Question 1

Describe the ways in which communication flows through both a single-strand chain of command and an all-channel network.

Accepted Answer

Answers will vary but must include:
a. Length of time for information to get from person to person: single strand
b. Possible distortion of messages: single strand
c. Emphasized team approach: all-channel
d. Group members communicate across the organization freely: all-channel

Question 2

__________ organizations are often guided by a specific value.

Accepted Answer

A)  Nonprofit 
B)  For-profit 
C)  Family entrepreneurship 
D)  Government sector 
A)  Nonprofit 
B)  For-profit 
C)  Family entrepreneurship 
D)  Government sector A

Question 3

__________ organizations are the type of organization most vulnerable to political climates.

Accepted Answer

A)  Nonprofit 
B)  For-profit 
C)  Entrepreneurial 
D)  Government sector 
A)  Nonprofit 
B)  For-profit 
C)  Entrepreneurial 
D)  Government sector D

Question 4

Define organizational communication.

Accepted Answer

Organizational communication i

Question 5

Developing an understanding of cultural implications can greatly improve workplace interactions in the long run, resulting in improved relationships with diverse

Accepted Answer

A)  suppliers. 
B)  customers. 
C)  employees. 
D)  all of the above 
A)  suppliers. 
B)  customers. 
C)  employees. 
D)  all of the above

Question 6

Describe the impact of diversity and globalization on organizational communication.

Accepted Answer

More diverse organizations all

Question 7

According to the Huffington Post, the number of __________ in the workforce has increased dramatically over the past few decades, now representing approximately 47 percent of the total U.S. population.

Accepted Answer

A)  women 
B)  men 
C)  Asian Americans 
D)  white Americans 
A)  women 
B)  men 
C)  Asian Americans 
D)  white Americans

Question 8

According to the Huffington Post, by 2060 white Americans are projected to represent __________ percent of the total U.S. population.

Accepted Answer

A)  43 
B)  47 
C)  50 
D)  85 
A)  43 
B)  47 
C)  50 
D)  85

Question 9

Communication in organizations is more effective when there is

Accepted Answer

A)  a more complex network. 
B)  role maintenance. 
C)  role clarity. 
D)  role ambiguity. 
A)  a more complex network. 
B)  role maintenance. 
C)  role clarity. 
D)  role ambiguity.

Question 10

Organizations are more productive when there is/are

Accepted Answer

A)  role ambiguity. 
B)  role clarity. 
C)  task and maintenance roles. 
D)  both b and c 
A)  role ambiguity. 
B)  role clarity. 
C)  task and maintenance roles. 
D)  both b and c

Question 11

Ashley's organization allows every group member to communicate across the organization freely. This is referred to as a(n) __________ network.

Accepted Answer

A)  all-channel 
B)  single-strand 
C)  grapevine 
D)  formal 
A)  all-channel 
B)  single-strand 
C)  grapevine 
D)  formal

Question 12

Megan is unsure of whether she is responsible for sending out an important memo. Which of the following is she experiencing?

Accepted Answer

A)  role clarity 
B)  role ambiguity 
C)  task roles 
D)  maintenance roles 
A)  role clarity 
B)  role ambiguity 
C)  task roles 
D)  maintenance roles

Question 13

Volunteers are most often part of the workforce in __________ organizations.

Accepted Answer

A)  nonprofit 
B)  for-profit 
C)  entrepreneurial 
D)  government sector 
A)  nonprofit 
B)  for-profit 
C)  entrepreneurial 
D)  government sector

Question 14

Identify the primary issues in Twitter case study.

Accepted Answer

Lack of judgment in posting th

Question 15

A __________ is defined as "a pattern of behavior that is expected of a person when he or she interacts with others."

Accepted Answer

A)  task 
B)  role 
C)  liaison 
D)  hierarchy 
A)  task 
B)  role 
C)  liaison 
D)  hierarchy

Question 16

During a meeting, Matt is sitting with his arms crossed with a stern look on his face, which makes his colleagues believe that he is angry. This is an example of ________ communication.

Accepted Answer

A)  oral 
B)  written 
C)  nonverbal 
D)  role 
A)  oral 
B)  written 
C)  nonverbal 
D)  role

Question 17

A __________ may have a much less formal culture with a less structured hierarchy and communication expectations.

Accepted Answer

A)  for-profit organization 
B)  family entrepreneurship 
C)  nonprofit organization 
D)  government sector organization 
A)  for-profit organization 
B)  family entrepreneurship 
C)  nonprofit organization 
D)  government sector organization

Question 18

At OrgCorp, employees are expected to remain relatively quiet during the workday and limit interaction to break times. This is an example of a

Accepted Answer

A)  task role. 
B)  norm. 
C)  maintenance role. 
D)  liaison. 
A)  task role. 
B)  norm. 
C)  maintenance role. 
D)  liaison.

Question 19

__________ is generally given credit as the "father" of the field of organizational communication as we understand it today.

Accepted Answer

A)  P. K. Tompkins 
B)  Herbert Simon 
C)  Charles Redding 
D)  Justine Sacco 
A)  P. K. Tompkins 
B)  Herbert Simon 
C)  Charles Redding 
D)  Justine Sacco

Question 20

List some examples of diversity in the workplace.

Accepted Answer

Less white Americans, more wom

Describe the ways in which communication flows through both a single-strand chain of command and an all-channel network.

__________ organizations are often guided by a specific value.

__________ organizations are the type of organization most vulnerable to political climates.

Define organizational communication.

Developing an understanding of cultural implications can greatly improve workplace interactions in the long run, resulting in improved relationships with diverse

Describe the impact of diversity and globalization on organizational communication.

According to the Huffington Post, the number of __________ in the workforce has increased dramatically over the past few decades, now representing approximately 47 percent of the total U.S. population.

According to the Huffington Post, by 2060 white Americans are projected to represent __________ percent of the total U.S. population.

Communication in organizations is more effective when there is

Organizations are more productive when there is/are

Ashley's organization allows every group member to communicate across the organization freely. This is referred to as a(n) __________ network.

Megan is unsure of whether she is responsible for sending out an important memo. Which of the following is she experiencing?

Volunteers are most often part of the workforce in __________ organizations.

Identify the primary issues in Twitter case study.

A __________ is defined as "a pattern of behavior that is expected of a person when he or she interacts with others."

During a meeting, Matt is sitting with his arms crossed with a stern look on his face, which makes his colleagues believe that he is angry. This is an example of ________ communication.

A __________ may have a much less formal culture with a less structured hierarchy and communication expectations.

At OrgCorp, employees are expected to remain relatively quiet during the workday and limit interaction to break times. This is an example of a

__________ is generally given credit as the "father" of the field of organizational communication as we understand it today.

List some examples of diversity in the workplace.

Classical Approaches and Organizational Structure

Humanistic Approaches to Organizational Communication

Systems and Critical Approaches to Organizational Communication

Cultural Approaches to Organizational Communication

Socialization

Organizational Relationships

Organizational Leadership

Teams: Face-To-Face and Virtual

Managing Conflict

Managing Organizational Change and Crises

Celebrating Diversity

Filters

Exam 1: Organizational Communication and Contextual Realities

Describe the ways in which communication flows through both a single-strand chain of command and an all-channel network.

__________ organizations are often guided by a specific value.

__________ organizations are the type of organization most vulnerable to political climates.

Define organizational communication.

Developing an understanding of cultural implications can greatly improve workplace interactions in the long run, resulting in improved relationships with diverse

Describe the impact of diversity and globalization on organizational communication.

According to the Huffington Post, the number of __________ in the workforce has increased dramatically over the past few decades, now representing approximately 47 percent of the total U.S. population.

According to the Huffington Post, by 2060 white Americans are projected to represent __________ percent of the total U.S. population.

Communication in organizations is more effective when there is

Organizations are more productive when there is/are

Ashley's organization allows every group member to communicate across the organization freely. This is referred to as a(n) __________ network.

Megan is unsure of whether she is responsible for sending out an important memo. Which of the following is she experiencing?

Volunteers are most often part of the workforce in __________ organizations.

Identify the primary issues in Twitter case study.

A __________ is defined as "a pattern of behavior that is expected of a person when he or she interacts with others."

During a meeting, Matt is sitting with his arms crossed with a stern look on his face, which makes his colleagues believe that he is angry. This is an example of ________ communication.

A __________ may have a much less formal culture with a less structured hierarchy and communication expectations.

At OrgCorp, employees are expected to remain relatively quiet during the workday and limit interaction to break times. This is an example of a

__________ is generally given credit as the "father" of the field of organizational communication as we understand it today.

List some examples of diversity in the workplace.

Classical Approaches and Organizational Structure

Humanistic Approaches to Organizational Communication

Systems and Critical Approaches to Organizational Communication

Cultural Approaches to Organizational Communication

Socialization

Organizational Relationships

Organizational Leadership

Teams: Face-To-Face and Virtual

Managing Conflict

Managing Organizational Change and Crises

Celebrating Diversity

Filters