Question 1

This source of resistance to change may be reduced by managers who are open, honest, and transparent.

Accepted Answer

A)  Lack of understanding 
B)  Uncertainty 
C)  Different assessment of goals and benefits 
D)  Self-interest 
E)  None of the above answers are correct 
A)  Lack of understanding 
B)  Uncertainty 
C)  Different assessment of goals and benefits 
D)  Self-interest 
E)  None of the above answers are correct D

Question 2

This type of structure reduces the organizations functions down to its central competencies.

Accepted Answer

A)  Functional 
B)  Virtual Network 
C)  Team 
D)  Matrix 
E)  None of the above answers are correct 
A)  Functional 
B)  Virtual Network 
C)  Team 
D)  Matrix 
E)  None of the above answers are correct B

Question 3

Resistance to change is unnatural and is a rare phenomenon.

Accepted Answer

A) True 
 B)False  False

Question 4

The organizational structure rarely changes to ensure alignment with the strategic plan.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a disadvantage of divisional structures?

Accepted Answer

A)  More flexibility 
B)  Faster responses 
C)  Duplication of resources 
D)  Allows large growth 
E)  None of the above answers are correct 
A)  More flexibility 
B)  Faster responses 
C)  Duplication of resources 
D)  Allows large growth 
E)  None of the above answers are correct

Question 6

This three stage approach to mitigating resistance was proposed by Kurt Lewin and involved unfreezing.movement.refreezing.

Accepted Answer

A)  Change acceleration process 
B)  Lean Management 
C)  Gemba Kaizen 
D)  ADKAR model 
E)  None of the above answers are correct 
A)  Change acceleration process 
B)  Lean Management 
C)  Gemba Kaizen 
D)  ADKAR model 
E)  None of the above answers are correct

Question 7

This source of resistance is rooted in a lack of information and from not knowing what will happen.

Accepted Answer

A)  Lack of understanding 
B)  Uncertainty 
C)  Different assessment of goals and benefits 
D)  Self-interest 
E)  None of the above answers are correct 
A)  Lack of understanding 
B)  Uncertainty 
C)  Different assessment of goals and benefits 
D)  Self-interest 
E)  None of the above answers are correct

Question 8

Organization A develops and implements an original idea to reduce STI rates in a county? This type of change is referred to as:

Accepted Answer

A)  Incremental 
B)  Imitation 
C)  Invention 
D)  Internal 
E)  None of the above answers are correct 
A)  Incremental 
B)  Imitation 
C)  Invention 
D)  Internal 
E)  None of the above answers are correct

Question 9

What are the five factors important when designing an organization?

Accepted Answer

A)  External, Suitability, Size, Techniques, Climate 
B)  Environmental, Sustainability, Services, Value stream, Culture 
C)  Ecological, Services, Size, Cost structure, Value chain 
D)  Environment, Size, Strategy, Technology, Culture 
E)  None of the above answers are correct 
A)  External, Suitability, Size, Techniques, Climate 
B)  Environmental, Sustainability, Services, Value stream, Culture 
C)  Ecological, Services, Size, Cost structure, Value chain 
D)  Environment, Size, Strategy, Technology, Culture 
E)  None of the above answers are correct

Question 10

Vertical structure is concerned with the number or employees reporting to each manager noted as span of control.

Accepted Answer

A) True 
 B)False

Question 11

This step of the Kotter model involves clear identification of the issue that requires action.

Accepted Answer

A)  Step 1 - Establishing a sense of urgency 
B)  Step 5 - Empowering employees for broad-based action 
C)  Step 3 - Developing a vision and strategy 
D)  Step 6.Generating Short-term wins 
E)  None of the above answers are correct 
A)  Step 1 - Establishing a sense of urgency 
B)  Step 5 - Empowering employees for broad-based action 
C)  Step 3 - Developing a vision and strategy 
D)  Step 6.Generating Short-term wins 
E)  None of the above answers are correct

Question 12

Which of the following is accurate related to the purpose of the organizational structure?

Accepted Answer

A)  Determines how information will flow 
B)  Directs how decisions will be made and control across the organization 
C)  A mechanism to choose external stakeholders 
D)  Both A and B are correct 
E)  None of the above answers are correct 
A)  Determines how information will flow 
B)  Directs how decisions will be made and control across the organization 
C)  A mechanism to choose external stakeholders 
D)  Both A and B are correct 
E)  None of the above answers are correct

Question 13

This step of the Kotter model involves ensuring the change becomes part of the ongoing operations and culture.

Accepted Answer

A)  Step 4 - Communicating the change vision 
B)  Step 5 - Empowering employees for broad-based action 
C)  Step 8 - Anchoring new approaches in the culture 
D)  Step 6.Generating Short-term wins 
E)  None of the above answers are correct 
A)  Step 4 - Communicating the change vision 
B)  Step 5 - Empowering employees for broad-based action 
C)  Step 8 - Anchoring new approaches in the culture 
D)  Step 6.Generating Short-term wins 
E)  None of the above answers are correct

Question 14

What term describes when an organization adopts and implements a specific change already practices by another organization?

Accepted Answer

A)  Incremental 
B)  Imitation 
C)  Invention 
D)  Innovation 
E)  None of the above answers are correct 
A)  Incremental 
B)  Imitation 
C)  Invention 
D)  Innovation 
E)  None of the above answers are correct

Question 15

Controlling the transformation process and creating mechanisms that create value is part of the planning function.

Accepted Answer

A) True 
 B)False

Question 16

A lack of trust between employees and managers, where motives are questioned results from this source of resistance.

Accepted Answer

A)  Lack of understanding 
B)  Uncertainty 
C)  Different assessment of goals and benefits 
D)  Self-interest 
E)  None of the above answers are correct 
A)  Lack of understanding 
B)  Uncertainty 
C)  Different assessment of goals and benefits 
D)  Self-interest 
E)  None of the above answers are correct

Question 17

This type of structure results in a dual chain of command.

Accepted Answer

A)  Functional 
B)  Divisional 
C)  Team 
D)  Matrix 
E)  None of the above answers are correct 
A)  Functional 
B)  Divisional 
C)  Team 
D)  Matrix 
E)  None of the above answers are correct

Question 18

Decentralization allows for more flexibility and timely decision-making and action

Accepted Answer

A) True 
 B)False

Question 19

A disadvantage of team structures includes dominant personalities that may dominate and alter the direction of projects.

Accepted Answer

A) True 
 B)False

Question 20

This step of the Kotter model involves segmenting change processes into achievable steps.

Accepted Answer

A)  Step 2.Creating a guiding coalition 
B)  Step 1 - Establishing a sense of urgency 
C)  Step 3 - Developing a vision and strategy 
D)  Step 6.Generating Short-term wins 
E)  None of the above answers are correct 
A)  Step 2.Creating a guiding coalition 
B)  Step 1 - Establishing a sense of urgency 
C)  Step 3 - Developing a vision and strategy 
D)  Step 6.Generating Short-term wins 
E)  None of the above answers are correct

This source of resistance to change may be reduced by managers who are open, honest, and transparent.

This type of structure reduces the organizations functions down to its central competencies.

Resistance to change is unnatural and is a rare phenomenon.

The organizational structure rarely changes to ensure alignment with the strategic plan.

Which of the following is a disadvantage of divisional structures?

This three stage approach to mitigating resistance was proposed by Kurt Lewin and involved unfreezing.movement.refreezing.

This source of resistance is rooted in a lack of information and from not knowing what will happen.

Organization A develops and implements an original idea to reduce STI rates in a county? This type of change is referred to as:

What are the five factors important when designing an organization?

Vertical structure is concerned with the number or employees reporting to each manager noted as span of control.

This step of the Kotter model involves clear identification of the issue that requires action.

Which of the following is accurate related to the purpose of the organizational structure?

This step of the Kotter model involves ensuring the change becomes part of the ongoing operations and culture.

What term describes when an organization adopts and implements a specific change already practices by another organization?

Controlling the transformation process and creating mechanisms that create value is part of the planning function.

A lack of trust between employees and managers, where motives are questioned results from this source of resistance.

This type of structure results in a dual chain of command.

Decentralization allows for more flexibility and timely decision-making and action

A disadvantage of team structures includes dominant personalities that may dominate and alter the direction of projects.

This step of the Kotter model involves segmenting change processes into achievable steps.

Public Health Today and Tomorrow

Key Public Health Organizations

Fundamentals of Management for Public Health

Planning and Decision Making in Public Health Organizations

Staffing Public Health Organizations

Human Resources Development and Engagement in Public Health

Organizational Dynamics for Public Health Managers

Coordinating and Leading Public Health Organization

Controlling and Budgeting in Public Health Organizations

Ethics for Public Health Managers and Workforce Diversity

Public Health Emergency Preparedness and Crisis Response

Filters

Exam 5: Organizing and Managing Change in Public Health Organizations

This source of resistance to change may be reduced by managers who are open, honest, and transparent.

This type of structure reduces the organizations functions down to its central competencies.

Resistance to change is unnatural and is a rare phenomenon.

The organizational structure rarely changes to ensure alignment with the strategic plan.

Which of the following is a disadvantage of divisional structures?

This three stage approach to mitigating resistance was proposed by Kurt Lewin and involved unfreezing.movement.refreezing.

This source of resistance is rooted in a lack of information and from not knowing what will happen.

Organization A develops and implements an original idea to reduce STI rates in a county? This type of change is referred to as:

What are the five factors important when designing an organization?

Vertical structure is concerned with the number or employees reporting to each manager noted as span of control.

This step of the Kotter model involves clear identification of the issue that requires action.

Which of the following is accurate related to the purpose of the organizational structure?

This step of the Kotter model involves ensuring the change becomes part of the ongoing operations and culture.

What term describes when an organization adopts and implements a specific change already practices by another organization?

Controlling the transformation process and creating mechanisms that create value is part of the planning function.

A lack of trust between employees and managers, where motives are questioned results from this source of resistance.

This type of structure results in a dual chain of command.

Decentralization allows for more flexibility and timely decision-making and action

A disadvantage of team structures includes dominant personalities that may dominate and alter the direction of projects.

This step of the Kotter model involves segmenting change processes into achievable steps.

Public Health Today and Tomorrow

Key Public Health Organizations

Fundamentals of Management for Public Health

Planning and Decision Making in Public Health Organizations

Staffing Public Health Organizations

Human Resources Development and Engagement in Public Health

Organizational Dynamics for Public Health Managers

Coordinating and Leading Public Health Organization

Controlling and Budgeting in Public Health Organizations

Ethics for Public Health Managers and Workforce Diversity

Public Health Emergency Preparedness and Crisis Response

Filters