Question 1

Which of the following is not true of a network approach to studying communication channels?

Accepted Answer

A)  It examines who actually communicates rather than who is supposed to communicate. 
B)  It examines communication throughout the organization. 
C)  It includes people from various departments and hierarchical levels. 
D)  It includes people external to the organization rather than just internal members. 
A)  It examines who actually communicates rather than who is supposed to communicate. 
B)  It examines communication throughout the organization. 
C)  It includes people from various departments and hierarchical levels. 
D)  It includes people external to the organization rather than just internal members.

Question 2

Which of the following is not a problem with recall methods of collecting network data?

Accepted Answer

A)  People may forget to mention some of the people they contact. 
B)  People will recall their most frequent or important contacts. 
C)  People can be given prompts like lists of organizational members. 
D)  People can be asked to list work and social contacts. 
A)  People may forget to mention some of the people they contact. 
B)  People will recall their most frequent or important contacts. 
C)  People can be given prompts like lists of organizational members. 
D)  People can be asked to list work and social contacts.

Question 3

Explain two important insights that can be learned from a communication network analysis of an organization.

Accepted Answer

Communication network analysis of an org

Question 4

Which of these is an example of integrative communication?

Accepted Answer

A)  Two assistant department heads work on their own to develop new ways to market products and increase sales for the company. 
B)  One shift manager provides the next shift manager with production details and problems as they transition between shifts. 
C)  Managers and subordinates from two departments serving on a temporary committee look into ways to improve coordination between the departments. 
D)  A supervisor and subordinate have an annual meeting in which they provide each other with feedback about their work. 
A)  Two assistant department heads work on their own to develop new ways to market products and increase sales for the company. 
B)  One shift manager provides the next shift manager with production details and problems as they transition between shifts. 
C)  Managers and subordinates from two departments serving on a temporary committee look into ways to improve coordination between the departments. 
D)  A supervisor and subordinate have an annual meeting in which they provide each other with feedback about their work.

Question 5

This is a tough application question. Use logic to figure out the correct answer. When people played the phone tag game of passing information through a series of people, the final message is usually quite different than the initial messages. This problem occurs in organizational channels as well. This problem of distortion through serial reproduction in communication

Accepted Answer

A)  occurs only in upward communication. 
B)  can be an effective way to manage uncertainty. 
C)  occurs because people use strategic ambiguity. 
D)  can be the result of accidental miscommunication. 
A)  occurs only in upward communication. 
B)  can be an effective way to manage uncertainty. 
C)  occurs because people use strategic ambiguity. 
D)  can be the result of accidental miscommunication.

Question 6

Which of these is a possible use of downward communication?

Accepted Answer

A)  discussing work problems with a manager 
B)  feedback to upper management 
C)  reasons for doing jobs certain ways 
D)  progress reports to other team members 
A)  discussing work problems with a manager 
B)  feedback to upper management 
C)  reasons for doing jobs certain ways 
D)  progress reports to other team members

Question 7

Which of the following is a characteristic of a network liaison?

Accepted Answer

A)  A liaison is a member of one group who communicates with another group. 
B)  A liaison is a member of one group who communicates with all the group members. 
C)  A liaison is not a member of a group but links two groups together. 
D)  A liaison is not a member of a group but facilitates communication within a group. 
A)  A liaison is a member of one group who communicates with another group. 
B)  A liaison is a member of one group who communicates with all the group members. 
C)  A liaison is not a member of a group but links two groups together. 
D)  A liaison is not a member of a group but facilitates communication within a group.

Question 8

Distinguish between the following pairs of terms:
• clique and coalition 
• uniplex and multiplex linkages
• liaison and bridge link

Accepted Answer

Clique and coalition:
A clique is a smal

Question 9

Which of these is not a possible use of downward communication?

Accepted Answer

A)  reasons for doing jobs certain ways 
B)  attempts to create a certain culture 
C)  directions for what jobs to do 
D)  feedback to upper management 
A)  reasons for doing jobs certain ways 
B)  attempts to create a certain culture 
C)  directions for what jobs to do 
D)  feedback to upper management

Question 10

A network approach to studying communication channels is different from a traditional communication channel approach because

Accepted Answer

A)  it examines who actually communicates rather than who is supposed to communicate. 
B)  it examines communication throughout the organization. 
C)  it includes people from various departments and hierarchical levels. 
D)  it includes people external to the organization rather than just internal members. 
A)  it examines who actually communicates rather than who is supposed to communicate. 
B)  it examines communication throughout the organization. 
C)  it includes people from various departments and hierarchical levels. 
D)  it includes people external to the organization rather than just internal members.

Question 11

Which of the following is true of grapevine or informal communication?

Accepted Answer

A)  It generally follows the chain of command. 
B)  It generally serves the organization's task functions. 
C)  It tends to be more accurate than inaccurate. 
D)  It is primarily used by lower level employees. 
A)  It generally follows the chain of command. 
B)  It generally serves the organization's task functions. 
C)  It tends to be more accurate than inaccurate. 
D)  It is primarily used by lower level employees.

Question 12

Which of these is an example of horizontal or lateral (peer) communication?

Accepted Answer

A)  A shift manager provides the next shift manager with production details after the shift. 
B)  A supervisor and subordinate provide each other with feedback about their work. 
C)  A group of subordinates confront their manager about a problem they all face. 
D)  Subordinates from two departments share an idea with upper management. 
A)  A shift manager provides the next shift manager with production details after the shift. 
B)  A supervisor and subordinate provide each other with feedback about their work. 
C)  A group of subordinates confront their manager about a problem they all face. 
D)  Subordinates from two departments share an idea with upper management.

Question 13

Which of these is not be an example of integrative communication?

Accepted Answer

A)  Two assistant department heads work on their own to develop new ways to market products and increase sales for the company. 
B)  An ad hoc committee from multiple departments and management try to determine the smoking policy within the building. 
C)  A group of employees across divisions and levels try to improve the quality of the product they all work on. 
D)  A task force is formed from across the organization to monitor the progress of the organization at meeting the goals of its annual plan. 
A)  Two assistant department heads work on their own to develop new ways to market products and increase sales for the company. 
B)  An ad hoc committee from multiple departments and management try to determine the smoking policy within the building. 
C)  A group of employees across divisions and levels try to improve the quality of the product they all work on. 
D)  A task force is formed from across the organization to monitor the progress of the organization at meeting the goals of its annual plan.

Question 14

Draw a generic network diagram. Then, differentiate linkages, nodes, and groups on your diagram using labels.

Accepted Answer

A generic network diagram typically cons

Question 15

Which of these is not an example of horizontal or lateral (peer) communication?

Accepted Answer

A)  Subordinates from two departments share an idea for improving coordination between the departments. 
B)  A supervisor and subordinate provide each other with feedback about their work. 
C)  A shift manager provides the next shift manager with production details. 
D)  Two assistant department heads work on new ways to market products. 
A)  Subordinates from two departments share an idea for improving coordination between the departments. 
B)  A supervisor and subordinate provide each other with feedback about their work. 
C)  A shift manager provides the next shift manager with production details. 
D)  Two assistant department heads work on new ways to market products.

Which of the following is not true of a network approach to studying communication channels?

Which of the following is not a problem with recall methods of collecting network data?

Explain two important insights that can be learned from a communication network analysis of an organization.

Which of these is an example of integrative communication?

Which of these is a possible use of downward communication?

Which of the following is a characteristic of a network liaison?

Distinguish between the following pairs of terms: • clique and coalition • uniplex and multiplex linkages • liaison and bridge link

Which of these is not a possible use of downward communication?

A network approach to studying communication channels is different from a traditional communication channel approach because

Which of the following is true of grapevine or informal communication?

Which of these is an example of horizontal or lateral (peer) communication?

Which of these is not be an example of integrative communication?

Draw a generic network diagram. Then, differentiate linkages, nodes, and groups on your diagram using labels.

Which of these is not an example of horizontal or lateral (peer) communication?

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

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Exam 5: Communication Channels and Structures

Which of the following is not true of a network approach to studying communication channels?

Which of the following is not a problem with recall methods of collecting network data?

Explain two important insights that can be learned from a communication network analysis of an organization.

Which of these is an example of integrative communication?

Which of these is a possible use of downward communication?

Which of the following is a characteristic of a network liaison?

Distinguish between the following pairs of terms: • clique and coalition • uniplex and multiplex linkages • liaison and bridge link

Which of these is not a possible use of downward communication?

A network approach to studying communication channels is different from a traditional communication channel approach because

Which of the following is true of grapevine or informal communication?

Which of these is an example of horizontal or lateral (peer) communication?

Which of these is not be an example of integrative communication?

Draw a generic network diagram. Then, differentiate linkages, nodes, and groups on your diagram using labels.

Which of these is not an example of horizontal or lateral (peer) communication?

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters