retail growth format: recycled merchandise retailers.

What do the formats of stores such as those that recycle usable merchandise in good condition,liquidators,and rental operations have in common?

Retail analysts predict that only catalog sales will experience significant growth over the next decade,while other forms of nonstore retailing will remain steady or decline.

Divertive competition can be intratype,but not intertype.

Perspectives on Retailing

Retail Strategic Planning and Operations Management

Retail Customers

Managing the Supply Chain

Legal and Ethical Behavior

Market Selection and Retail Location Analysis

Managing a Retailer’s Finances

Merchandise Buying and Handling

Merchandise Pricing

Advertising and Promotion

Customer Service and Retail Selling

Store Layout and Design

Managing People

Filters