Exam 4: Managing knowledge, Innovation and Creativity in Organisations

Several factors may contribute to an employee's ability to produce knowledge work.Which of the following individual characteristics will impact on a worker's ability to produce knowledge work?

(Multiple Choice)

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Question 21

One of the key issues faced by organisations seeking to effectively manage organisational knowledge is:

(Multiple Choice)

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Question 22

Knowledge work is the behaviour that results in the end product of knowledge being delivered.

(True/False)

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Question 23

According to Kelloway and Barling (2000), the concept of knowledge work as an individual activity implies knowledge work is a product of:

(Multiple Choice)

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Question 24

There are different types of innovative people-adapters and innovators.In general, innovators are likely to take fewer risks than adapters.

(True/False)

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Question 25

Measuring the impact of knowledge management is difficult for organisations.According to the CHRM Application Tool one way to evaluate knowledge management against success criteria is to:

(Multiple Choice)

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Question 26

An organisation has a large research and development department that enables it to constantly produce new goods and services to meet changes in the external environment.What type of organisation is this?

(Multiple Choice)

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Question 27

The culture that develops within a group of organisational employees working on a team project is an example of human knowledge.

(True/False)

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Question 28

Organisational culture can be identified as:

(Multiple Choice)

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Question 29

Knowledge work as an individual activity means work that employees perform with their head, not their hands.

(True/False)

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Question 30

While innovation focuses on the introduction of new processes or systems, creativity focuses on the development of those new systems.

(True/False)

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Question 31

Tidd, Bessant, and Pavitt (2005), identified four types of innovation.Which of the following is NOT a type of innovation?

(Multiple Choice)

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Question 32

HRM must be aware of how to manage knowledge, because organisational knowledge resides in the minds of employees.

(True/False)

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Question 33

According to Argyris and Schön (1996) when an organisation undergoes organisation-wide change in order to fill a perceived gap between current and desired performance it engages in a process of:

(Multiple Choice)

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Question 34

Organisations can achieve innovations in business through:

(Multiple Choice)

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Question 35

Showing 21 - 35 of 35

Several factors may contribute to an employee's ability to produce knowledge work.Which of the following individual characteristics will impact on a worker's ability to produce knowledge work?

One of the key issues faced by organisations seeking to effectively manage organisational knowledge is:

Knowledge work is the behaviour that results in the end product of knowledge being delivered.

According to Kelloway and Barling (2000), the concept of knowledge work as an individual activity implies knowledge work is a product of:

There are different types of innovative people-adapters and innovators.In general, innovators are likely to take fewer risks than adapters.

Measuring the impact of knowledge management is difficult for organisations.According to the CHRM Application Tool one way to evaluate knowledge management against success criteria is to:

An organisation has a large research and development department that enables it to constantly produce new goods and services to meet changes in the external environment.What type of organisation is this?

The culture that develops within a group of organisational employees working on a team project is an example of human knowledge.

Organisational culture can be identified as:

Knowledge work as an individual activity means work that employees perform with their head, not their hands.

While innovation focuses on the introduction of new processes or systems, creativity focuses on the development of those new systems.

Tidd, Bessant, and Pavitt (2005), identified four types of innovation.Which of the following is NOT a type of innovation?

HRM must be aware of how to manage knowledge, because organisational knowledge resides in the minds of employees.

According to Argyris and Schön (1996) when an organisation undergoes organisation-wide change in order to fill a perceived gap between current and desired performance it engages in a process of:

Organisations can achieve innovations in business through:

Effective Strategic Human Resource Management: Principles and Processes

Engaging and Motivating Employees and Managing Organisational Change

Ethics and the Law: Employee Rights and Employer Responsibilities

Technology and Strategic Human Resource Management

Managing for Diversity, Inclusion and Wellbeing

Strategic International Human Resource Management

Talent Management Through HR Planning, Job Design, Recruitment and Selection

Employee Learning, Training and Development

Strategic Performance Management

Strategic Reward Management

Principles and Metrics for Value Adding HRM

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