Exam 12: Control and Productivity in the Police Setting

What type of uncertainty arises during the course of attempting to coordinate the activities of various units and ensure that they have adequate resources to get the job done?

One productivity measure for officers is complaints received.

It is extremely difficult to measure the productivity of a particular police department.

__________ control is the lowest level of control.

The lowest level of control is tactical control.

Expectations and requirements for police behavior should be left to external devices.

Productivity is the relationship between the resources used and the results obtained.

The chief is ultimately responsible for what occurs in the department.

Which of the following is NOT a method for improving productivity?

One high-risk area of law enforcement where clearly defined policies and procedures are of paramount importance is the use of deadly force.

Many traditional measures of police productivity are similar to "bean counting."

Clearly articulated standards and expectations are especially important in the areas of:

__________ productivity is monitored using the officers' daily reports.

Thompson identified what sources of uncertainty for organizations?

Organizational __________ and the management of police productivity are two of the most critical activities undertaken by administrators and supervisors.

The control system should be as automatic as possible.

What are four measures used to measure the productivity of a whole police department?

Provide four examples of traditional productivity measures.

Which of the following is NOT an element of the control process?

__________ control can be defined as a control type that focuses on assessing the implementation of tactical plans at departmental levels, monitoring associated periodic results, and taking corrective action as necessary.