Exam 8: Process Management: Lean and Six Sigma in the Supply Chain

One of the primary elements of lean is keiretsu relationships.

Which of the following is NOT one of the Seven Wastes?

The Quick Response program, developed in the 1980's, was an offshoot of the following supply chain concept:

Describe SPC and Acceptance Sampling.What is the key difference between the two?

Lean production is an operating philosophy or mindset that essentially attempts to minimize the impact of system variability and flaws in forecasting through the use of high safety stock inventories.

Which company probably played the largest role in the development of the Toyota Production System?

Modern supply chains simultaneously pursue the goals of high-quality, fast response, and low cost because customers nowadays want both high levels of quality and responsiveness.A key manufacturing philosophy that emphasizes waste elimination and minimizing inventories to expose problems is:

Japanese manufacturing firms sometimes create cooperative coalitions with their suppliers in order to provide the suppliers with a certain degree of financial support.What are these cooperative coalitions called?

Calculate the defects per million opportunities (DPMO) given the following: Blake, owner of Blakester's T-shirt Shoppe, keeps track of customer complaints.For each T-shirt sold, there are four possible complaints: T-shirt shrinks, poor quality, design wears off, and doesn't fit right.Each week, Blake calculates the rate of T-shirt "defects" per total T-shirts sold, and then uses this information to determine his company's DPMO.During the past week, his company sold 1200 T-shirts.His company received 22 customer shrinkage complaints, 16 poor quality complaints, 12 design wears off complaints, 8 doesn't fit right complaints.Calculate his firm's DPMO.

Calculate the inventory container size required given the following: Demand rate = 10 parts per hour, Safety stock required = 15% Number of containers = 14, Time to cycle through entire system = 6 hours

Deming, Crosby, and Juran are all prominent quality professionals whose ideas were vital to Six Sigma.

For a certain loaf of bread it was found that it measured 16 inches in length, 4 inches in height, and 4 inches across, it was also found to weigh 1 pound; all of these measures can be considered attribute data.

Lean production and Six Sigma quality are essentially two terms that mean the same thing.

Why is the workforce considered such an important element of lean production?

Carbon neutral organizations do not produce any carbon emissions.

Efficient Consumer Response and Keiretsu Relationships are supply chain concepts concerned with speed and flexibility.

Efficient Consumer Response was initially developed in the 1990's for the following industry:

The five S's refer to various safety activities practiced by Toyota.

All of the following are included in the seven wastes EXCEPT:

Which of the following quality gurus believed that companies should strive for zero defects and that quality was, in a sense, free since quality improvement programs invariably paid for themselves?