Exam 14: Enterprise Computing

____________________ software equips traveling salespeople with the electronic tools they need to be more productive.

Which of the following kinds of computing provides computing needs to computer users via the Internet?

A NAS server is best suited as central storage for an entire enterprise or large information system, such as an ERP (enterprise resource planning) system.

COGNITIVE ASSESSMENT What kind of activities relate to the main mission of the company?

Some RAID levels use a technique called striping, which splits data, instructions, and information across multiple disks in the array.

A blade server made by one manufacturer is compatible with the blade server chassis of every other manufacturer.

In an expert system, a knowledge base is a set of logical judgments that are applied to the inference rules each time a user describes a situation to the expert system.

Accounting software manages everyday transactions, such as sales and payments to suppliers.

COGNITIVE ASSESSMENT What is a secure, physical connection to a company's network that can be accessed by customers or suppliers?

COGNITIVE ASSESSMENT Which of the following is not true about data warehouses?

Companies use MRP and MRP II systems to facilitate an MRP or MRP II approach to their manufacturing.

With the processing model shown on the right in the accompanying figure, the computer collects data over time and processes all transactions later, as a group.

A CIM program routes customer telephone calls to the most appropriate support person depending on the identity of the customer or responses the customer gives to prompts.

Some people describe a(n) ____________________ as office automation.

Organizing is an activity performed by managers that includes which of the following?

Individual PC blades in a blade server each act as a separate personal computer.

COGNITIVE ASSESSMENT What does an EIS do?

An MIS focuses on creating information that managers and other users need to perform their jobs.

Critical Thinking Questions Case 14-2 In your work as a report writer for the admissions office at the local college, you are called upon at the height of the admissions season to provide key information to the admissions committees so they can monitor the progress of the review of applicants through the admissions process. The administrator of the office needs a quick look at all of the applicants who still, even at this late date, do not have all of their SAT scores reported to the college. Which of the following types of reports is likely to give you the names of these applicants most efficiently?

Security software tracks leads and inquiries from customers.