Exam 22: Appendix: Using Technology to Manage Information

Mark, a sales rep with a large technology company, is celebrating today because he just closed a large deal, which means a sizeable commission. Even the finance department is thrilled because Mark used ________ to review the credit history of this customer to be sure the deal would be a profitable one for the company.

One problem with telecommuting is that it can cause workers to feel like they are isolated and left out of the office loop.

Information technology brings work to people instead of requiring people to go to work.

Bennett just got started using a storage method called Dropbox. He stores most of his information with this service. Bennett is using cloud computing.

In today's technological environment, the typical chief information officer (CIO) spends the majority of his or her time overcoming glitches and making sure the organization's information system is up and running.

The software or hardware barrier that a business uses to prevent unauthorized users from gaining access to their intranet is known as a tripware.

When ransomware software infects a computer, scammers hold data hostage until you pay the hacker to get it back.

Zoe has discovered that several of the sites she recently visited have downloaded small files to her computer's hard drive even though she did not request them. The files she discovered are known as crackers.

________ is a process that allows software-based networked computers to run multiple operating systems and programs, and share storage.

________ is the process of collecting, organizing, storing, and analyzing large sets of data to identify patterns to help make decisions.

The advantages of electronic data interchange are no longer limited to large companies, because even small firms can exchange and process data such as orders, invoices, and payments using

Aubrey is a manager who wants to be well informed. Like many managers, however, she is often overwhelmed by information overload. Which of the following would probably be the most useful first step for her to take in order to deal with this problem?

Employees of a business ________ when they work at home, using computers linked to their organization's office.

Information technology has changed the staffing and customer relations of businesses.

Studies have shown that all types of workers are likely to become more productive when they are allowed to telecommute.

Cloud computing is a form of virtualization in which a company's data and applications are stored onsite and accessed via an external hard drive.

Data mining looks for previously unknown relationships among vast amounts of data.

A(n) ________ is a semiprivate network that uses Internet technology to enable more than one company to access the same information or to allow people on different servers to collaborate.

Alex has never worried about computer viruses. However, a friend who works in IT recently told him about a new wave of viruses. Alex is wondering whether he should pay more attention to this threat, and if so, what he can do to protect his computer. Which of the following represents the best advice for him?

The fact that electronic data interchange technology is so expensive that only large firms can afford to use it puts small firms at a severe disadvantage when it comes to sharing information.