Exam 1: Managing Email Messages With Outlook

HTML-formatted messages cannot contain viruses.

A ____ wavy underline indicates the text may be incorrect grammatically.

Some incoming email servers use the ____ communications protocol.

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. Frank also wants to forward the message to his son. However, he has tried forwarding messages to him in the past, and his son has not received them. You suggest that the messages may be getting blocked by an antivirus program. Is there anything that Frank can do to prevent this?

The first part of an email address contains a(n) ____________________.

The Reading Pane displays the content of a message without requiring you to open the message. _________________________

RTF supports fewer formats than HTML or Plain Text, as well as hyperlinks. _________________________

The first time you start Outlook on a home computer, the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

____ is a communications protocol for incoming email.

The ____ states the reason for an email message.

The list of messages displayed in the message pane is called the ____.

You can use a ____ at the end of the greeting line.

A ____ is information presented on a physical medium, such as paper.

An email ____ is an app that allows you to compose, send, receive, store, and delete email messages.

The default importance level for all new messages is ____ importance.