Exam 1: Managing Email Messages With Outlook

An email account is an electronic mailbox you receive from an ____.

Critical Thinking Questions Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities, and she turns to you for help. A name of one of Diane's colleagues is flagged as a misspelling, and she would like to prevent this from happening. What steps should she take?

A(n) ____ folder is the location where you want to move or copy a file.

The ____ lists the contents of a folder.

A(n) ____________________ is an additional copy of a file or message that you store for safekeeping.

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. Frank wants to send a quick acknowledgment to his colleague, informing her that he received the message. However, he does not want the other recipients to see his acknowledgement. Which Outlook response option should he use?

A(n) ____________________ signals an end to an email message using words such as "Thank you" or "Regards."

A message sent with high importance displays a red dot in the message header.

A(n) ____________________ client is an app that allows you to compose, send, receive, store, and delete email messages.

The computer handling incoming email messages is known as the ____________________ email server.

The ____ folder is the default location for all saved messages.

The ____ is the part of an email address that identifies a specific user.

Microsoft Outlook uses a special file format called a ____ to save your email files, calendar entries, and contacts.

The last part of an email address is the ____ name.

Email messages are stored in a(n) ____________________ file, also known as a .pst file.

The ____ is where you type an email message.

The information in the ____ routes a message to its recipients and identifies the subject of the message.

Email is the transmission of messages and files between computers or smart devices over a(n) ____.

A ____ folder is the location of a document to be moved or copied.

A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.