Exam 7: Preparing

Write the questions you would ask and identify the information you would seek as you use the skill of preparatory exploring with Father Sanchez in the following situation. Case Situation: At 3:15 P.M.on Wednesday, you receive a telephone call from Father Julio Sanchez, a Catholic priest in a largely Mexican parish.He indicates that a family of seven needs help.He says that the parents and older children are migrant workers.He reports that the family had been traveling to a new work site when their automobile broke down.

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Question 1

Correct Answer:

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Students' answers will vary.The skill of preparatory exploring involves asking questions and seeking information about a prospective client or others, a problem or issue, and a situation-prior to the meeting.This is an important but often neglected skill.Receptionists, intake workers, or executives from your agency may talk with people before you ﬁrst meet with them.They often have useful information that can improve the quality of the ﬁrst contact.Similarly, referral sources from outside your agency may have knowledge that can help.As part of making a referral on behalf of another person or group, family members, physicians, judges, teachers, religious leaders, other helping professionals, and governmental officials often contact social service agencies.They may possess important information concerning the person or group, the presenting issue and situation, and sometimes even the nature of the service needs.As a natural part of the process of talking about the referral to your agency, you may appropriately inquire about the person or group, issue, and situation with the referral source.Usually, you would not have permission to seek information from other sources.For that, you would need the informed consent of the client.However, when someone makes a referral for another person, family, group, organization, or community, you may appropriately seek information from the referring source.Regardless of the source of information, however, realize that what you hear from others reflects their own perspectives.Other people may view things in quite a different way, and you may too.

As a social worker, the purpose of preparatory self-exploration is to:

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Question 2

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In the preparing phase of social work practice, ensuring that a translator is available for a meeting with clients who do not speak English is likely to be a part of:

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Question 3

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In the context of social work practice, which of the following statements is true of preparatory reviewing?

(Multiple Choice)

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Question 4

Preparatory empathy is always based on a social worker's complete information of a client's feeling.

(True/False)

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Question 5

Preparatory empathy fails to consider circumstances from another person or group's perspective and experience.

(True/False)

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Question 6

In the context of social work practice, which of the following statements is true of preparatory consultation?

(Multiple Choice)

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Question 7

Lavita, a social worker, asks her supervisor about the impact of traumatic brain injury on a prospective client.She is using the skill of:

(Multiple Choice)

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Question 8

Case Situation: You serve as a medical social worker in the emergency department of a local hospital.You have been asked to meet with a woman who was just brutally assaulted and raped by her ex-husband. a.Engage in the process of preparatory empathy as you prepare yourself for this meeting with the patient.Describe the results.

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Question 9

In _____, social workers encourage people to discuss the problems or issues of concern and their circumstances, their aspirations and goals, their views and feelings about themselves, and their preferences and strengths.

(Multiple Choice)

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Question 10

Engage in the skill of preparatory empathy as if you were about to meet the parents of several children shot and killed in a school shooting.Record your thoughts and feelings. Case Situation: Assume that you are a social worker at a local mental health center.One early morning, a gunman opened fire in an elementary school killing several children.You have been asked to meet with some of the parents of the children who were killed to offer them supportive services.

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Question 11

Preparatory arranging involves logistical preparation for a first meeting.

(True/False)

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Question 12

In the preparing phase of social work practice, preparatory reviewing allows for more efﬁcient use of time.

(True/False)

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Question 13

In the preparing phase of social work practice, _____ involves examining and considering information available to you and your agency before an initial contact with clients or other constituents (Kadushin, 1983).

(Multiple Choice)

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Question 14

Demonstrate your use of the preparatory reviewing skill by examining this telephone intake report.List the information contained in the report that you, as the social worker, would want to remember for a first meeting with Mrs.Cannon: TELEPHONE INTAKE REPORT January 12, 10:13 A.M.Mrs.Nancy Cannon telephoned from her place of work (the Capital Insurance Company-phone 234-6213).She sounded concerned.She said that on the previous Saturday night, her 14-year-old daughter Amy had come home after her 9:00 P.M.curfew, smelling of alcohol.She says that she "grounded" her daughter but now wants to talk with a social worker about the situation.Mrs.Cannon requested a personal appointment with the social worker, indicating that she wanted to sort things out with someone before she dealt further with her daughter. Mrs. C.reported that this was the first such incident.She said, "I've never had any trouble whatsoever from Amy.She's been a wonderful child." She stated that she had not sought professional help before and that this was her first contact with any social service or mental health agency.She indicated that her husband, Amy's father, had recently filed for divorce and had left the home approximately six weeks ago.Mrs. C.requested a lunch-hour appointment, if at all possible, to reduce the amount of time away from her job. C.wondered whether that might be connected with Amy's misbehavior over the weekend. Disposition: An appointment was scheduled with an agency social worker for tomorrow at 12:00 noon.Mrs.

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Question 15

Rhonda is a social worker.In one of the meetings with her clients, she educates her clients about the strategies to deal with their addiction to drugs.This is an example of _____.

(Multiple Choice)

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Question 16

On a busy day, Brenda, a counsellor, has scheduled a meeting with her client who is going through a divorce.She realizes that she cannot completely fulfill her client's needs because of her stress.She engages in a self-relaxation activity prior to the meeting with her client.The self-relaxation activity adopted by Brenda is an example of:

(Multiple Choice)

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Question 17

The primary purpose of many first meetings between social workers and clients is information-gathering.

(True/False)

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Question 18

In _____, you engage others in attempts to modify aspects of the person-in-environment system.

(Multiple Choice)

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Question 19

Identify the information you would seek and the issues you would address as you consult with your supervisor before taking any action concerning Mrs.Anderson in the following situation. Case Situation: You work in an agency serving an elderly population in the community.On Tuesday morning, a woman telephoned the agency and talked with you about her neighbor, Mrs.Anderson.According to the caller, Mrs.Anderson is 82 years old and lives by herself in an apartment.The caller reported that Mrs.Anderson has not left her apartment in three days and would not answer her door or telephone.The neighbor did say, however, that she could hear movement in the apartment. Immediately following the phone call, you examined agency files and discovered that Mrs.Anderson had not previously received agency services.

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Question 20

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As a social worker, the purpose of preparatory self-exploration is to:

In the preparing phase of social work practice, ensuring that a translator is available for a meeting with clients who do not speak English is likely to be a part of:

In the context of social work practice, which of the following statements is true of preparatory reviewing?

Preparatory empathy is always based on a social worker's complete information of a client's feeling.

Preparatory empathy fails to consider circumstances from another person or group's perspective and experience.

In the context of social work practice, which of the following statements is true of preparatory consultation?

Lavita, a social worker, asks her supervisor about the impact of traumatic brain injury on a prospective client.She is using the skill of:

In _____, social workers encourage people to discuss the problems or issues of concern and their circumstances, their aspirations and goals, their views and feelings about themselves, and their preferences and strengths.

Preparatory arranging involves logistical preparation for a first meeting.

In the preparing phase of social work practice, preparatory reviewing allows for more efﬁcient use of time.

In the preparing phase of social work practice, _____ involves examining and considering information available to you and your agency before an initial contact with clients or other constituents (Kadushin, 1983).

Rhonda is a social worker.In one of the meetings with her clients, she educates her clients about the strategies to deal with their addiction to drugs.This is an example of _____.

The primary purpose of many first meetings between social workers and clients is information-gathering.

In _____, you engage others in attempts to modify aspects of the person-in-environment system.

Introduction

Introduction to Professionalism

Critical Thinking, Scientific Inquiry, and Lifelong Learning

Diversity and Difference; Human Rights; Social, Economic, and Environmental Justice; and Polic

Social Work Values and Ethical Decision Making

Talking and Listening: the Basic Interpersonal Skills

Beginning

Exploring

Assessing

Contracting

Working and Evaluating

Ending

Filters