Exam 12: Control and Productivity in the Police Setting

What term refers to the targeted level of activity?

__________ control involves monitoring critical environmental factors to ensure that strategic plans are implemented as intended.

Which of the following is NOT a traditional measure of productivity?

Mechanisms of behavioral control include:

__________ refers to negotiating increased productivity with police employee unions or fraternal organizations.

What types of administrative challenges can appropriate control mechanisms address?

Public organizations have a tendency to produce intangible services, which makes it difficult to measure productivity.

The technique of reserving top executive attention for those few instances involving significant deviations from anticipated performance is known as __________.

What type of control involves monitoring critical environmental factors to ensure that strategic plans are implemented as intended?

Measures of productivity examine the police organization at the __________ level.

Formal constraints that influence the control function include:

A __________ audit differs from a financial audit in that it focuses on the efficiency and effectiveness of operations in terms of productivity.

In conducting __________ negotiations, the negotiators attempt to remove personalities from the negotiations and focus on issues.

Audits and research are the most neglected areas of information collection available to police managers.

The __________ unit is normally situated structurally independent of line command either inside the chief's officer, as in the case of a small or medium police agency, or as a major unit that reports directly to the chief.

__________ control first involves choosing a performance standard.

Output control goes hand-in-hand with the notion of organizational culture.

Nearly all police departments grasp the potential of quantitative research.

Control affords administrators an opportunity to decentralize command.

What term describes reserving top executive attention for those few instances involving significant deviations from anticipated performance?