Question 1

What role does an operation usually take within a supply chain?

Accepted Answer

A)  A supplier only 
B)  A customer only 
C)  A supplier and an customer 
D)  Neither a supplier or customer 
A)  A supplier only 
B)  A customer only 
C)  A supplier and an customer 
D)  Neither a supplier or customer C

Question 2

What is a first tier supplier?

Accepted Answer

A)  A supplier who has the highest supplier delivery rating 
B)  A supplier who has the highest supplier quality rating 
C)  A supplier who is located nearest to the operation 
D)  A supplier who provides their goods or services directly to the operation. 
A)  A supplier who has the highest supplier delivery rating 
B)  A supplier who has the highest supplier quality rating 
C)  A supplier who is located nearest to the operation 
D)  A supplier who provides their goods or services directly to the operation. D

Question 3

When organizations decide to own a great deal of their supply network it is called _______________________?

Accepted Answer

A)  Strategic partnership 
B)  Vertical integration 
C)  Horizontal integration 
D)  Outsourcing 
A)  Strategic partnership 
B)  Vertical integration 
C)  Horizontal integration 
D)  Outsourcing B

Question 4

Which of these is a reason to single source products or services?

Accepted Answer

A)  To ensure continuity of supply 
B)  To ensure consistent quality of supply 
C)  To obtain flexibility of supply 
D)  To obtain dependability of supply 
A)  To ensure continuity of supply 
B)  To ensure consistent quality of supply 
C)  To obtain flexibility of supply 
D)  To obtain dependability of supply

Question 5

What is the system by which companies select suppliers and purchase their goods and services called?

Accepted Answer

A)  Procurement 
B)  Purchasing 
C)  Buying 
D)  Sourcing 
A)  Procurement 
B)  Purchasing 
C)  Buying 
D)  Sourcing

Question 6

In an automotive supply chain what position in the chain would a metal machining company supplying parts to the engine manufacturer be?

Accepted Answer

A)  A first tier supplier 
B)  A second tier supplier 
C)  A third tier supplier 
D)  A first tier customer 
A)  A first tier supplier 
B)  A second tier supplier 
C)  A third tier supplier 
D)  A first tier customer

Question 7

A supply chain can be defined as a sequence of ____________ and ______________ processes linking suppliers through to customers

Accepted Answer

A)  Purchasing and delivery 
B)  Business and procurement 
C)  Purchasing and information 
D)  Business and information 
A)  Purchasing and delivery 
B)  Business and procurement 
C)  Purchasing and information 
D)  Business and information

Question 8

A contract between a customer and its suppliers which is based on the operations performance of the supplier is known as _________________?

Accepted Answer

A)  A purchasing agreement 
B)  A quality agreement 
C)  A service level agreement 
D)  A dependability agreement 
A)  A purchasing agreement 
B)  A quality agreement 
C)  A service level agreement 
D)  A dependability agreement

Question 9

Items that are needed by a company to operate but which are not central to its operations capability are called _____________?

Accepted Answer

A)  Components 
B)  Services 
C)  Plant and equipment 
D)  Consumables 
A)  Components 
B)  Services 
C)  Plant and equipment 
D)  Consumables

Question 10

Suppliers to an operation in a supply chain are said to be ______________ of the operation?

Accepted Answer

A)  Downstream 
B)  Down river 
C)  Up river 
D)  Upstream 
A)  Downstream 
B)  Down river 
C)  Up river 
D)  Upstream

What role does an operation usually take within a supply chain?

What is a first tier supplier?

When organizations decide to own a great deal of their supply network it is called _______________________?

Which of these is a reason to single source products or services?

What is the system by which companies select suppliers and purchase their goods and services called?

In an automotive supply chain what position in the chain would a metal machining company supplying parts to the engine manufacturer be?

A supply chain can be defined as a sequence of and __ processes linking suppliers through to customers

A contract between a customer and its suppliers which is based on the operations performance of the supplier is known as _________________?

Items that are needed by a company to operate but which are not central to its operations capability are called _____________?

Suppliers to an operation in a supply chain are said to be ______________ of the operation?

Introduction to Operations Management

Winning Customers and Competing Effectively

Operations Processes and Life Cycles

Locating, Designing, and Managing Facilities

Managing Materials and Inventory Performa

Managing Capacity and Demand

Managing the Service Encounter

Managing Quality

Managing the Workforce and Technology

Managing Projects, Crises, and Business Cont

Operations Strategy and International Oper

Lean, Agile, and Mass Customization Strategies

Innovation and Continuous Improvement

Filters

Exam 5: Managing Supply Chain Relationships

What role does an operation usually take within a supply chain?

What is a first tier supplier?

When organizations decide to own a great deal of their supply network it is called _______________________?

Which of these is a reason to single source products or services?

What is the system by which companies select suppliers and purchase their goods and services called?

In an automotive supply chain what position in the chain would a metal machining company supplying parts to the engine manufacturer be?

A supply chain can be defined as a sequence of ____________ and ______________ processes linking suppliers through to customers

A contract between a customer and its suppliers which is based on the operations performance of the supplier is known as _________________?

Items that are needed by a company to operate but which are not central to its operations capability are called _____________?

Suppliers to an operation in a supply chain are said to be ______________ of the operation?

Introduction to Operations Management

Winning Customers and Competing Effectively

Operations Processes and Life Cycles

Locating, Designing, and Managing Facilities

Managing Materials and Inventory Performa

Managing Capacity and Demand

Managing the Service Encounter

Managing Quality

Managing the Workforce and Technology

Managing Projects, Crises, and Business Cont

Operations Strategy and International Oper

Lean, Agile, and Mass Customization Strategies

Innovation and Continuous Improvement

Filters

A supply chain can be defined as a sequence of and __ processes linking suppliers through to customers