Exam 17: Professional Collaboration Engineer

Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes. What action should you take?

You have just deployed DMARC to the your-company.com domain. The next day, you start receiving reports that some automated mail from one of your vendors, sending as you, is not being delivered to its recipients. You need to maintain secure email best practices. You received the following SPF, DKIM and DMARC records: v=spf1 a mx ip4 64.233.167.99 include:_spf.google.com -all v=DKIM1;p=MIGfMA0GCSqGSlb3DQEBAQUAA4GNADCBiQKBgQDelhtCv3vUinyhKiKtZ8efjHGGo8gE1T+o7gLrvo6yRtdz9lCe6Fz5sgz0WYFW5nCV4DmaTcS v=DMARC1;p=rekect;rua=mailto:dmarc_rua@pm.dmarcdomain.com ruf=mailto:dmarc_ruf@pm.dmarcdomain.com; fo=1 You need to enable your vendor to resume sending mail on your behalf. What should you do?

The organization has conducted and completed Security Awareness Training (SAT) for all employees. As part of a new security policy, employees who did not complete the SAT have had their accounts suspended. The CTO has requested to be informed of any accounts that have been re-enabled to ensure no one is in violation of the new security policy. What should you do?

A user has traveled overseas for an extended trip to meet with several vendors. The user has reported that important draft emails have not been saved in Gmail, which is affecting their productivity. They have been constantly moving between hotels, vendor offices, and airport lounges. You have been tasked with troubleshooting the issue remotely. Your first priority is diagnosing and preventing this from happening again, and your second priority is recovering the drafts if possible. Due to time zone differences, and the user's busy meeting schedule, you have only been able to arrange a brief Hangouts Meet with the user to gather any required troubleshooting inputs. What two actions should be taken on this call with the user? (Choose two.)

Your company has an OU that contains your sales team and an OU that contains your market research team. The sales team is often a target of mass email from legitimate senders, which is distracting to their job duties. The market research team also receives that email content, but they want it because it often contains interesting market analysis or competitive intelligence. Constant Contact is often used as the source of these messages. Your company also uses Constant Contact for your own mass email marketing. You need to set email controls at the Sales OU without affecting your own outgoing email or the market research OU. What should you do?

A user does not follow their usual sign-in pattern and signs in from an unusual location. What type of alert is triggered by this event?

Your company has decided to change SSO providers. Instead of authenticating into Google Workspace and other cloud services with an external SSO system, you will now be using Google as the Identity Provider (IDP) and SSO provider to your other third-party cloud services. What two features are essential to reconfigure in Google Workspace? (Choose two.)

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, customercare@your-company.com to the cloud platform's email address, your-company@cloudprovider.com. As a security measure, you have mail forwarding disabled at the domain level. What should you do?

Your Security Officer ran the Security Health Check and found the alert that "Installation of mobile applications from unknown sources" was occurring. They have asked you to find a way to prevent that from happening. Using Mobile Device Management (MDM), you need to configure a policy that will not allow mobile applications to be installed from unknown sources. What MDM configuration is needed to meet this requirement?

Your business partner requests that a new custom cloud application be set up to log in without having separate credentials. What is your business partner required to provide in order to proceed?

You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user's awareness. What two actions should you take? (Choose two.)

Your company uses a whitelisting approach to manage third-party apps and add-ons. The Senior VP of Sales & Marketing has urgently requested access to a new Marketplace app that has not previously been vetted. The company's Information Security policy empowers you, as a G Suite admin, to grant provisional access immediately if all of the following conditions are met: Access to the app is restricted to specific individuals by request only. The app does not have the ability to read or manage emails. Immediate notice is given to the Infosec team, followed by the submission of a security risk analysis report within 14 days. Which actions should you take first to ensure that you are compliant with Infosec policy?

Your corporate LDAP contains the email addresses of several hundred non-employee business partners. You want to sync these contacts to Google Workspace so they appear in Gmail's address autocomplete for all users in the domain. What are two options to meet this requirement? (Choose two.)

Your organization has been on Google Workspace Enterprise for one year. Recently, an admin turned on public link sharing for Drive files without permission from security. Your CTO wants to get better insight into changes that are made to the G Suite environment. The chief security officer wants that data brought into your existing SIEM system. What are two ways you should accomplish this? (Choose two.)

The executive team for your company has an extended retention policy of two years in place so that they have access to email for a longer period of time. Your COO has found this useful in the past but when they went to find an email from last year to prove details of a contract in dispute, they were unable to find it. itis no longer in the Trash. They have requested that you recover it. What should you do?

Your large organization, 80,000 users, has been on Google for two years. Your CTO wants to create an integrated team experience with Google Groups, Teams Drives, and Calendar. Users will use a Google Form and Apps Script to request a new "G-Team." A "G-Team' is composed of a Google Group and a Team Drive/Secondary Calendar that is shared using that Google Group. What two design decisions are required to implement this workflow securely? (Choose two.)

On which two platforms can you push WiFi connection information with Google Workspace? (Choose two.)

After a recent transition to G Suite, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff. What should you do?

Your company moved to G Suite last month and wants to install Hangouts Meet Hardware in all of their conference rooms. This will allow employees to walk into a room and use the in-room hardware to easily join their scheduled meeting. A distributed training session is coming up, and the facilitator wants to make remote room joining even easier. Participants in remote rooms should walk into their room and begin receiving the training without having to take any actions to join the session. How should you accomplish this?

You are using Google Cloud Directory Sync to manage users. You performed an initial sync of nearly 1,000 mailing lists to Google Groups with Google Cloud Directory Sync and now are planning to manage groups directly from Google. Over half the groups have been configured with incorrect settings, including who can post, who can join, and which groups can have external members. You need to update groups to be configured correctly. What should you do?