Exam 11: Communicating With Microsoft Outlook Angel

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The Folder Pane provides access to the different Outlook elements and folders.

(True/False)
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Double-clicking a message header in the Inbox opens the message ____.

(Multiple Choice)
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You can edit contacts directly in ____ view.

(Multiple Choice)
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Business Card view displays names and addresses in blocks.

(True/False)
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A contact group, also called a distribution list, is a group of people to whom you frequently send the same messages

(True/False)
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A(n) ____ in Outlook is similar to a file in other programs.

(Multiple Choice)
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When you check for new email messages, Outlook first ____.

(Multiple Choice)
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To send an email message to multiple recipients, type an asterisk between each address.

(True/False)
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Outlook underlines each phone number as you enter it in the phone number boxes.

(True/False)
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____ Text provides some formatting options (text formatting, bullets, and alignment).

(Short Answer)
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All of the following are considered general information in Outlook EXCEPT ____.

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You reach the Add Account dialog box by clicking ____ on the Ribbon, then clicking ____, then clicking the Add Account button.

(Multiple Choice)
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The Reply to All feature responds to ____.

(Multiple Choice)
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Messages with attached files display a(n) ____ icon in the message header.

(Multiple Choice)
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Themes specify how information in an Outlook folder is organized and which details are visible.

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