Exam 10: Organizational Culture and Ethical Values

____ refers to how the organization meets goals and deals with outsiders.

Most managers are shifting away from bureaucratic cultures because of a need for:

____ means that members develop a collective identity and know how to work together effectively.

Legends are stories which are consistent with the values and beliefs of the organization but are not supported by facts.

When interpreting culture, one of the important observable aspects of the culture would be rites and ceremonies such as the rite of passage.

A relationship between a leader and followers that is based on shared, strongly internalized values that are advocated and acted upon by the leader is referred to as:

All legal requirements are ethical standards.

When a student finishes his studies at a college, he goes through a graduation ceremony with the idea of soon finding a new social role. This is an example of a rite of:

The culture encouraging risk taking, change, and improvement is a value of a learning organization with a strong adaptive culture.

A code of ethics is a formal statement of the company's values concerning ethics and social responsibility; it clarifies to employees what the company stands for and its expectations for employee conduct.

The president of a college once said in a guest lecture to a management class on his campus that, "The only important facet of leadership is symbolism." Although many people on his campus would disagree with his views on leadership because of mismanagement that occurred during his presidency, his claim about the importance of symbolism lives on. Explain his view in light of our text's discussion of values based leadership.

In a mission culture, managers shape behavior by envisioning and communicating a desired future state for the organization.

At Anheuser-Busch InBev, professionalism, ambition, and aggressiveness are key values. Managers keep employees focused on achieving high sales and profit levels, and those who meet the demanding goals are handsomely rewarded. Bonuses and promotions are based on performance, not seniority. Anheuser-Busch InBev embodies a _____ culture.

____ is an extension of the idea of managerial ethics and refers to management's obligation to make choices and take action so that the organization contributes to the welfare and interest of all organizational stakeholders.

Whistle-blowing is a disclosure mechanism.

List and describe the three values incorporated into a strong adaptive culture.

Some organizations have dress codes that limit individual freedom in the workplace. Do such rules inhibit the establishment of corporate culture?

The degree of agreement among members of an organization about the importance of specific values is referred to as:

Assume that you have just been promoted to a plant manager's position in a city 500 miles from your previous position. As you become acquainted with the workers, supervisors, and procedures of the plant, you come to the conclusion that the values and attitudes of the workers and supervisors are the source of the low morale in the plant, as well as the apathetic attitude toward production. Quality inspections have shown that there are a large number of defects in the finished product. Explain the kinds of things you might do to change the organizational culture to one that will be more conducive to positive morale and higher production with better quality.

Stories in an organization which are used to perpetuate culture are based on: