Exam 2: Strategy, Organization Design, and Effectiveness

Which of the following describes the organization's shared values and beliefs and its reason for being?

The resource-based approach emphasizes the:

Organizational goals represent the reason for an organization's existence and the outcomes it seeks to achieve.

The internal process approach to effectiveness utilizes both cultural and economic measures.

____ refers to what sets the organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

Jason is employed at XYZ Company. At XYZ Company, management's primary goals are productivity, efficiency, and profit. What emphasis does XYZ Company utilize?

Indicators of effectiveness are quantitative but not qualitative in nature.

Successful organizations use a carefully balanced set of ____ goals.

_____ goals describe specific measurable outcomes and are often concerned with the short run.

A(n) ____ is a desired state of affairs that the organization attempts to reach.

In an introductory management course, the professor was quoted as saying that "organizational effectiveness is simply the degree to which the organization achieves its pre-set goals." Is she correct?

Government and nonprofit organizations such as social services agencies or labor unions do not have goals of profitability, but they do have goals that attempt to specify the delivery of services to clients or members within specific expense levels.

Growth and output volume are examples of overall performance goals.

The internal process emphasis represents management values of structural control and external focus.

Two comparably sized colleges are located in adjacent towns. The admissions counselors of College A have been telling prospective students that College A is better than College B because their latest freshman class has 150 more students than the freshman class at College B. The admissions counselors of College A are using the ____ effectiveness approach.

The _____ model tries to balance a concern with various parts of the organization rather than focusing on one part.

____ means that all the organization's energies and resources are directed toward a focused, unifying, and compelling overall goal.

A company's ____ is something the organization does especially well in comparison to its competitors.

One strength of the internal process approach is the fact that it:

Describe the open systems emphasis, rational goal emphasis, internal process emphasis, and the human resource emphasis as they pertain to the competing values model.