Question 1

What is a digital native?

Accepted Answer

An individual who was born as early at 1980 who has never known a world without computers and cell phones. They are less exposed to face-to-face social interaction and need to fine-tune their people skills

Question 2

Which of the following is an example of a polychromic culture?

Accepted Answer

A)  Germany 
B)  North America 
C)  Latin America 
D)  Northern Europe 
A)  Germany 
B)  North America 
C)  Latin America 
D)  Northern Europe C

Question 3

Leaders should use fantasies or frames to help team members feel a sense of

Accepted Answer

A)  involvement. 
B)  identification. 
C)  shared understanding. 
D)  all of the above 
A)  involvement. 
B)  identification. 
C)  shared understanding. 
D)  all of the above D

Question 4

Job design theory states that teams are most effective when they possess more skill variety, task identity, autonomy, significance, and

Accepted Answer

A)  feedback. 
B)  loyalty. 
C)  trust. 
D)  cohesion. 
A)  feedback. 
B)  loyalty. 
C)  trust. 
D)  cohesion.

Question 5

Which of the following is an assumption of the functional perspective of groups?

Accepted Answer

A)  Groups members are not motivated to make the best choices possible. 
B)  The choice to be made is obvious. 
C)  Groups members have access to information necessary for successful task completion. 
D)  Group members individually possess the cognitive skills necessary for problem-solving. 
A)  Groups members are not motivated to make the best choices possible. 
B)  The choice to be made is obvious. 
C)  Groups members have access to information necessary for successful task completion. 
D)  Group members individually possess the cognitive skills necessary for problem-solving.

Question 6

According to research, digital natives

Accepted Answer

A)  include those born prior to the 1980s. 
B)  are overexposed to face-to-face social interaction. 
C)  have exceptional people skills. 
D)  have never known a world without computers. 
A)  include those born prior to the 1980s. 
B)  are overexposed to face-to-face social interaction. 
C)  have exceptional people skills. 
D)  have never known a world without computers.

Question 7

Which of the following is true of teams?

Accepted Answer

A)  Teams tend to work faster than individuals. 
B)  Teams tend to have difficultly solving complex problems. 
C)  Teams tend to be more creative than individuals. 
D)  Teams generate less acceptance. 
A)  Teams tend to work faster than individuals. 
B)  Teams tend to have difficultly solving complex problems. 
C)  Teams tend to be more creative than individuals. 
D)  Teams generate less acceptance.

Question 8

Sarah's team is allowed to make its own decisions about its process. This falls under the __________ category of job design theory.

Accepted Answer

A)  skill variety 
B)  task identity 
C)  autonomy 
D)  significance 
A)  skill variety 
B)  task identity 
C)  autonomy 
D)  significance

Question 9

Identify how voicemail, teleconferencing and videoconferencing, and social networks influence team and organizational interactions.

Accepted Answer

Answers will vary but must include:
a. V

Question 10

Which of the following is a likely reason that Southwest has been successful?

Accepted Answer

A)  Customers come first, before employees. 
B)  Employees come first, before customers. 
C)  The company implemented more structure. 
D)  Employees are not expected to work hard. 
A)  Customers come first, before employees. 
B)  Employees come first, before customers. 
C)  The company implemented more structure. 
D)  Employees are not expected to work hard.

Question 11

__________ employees who work together can create synergy.

Accepted Answer

A)  Motivated 
B)  Efficient 
C)  Fair 
D)  all of the above 
A)  Motivated 
B)  Efficient 
C)  Fair 
D)  all of the above

Question 12

Which of the following is an example of a work team?

Accepted Answer

A)  committees 
B)  task forces 
C)  focus groups 
D)  All of the above 
A)  committees 
B)  task forces 
C)  focus groups 
D)  All of the above

Question 13

__________ is often defined as a sense of unity.

Accepted Answer

A)  Cohesiveness 
B)  Loyalty 
C)  Trust 
D)  Synergy 
A)  Cohesiveness 
B)  Loyalty 
C)  Trust 
D)  Synergy

Question 14

__________ implies that group members are reliable and predictable.

Accepted Answer

A)  Cohesiveness 
B)  Loyalty 
C)  Trust 
D)  Synergy 
A)  Cohesiveness 
B)  Loyalty 
C)  Trust 
D)  Synergy

Question 15

What are the five factors of job design theory, and why are they important?

Accepted Answer

Skills variety, task identity,

Question 16

Describe some of the major differences between the interaction of members in traditional face-to-face and virtual teams.

Accepted Answer

Answers will vary but must include:
a. U

Question 17

What is the functional perspective of groups?

Accepted Answer

The functional perspective of groups foc

Question 18

Groupthink tends to occur when

Accepted Answer

A)  group members risk harming the group by speaking up. 
B)  groups have ample time for discussion. 
C)  groups have become very cohesive. 
D)  group members question the ideas of others. 
A)  group members risk harming the group by speaking up. 
B)  groups have ample time for discussion. 
C)  groups have become very cohesive. 
D)  group members question the ideas of others.

Question 19

The mental state whereby an individual is paying simultaneous attention to a number of different communication sources but only at a superficial level is called

Accepted Answer

A)  multitasking. 
B)  continuous partial attention. 
C)  flaming. 
D)  netiquette. 
A)  multitasking. 
B)  continuous partial attention. 
C)  flaming. 
D)  netiquette.

Question 20

Digital __________ represent people who were born before the advent of digital technology.

Accepted Answer

A)  natives 
B)  immigrants 
C)  advocates 
D)  synergists 
A)  natives 
B)  immigrants 
C)  advocates 
D)  synergists

What is a digital native?

Which of the following is an example of a polychromic culture?

Leaders should use fantasies or frames to help team members feel a sense of

Job design theory states that teams are most effective when they possess more skill variety, task identity, autonomy, significance, and

Which of the following is an assumption of the functional perspective of groups?

According to research, digital natives

Which of the following is true of teams?

Sarah's team is allowed to make its own decisions about its process. This falls under the __________ category of job design theory.

Identify how voicemail, teleconferencing and videoconferencing, and social networks influence team and organizational interactions.

Which of the following is a likely reason that Southwest has been successful?

__________ employees who work together can create synergy.

Which of the following is an example of a work team?

__________ is often defined as a sense of unity.

__________ implies that group members are reliable and predictable.

What are the five factors of job design theory, and why are they important?

Describe some of the major differences between the interaction of members in traditional face-to-face and virtual teams.

What is the functional perspective of groups?

Groupthink tends to occur when

The mental state whereby an individual is paying simultaneous attention to a number of different communication sources but only at a superficial level is called

Digital __________ represent people who were born before the advent of digital technology.

Organizational Communication and Contextual Realities

Classical Approaches and Organizational Structure

Humanistic Approaches to Organizational Communication

Systems and Critical Approaches to Organizational Communication

Cultural Approaches to Organizational Communication

Socialization

Organizational Relationships

Organizational Leadership

Managing Conflict

Managing Organizational Change and Crises

Celebrating Diversity

Filters

Exam 9: Teams: Face-To-Face and Virtual

What is a digital native?

Which of the following is an example of a polychromic culture?

Leaders should use fantasies or frames to help team members feel a sense of

Job design theory states that teams are most effective when they possess more skill variety, task identity, autonomy, significance, and

Which of the following is an assumption of the functional perspective of groups?

According to research, digital natives

Which of the following is true of teams?

Sarah's team is allowed to make its own decisions about its process. This falls under the __________ category of job design theory.

Identify how voicemail, teleconferencing and videoconferencing, and social networks influence team and organizational interactions.

Which of the following is a likely reason that Southwest has been successful?

__________ employees who work together can create synergy.

Which of the following is an example of a work team?

__________ is often defined as a sense of unity.

__________ implies that group members are reliable and predictable.

What are the five factors of job design theory, and why are they important?

Describe some of the major differences between the interaction of members in traditional face-to-face and virtual teams.

What is the functional perspective of groups?

Groupthink tends to occur when

The mental state whereby an individual is paying simultaneous attention to a number of different communication sources but only at a superficial level is called

Digital __________ represent people who were born before the advent of digital technology.

Organizational Communication and Contextual Realities

Classical Approaches and Organizational Structure

Humanistic Approaches to Organizational Communication

Systems and Critical Approaches to Organizational Communication

Cultural Approaches to Organizational Communication

Socialization

Organizational Relationships

Organizational Leadership

Managing Conflict

Managing Organizational Change and Crises

Celebrating Diversity

Filters