Question 1

Tech A says you can replace the bushings in some control arms. Tech B says you have to replace the entire control arm to repair control arm bushings. Who is correct?

Accepted Answer

A)  Tech A 
B)  Tech B 
C)  Both Techs A and B 
D)  Neither Tech A nor B 
A)  Tech A 
B)  Tech B 
C)  Both Techs A and B 
D)  Neither Tech A nor B A

Question 2

When checking for a bad shock absorber, you should look for all of the following, EXCEPT:

Accepted Answer

A)  broken shock mount. 
B)  excessive oil leakage. 
C)  worn-out bushings. 
D)  fluid level at the full mark. 
A)  broken shock mount. 
B)  excessive oil leakage. 
C)  worn-out bushings. 
D)  fluid level at the full mark. D

Question 3

Technician A says worn stabilizer bar links can produce a loud clunking sound. Technician B says the most likely stabilizer bar fault is a broken stabilizer bar. Who is correct?

Accepted Answer

A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B 
A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B A

Question 4

_______ can become bent or damaged as the result of a collision or driving through a deep pothole, so they need to be periodically inspected for damage.

Accepted Answer

A)  Control arm bushings 
B)  Control arms 
C)  Control arm ball joints 
D)  Coil springs 
A)  Control arm bushings 
B)  Control arms 
C)  Control arm ball joints 
D)  Coil springs

Question 5

Tech A says torque steer is caused by low tire pressure. Tech B says steering return concerns may be caused by binding components. Who is correct?

Accepted Answer

A)  Tech A 
B)  Tech B 
C)  Both Techs A and B 
D)  Neither Tech A nor B 
A)  Tech A 
B)  Tech B 
C)  Both Techs A and B 
D)  Neither Tech A nor B

Question 6

Tech A says stabilizer bars rarely give problems. Tech B says a broken stabilizer bar will cause a vibration. Who is correct?

Accepted Answer

A)  Tech A 
B)  Tech B 
C)  Both Techs A and B 
D)  Neither Tech A nor B 
A)  Tech A 
B)  Tech B 
C)  Both Techs A and B 
D)  Neither Tech A nor B

Question 7

You can check for potential suspension noises in all these ways, EXCEPT:

Accepted Answer

A)  driving over bumps. 
B)  the use of chassis ears. 
C)  racing the engine up and listening for noise. 
D)  using an assistant to bounce the car up and down while you check for parts. 
A)  driving over bumps. 
B)  the use of chassis ears. 
C)  racing the engine up and listening for noise. 
D)  using an assistant to bounce the car up and down while you check for parts.

Question 8

Technician A says steering return problems describe the condition that occurs when the steering wheel does not return to straight ahead after a turn, also known as memory steer. Technician B says steering return can be caused by binding at pivot points or can be the result of insufficient positive caster. Who is correct?

Accepted Answer

A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B 
A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B

Question 9

Technician A says pull is felt when the driver feels the steering wheel wanting to go to one side. Technician B says drift is when the driver is holding the steering wheel steady and straight but the vehicle slowly begins to move either right or left. Who is correct?

Accepted Answer

A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B 
A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B

Question 10

________ occurs when the vehicle's driver is holding the steering wheel steady and straight, but the vehicle slowly begins to move to either the right or left.

Accepted Answer

A)  Pull 
B)  Hard steering 
C)  Drift 
D)  Torque steer 
A)  Pull 
B)  Hard steering 
C)  Drift 
D)  Torque steer

Question 11

Tech A says that torque steer is a condition where the vehicle pulls to one side under acceleration. Tech B says that an incorrectly installed compliance bushing could cause torque steer concerns. Who is right?

Accepted Answer

A)  Tech A 
B)  Tech B 
C)  Both A and B 
D)  Neither A nor B 
A)  Tech A 
B)  Tech B 
C)  Both A and B 
D)  Neither A nor B

Question 12

When the driver feels the steering wheel wanting to go to one side, which of the following should be checked first?

Accepted Answer

A)  Looseness in the suspension system 
B)  Problems in the braking system 
C)  Tire pressure 
D)  Four-wheel alignment 
A)  Looseness in the suspension system 
B)  Problems in the braking system 
C)  Tire pressure 
D)  Four-wheel alignment

Question 13

When should coil springs be checked?

Accepted Answer

A)  When the engine misfires 
B)  When there is oil on the shocks 
C)  When there is an issue related to ride quality or ride height 
D)  When the tires cup 
A)  When the engine misfires 
B)  When there is oil on the shocks 
C)  When there is an issue related to ride quality or ride height 
D)  When the tires cup

Question 14

Some shock absorbers contain pressurized gas, which can leak out, causing ___________.

Accepted Answer

A)  Uneven ride height 
B)  Shock absorber performance issues 
C)  Both A and B 
D)  Neither A nor B 
A)  Uneven ride height 
B)  Shock absorber performance issues 
C)  Both A and B 
D)  Neither A nor B

Question 15

Technician A says you can replace the bushings in some control arms. Technician B says on some vehicles, you have to replace the entire control arm to repair control arm bushings. Who is correct?

Accepted Answer

A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B 
A)  Technician A 
B)  Technician B 
C)  Both Technician A and Technician B 
D)  Neither Technician A nor Technician B

Question 16

_______ is when the vehicle turns itself upon hitting a bump.

Accepted Answer

A)  Bump steer 
B)  Drift 
C)  Pull 
D)  Torque steer 
A)  Bump steer 
B)  Drift 
C)  Pull 
D)  Torque steer

Question 17

The ________ bar is used in light vehicles as a stabilizer, or antiroll bar.

Accepted Answer

A)  Torsion 
B)  Steadying 
C)  Suspension 
D)  Sway 
A)  Torsion 
B)  Steadying 
C)  Suspension 
D)  Sway

Question 18

All of the following are true about rubber stops; EXCEPT:

Accepted Answer

A)  they are typically rubber bumpers to prevent metal to metal contact 
B)  they do their job when suspension parts reach their limit of travel 
C)  they are typically only on heavy American vehicles 
D)  they reduce shock to the driver when bottoming out occurs 
A)  they are typically rubber bumpers to prevent metal to metal contact 
B)  they do their job when suspension parts reach their limit of travel 
C)  they are typically only on heavy American vehicles 
D)  they reduce shock to the driver when bottoming out occurs

Question 19

Ride height should typically not vary by more than _______ from side to side.

Accepted Answer

A)  Half a foot 
B)  A foot 
C)  An inch 
D)  Half an inch 
A)  Half a foot 
B)  A foot 
C)  An inch 
D)  Half an inch

Question 20

Which of these can be used to diagnose the source of noise?

Accepted Answer

A)  Strut servicing kit 
B)  Air chisel 
C)  Chassis ear 
D)  Scan tool 
A)  Strut servicing kit 
B)  Air chisel 
C)  Chassis ear 
D)  Scan tool

Tech A says you can replace the bushings in some control arms. Tech B says you have to replace the entire control arm to repair control arm bushings. Who is correct?

When checking for a bad shock absorber, you should look for all of the following, EXCEPT:

Technician A says worn stabilizer bar links can produce a loud clunking sound. Technician B says the most likely stabilizer bar fault is a broken stabilizer bar. Who is correct?

_______ can become bent or damaged as the result of a collision or driving through a deep pothole, so they need to be periodically inspected for damage.

Tech A says torque steer is caused by low tire pressure. Tech B says steering return concerns may be caused by binding components. Who is correct?

Tech A says stabilizer bars rarely give problems. Tech B says a broken stabilizer bar will cause a vibration. Who is correct?

You can check for potential suspension noises in all these ways, EXCEPT:

Technician A says pull is felt when the driver feels the steering wheel wanting to go to one side. Technician B says drift is when the driver is holding the steering wheel steady and straight but the vehicle slowly begins to move either right or left. Who is correct?

________ occurs when the vehicle's driver is holding the steering wheel steady and straight, but the vehicle slowly begins to move to either the right or left.

Tech A says that torque steer is a condition where the vehicle pulls to one side under acceleration. Tech B says that an incorrectly installed compliance bushing could cause torque steer concerns. Who is right?

When the driver feels the steering wheel wanting to go to one side, which of the following should be checked first?

When should coil springs be checked?

Some shock absorbers contain pressurized gas, which can leak out, causing ___________.

Technician A says you can replace the bushings in some control arms. Technician B says on some vehicles, you have to replace the entire control arm to repair control arm bushings. Who is correct?

_______ is when the vehicle turns itself upon hitting a bump.

The ________ bar is used in light vehicles as a stabilizer, or antiroll bar.

All of the following are true about rubber stops; EXCEPT:

Ride height should typically not vary by more than _______ from side to side.

Which of these can be used to diagnose the source of noise?

Strategy-Based Diagnostics

Safety

Basic Tools and Precision Measuring

Fasteners and Thread Repair

Wheels and Tires

Tire Pressure Monitoring Systems

Tire and Wheel Diagnosis and Service

Wheel Bearing and Seal Service

Suspension Systems

Steering Systems

Steering Diagnosis and Service

Wheel Alignment Principles

Drive Axle Shafts and Cv Joints

Wheel Alignment Adjustments

Filters

Exam 10: Suspension System Service

Tech A says you can replace the bushings in some control arms. Tech B says you have to replace the entire control arm to repair control arm bushings. Who is correct?

When checking for a bad shock absorber, you should look for all of the following, EXCEPT:

Technician A says worn stabilizer bar links can produce a loud clunking sound. Technician B says the most likely stabilizer bar fault is a broken stabilizer bar. Who is correct?

_______ can become bent or damaged as the result of a collision or driving through a deep pothole, so they need to be periodically inspected for damage.

Tech A says torque steer is caused by low tire pressure. Tech B says steering return concerns may be caused by binding components. Who is correct?

Tech A says stabilizer bars rarely give problems. Tech B says a broken stabilizer bar will cause a vibration. Who is correct?

You can check for potential suspension noises in all these ways, EXCEPT:

Technician A says pull is felt when the driver feels the steering wheel wanting to go to one side. Technician B says drift is when the driver is holding the steering wheel steady and straight but the vehicle slowly begins to move either right or left. Who is correct?

________ occurs when the vehicle's driver is holding the steering wheel steady and straight, but the vehicle slowly begins to move to either the right or left.

Tech A says that torque steer is a condition where the vehicle pulls to one side under acceleration. Tech B says that an incorrectly installed compliance bushing could cause torque steer concerns. Who is right?

When the driver feels the steering wheel wanting to go to one side, which of the following should be checked first?

When should coil springs be checked?

Some shock absorbers contain pressurized gas, which can leak out, causing ___________.

Technician A says you can replace the bushings in some control arms. Technician B says on some vehicles, you have to replace the entire control arm to repair control arm bushings. Who is correct?

_______ is when the vehicle turns itself upon hitting a bump.

The ________ bar is used in light vehicles as a stabilizer, or antiroll bar.

All of the following are true about rubber stops; EXCEPT:

Ride height should typically not vary by more than _______ from side to side.

Which of these can be used to diagnose the source of noise?

Strategy-Based Diagnostics

Safety

Basic Tools and Precision Measuring

Fasteners and Thread Repair

Wheels and Tires

Tire Pressure Monitoring Systems

Tire and Wheel Diagnosis and Service

Wheel Bearing and Seal Service

Suspension Systems

Steering Systems

Steering Diagnosis and Service

Wheel Alignment Principles

Drive Axle Shafts and Cv Joints

Wheel Alignment Adjustments

Filters